Value Village

Never know what you are going to find here! It's like a treasure hunt every time.

Items are not bad. Staff was not helpful when it can to the exchange policy. When trying to understand how the policy worked the manager I was speaking to was yelling and not giving solutions. Overall I have had better experiences at other locations.

I went a couple weeks ago to this value village location and not only could I barely find anything that wasn’t overpriced, but when I thought the workers could help me out, I just received lots of passive aggressive behaviour and impatience from Julie which already added to my rough day. It is a disorganized cesspool of garbage and the begrudging teen staff don’t make your life any easier.
Save your money.

I found one clothing item on my visit and was satisfied with it. I'm shocked however to see Value Village selling individual women's underwear (why can't they donate it to a women's shelter!?) And my other point of concern is that the prices are generally too high.

Such great variety, and so much choice! The store gets busy and the lineup is hard to manage sometimes. Prepare to be in line on the weekends.

An employee named Amanda helped my wife, son, and I out at Self Checkout. Her kindness was wonderful. I wanted to thank her more in person but we had to leave.

This store was clean, had big selection, and the staff were well helpful. If I'm in the neighborhood I'll try to come back.

Do not believe if you see “it works”. My son wanted to buy an reader on March 17 at 5:00 pm 2024 at the VV branch in Barrhaven; The sticker said “works.” We bought it and the Seller told us that we could return it and get other things, but not the money. She said it works. And it actually turns on, but you can’t use it, because it’s broken inside, there were errors and it’s impossible to fix it. IT IS IMPOSSIBLE TO USE THIS AS A READER THAT WAS SOLD TO US AS WORKING! I tried to return it on Tuesday March 19, 2024 because we are trying to figure out if we are stupid or if we are really being scammed... But it was both... On Tuesday night the manager told me there should be a sticker "because you can" bring your device." My son took it off because HE BELIEVED it worked. that they are not lying. I asked to call the seller who sold it to us, since it was a “working” one, but the manager told me that it was not working today. So I asked the manager to watch the video because we were there and it was 2 days ago. She told us: “No, I’m not going to do this and I don’t want to talk to you anymore.” We left. So, they are deceiving you by writing “it works”, but this is not true. In general, they deceived not me, but the child, and we, of course, will not come to them again.