Local Guides World
Reviews — 8
I was eager to join this franchise bc the initial class I took was great and my instructor(Shani)! The franchise manager or owner Amanda was also very sweet and personable every time I spoke w her so I decided to pull the trigger. I was a member for about 2 months consecutively until I lost my job and my mother fell sick. The price of the membership went up about $30 to which I decided it was no longer for me bc I simply cannot afford it.The month of March was paid for even though I never went back to the studio, to which I decided to cancel my membership. I was charged for the month of April to which I tried to call to get my money back bc I am never going to go back to the studio as I got a new job (thank goodness) and my working hours now conflict w the hours of the studio which was expressed to the franchise management to which they tried to get me to come to weekend classes. W my mother being sick, this isn’t ideal for me and not to mention, I simply can’t afford $200 a month for an exercise class that truthfully doesn’t even really benefit me if we’re being honest.
All of this was followed up by the “sales manager”, Kia who took it upon herself to speak to me on the franchise managers behalf(😂) telling me that she was sure that I could find some time so make it to the studio and they will not be issuing me a refund. As you can imagine, that would tick anyone off. I took time to process this girls assumptions of what I can and cannot do w my time and money and called back to express how unprofessional and tasteless it was to leave someone a message like such without even speaking w the person to which she responded w “well no one else is going to call you back and we decided not to return you your money” or something of the sorts.
People have real lives and bigger problems than a st*pid Pilates class and for someone to respond w such callous and honestly in such a plain rude manner and it was just the worst experience to have w a company.
I will be reaching out to corporate and telling the people who I’ve referred about this bc the people they have running this store are gross and ridiculous. No reason why a “sale manager” should be responding on behalf of what a “franchise manager” should be handling and following up on, then to do it so inhumane.
All of this was followed up by the “sales manager”, Kia who took it upon herself to speak to me on the franchise managers behalf(😂) telling me that she was sure that I could find some time so make it to the studio and they will not be issuing me a refund. As you can imagine, that would tick anyone off. I took time to process this girls assumptions of what I can and cannot do w my time and money and called back to express how unprofessional and tasteless it was to leave someone a message like such without even speaking w the person to which she responded w “well no one else is going to call you back and we decided not to return you your money” or something of the sorts.
People have real lives and bigger problems than a st*pid Pilates class and for someone to respond w such callous and honestly in such a plain rude manner and it was just the worst experience to have w a company.
I will be reaching out to corporate and telling the people who I’ve referred about this bc the people they have running this store are gross and ridiculous. No reason why a “sale manager” should be responding on behalf of what a “franchise manager” should be handling and following up on, then to do it so inhumane.
I have been a member for over 4 years. My overall health has changed dramatically with pilates. The studio is friendly and has lots of classes to offer seven days a week. I loved taking classes so much I became an instructor. I remain a full time member and teach part time at the NB studio.
I have the passport membership meaning I can workout at almost any studio and I’ve enjoyed the few classes I’ve done at this location. I can always get into a class even though the classes are pretty full, they have a good schedule even on weekends, and the instructors are challenging and knowledgeable. I feel like I get a good workout in. The only negative is that I wish the instructors did more to incorporate the music into the workouts to add some fun and spice especially for FIT/ cardio sculpt type classes. It’s kind of just there in the background like elevator music.
As someone who typically shies away from cardio, the Cardio Sculpt 1 course taught by Sunatoli has been a game-changer for me. The classes are enjoyable and incredibly effective. Sunatoli's guidance and enthusiasm make the cardio elements engaging, and I find myself actually looking forward to my weekly sessions.
The staff at Club Pilates are consistently helpful and nice. They go above and beyond to ensure that members have everything they need, including the requirement for grip socks during classes. It's worth noting that grip socks are a must, and if you don't have your own, Club Pilates offers excellent quality socks for purchase, starting at $17.
One aspect that truly sets Club Pilates apart is the sense of community among its members. Everyone is friendly, supportive, and eager to help. I've received assistance from fellow members when setting up the jump board on my reformer, creating a welcoming and inclusive atmosphere that enhances the overall experience.
The staff at Club Pilates are consistently helpful and nice. They go above and beyond to ensure that members have everything they need, including the requirement for grip socks during classes. It's worth noting that grip socks are a must, and if you don't have your own, Club Pilates offers excellent quality socks for purchase, starting at $17.
One aspect that truly sets Club Pilates apart is the sense of community among its members. Everyone is friendly, supportive, and eager to help. I've received assistance from fellow members when setting up the jump board on my reformer, creating a welcoming and inclusive atmosphere that enhances the overall experience.
I’ve been coming to this location for about 3 weeks now and have loved it so much! For someone who is just starting their fitness journey, Club Pilates has been amazing.
Club Pilates changed my life! I have been going for about a year now and I've never felt more mentally and physically healthy in my life. I would say almost anyone can do it - you would need severe physical limitations to not be able to use some of the equipment. But if you're worried that you haven't exercised in while, or you don't like the thought of exercising around other people but you just can't get yourself to do it regularly at home - club pilates is for you! There are infinite modifications to meet you where you're at, and the environment is so welcoming and stress-free. I always feel like I had a brain break after I leave a class. I have developed a really strong mind-body connection through pilates, which has been so beneficial in other parts of my life. I can listen closely to my body's signals and actually take care of it properly. I also feel so strong and my posture has improved 100%. Pilates is hard, but its doable and it feels really good because you stretch throughout the workout. I definitely recommend it, especially at this location. The owner is new since spring and she's done a great job of cultivating an awesome atmosphere. The staff and other members are so friendly and encouraging, and sometimes they offer fun programs and events, like sound bath meditation or glow in the dark classes.
Club Pilates has been absolutely wonderful! I have been able to strengthen my core, improve flexibility, and balance. I have definitely seen noticeable changes within a short period of time. All the instructors are amazing and their staff is always helpful and engaging. I look forward to all my classes. I truly feel fortunate I joined this amazing Club in Rockville, MD.
Club Pilates has been a life changer for me… 700+ classes and going strong❤️
The NEW owner, Amanda, staff, members and all instructors at Club Pilates North Bethesda are so kind and accommodating. The classes are challenging but “mindful” of your body’s needs and restrictions! The instructors are always willing to modify/personalize the exercises so that it works for you! I am 66 years old and find this form of exercise better than any physical therapy sessions I have ever had, for L4-L5 back issues, along with neck and shoulder stiffness.
I have gained more strength and flexibility than I could have ever imagined and with each class I continue to see and feel overall improvements .
The class times are also very accommodating. I work full-time so the evening and weekend classes work for me but there are also early morning and mid-day class times offered !
Give Club Pilates a try by taking advantage of the free INTRO class offered.
I assure you that you will NOT be disappointed!
The NEW owner, Amanda, staff, members and all instructors at Club Pilates North Bethesda are so kind and accommodating. The classes are challenging but “mindful” of your body’s needs and restrictions! The instructors are always willing to modify/personalize the exercises so that it works for you! I am 66 years old and find this form of exercise better than any physical therapy sessions I have ever had, for L4-L5 back issues, along with neck and shoulder stiffness.
I have gained more strength and flexibility than I could have ever imagined and with each class I continue to see and feel overall improvements .
The class times are also very accommodating. I work full-time so the evening and weekend classes work for me but there are also early morning and mid-day class times offered !
Give Club Pilates a try by taking advantage of the free INTRO class offered.
I assure you that you will NOT be disappointed!