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Reviews — 8
I’m not one to go out of my way to write a bad review, but my experience here was so bad that I’m not going to go here again and warn friends.
My first visit to get quoted and pick frames was fantastic. When I dropped off the pictured piece and another piece I was warned to not to call and ask about status, they will call me. It was emphasized enough for it to be notably weird.
Well the estimated time came and went with no phone call. The next day I called and asked and was met with surprising frustration from the man who was speaking to me over the phone.
“Did you get a call?” “No.” “Well we called you” “No I promise you-“ “No we called you.”
Upon pick up, I was so annoyed with how rude he was, I literally showed the woman who met me my phone log. I never got a call. To make such a big deal about that was so uncomfortable and unfriendly. It was incredible, really.
To add salt to the wound of an upwards of $400 framing job, the piece was visually to the naked eye not centered in the matting. Pics included. Not the worst thing to me, but given how I was spoken to I was furious.
Maybe they operate differently now, but be warned: don’t call them unless they call you otherwise they apparently with throw a fit about it…..
My first visit to get quoted and pick frames was fantastic. When I dropped off the pictured piece and another piece I was warned to not to call and ask about status, they will call me. It was emphasized enough for it to be notably weird.
Well the estimated time came and went with no phone call. The next day I called and asked and was met with surprising frustration from the man who was speaking to me over the phone.
“Did you get a call?” “No.” “Well we called you” “No I promise you-“ “No we called you.”
Upon pick up, I was so annoyed with how rude he was, I literally showed the woman who met me my phone log. I never got a call. To make such a big deal about that was so uncomfortable and unfriendly. It was incredible, really.
To add salt to the wound of an upwards of $400 framing job, the piece was visually to the naked eye not centered in the matting. Pics included. Not the worst thing to me, but given how I was spoken to I was furious.
Maybe they operate differently now, but be warned: don’t call them unless they call you otherwise they apparently with throw a fit about it…..
This is the best framing store in all of Atlanta. They are brilliant and will help you select the perfect frame for your picture - I have gotten multiple things framed and keep coming back. You won’t be disappointed!
Far and away the best frame shop in Atlanta. Their work and service is top notch. I’ve framed several special pieces with them and I always leave pleased not only with the finished product but also the expertise of the staff (and doggy endorphins from Forrest the shop dog).
Chris recently helped me with his artistic vision and was very patient as I deliberated over selections. His suggestions were excellent.
Chris recently helped me with his artistic vision and was very patient as I deliberated over selections. His suggestions were excellent.
Awesome shop! Ask for Chris. He is so creative and has a real knowledge of color and texture. His ideas really pop. While you’re there, pet the dog and play a little fetch!
We love this place and have had multiple items framed here. They elevate the ideas you bring to them. Highly recommend.
Wonderful team! They took good care of our artwork and framed it beautifully. I loved the creative input they provided - we originally wanted a black frame but they suggested a lovely deep blue frame to make it pop and WOW, they were right. It looks even better than we could have imagined!
The location can be tricky getting into and out of. But golly, they have such a fabulous assortment of frames and mats, it makes me want to buy more art work.
I'd recently purchased a water color and knew exactly the shades of purple and lavender I wanted for the frame and matting. I wandered into Rolling Frame Shop on a fluke and they had precisely what I was looking for.
Maybe a little more expensive than another frame shop I normally use. However to get what i was visioning it was well worth it!!!
I'd recently purchased a water color and knew exactly the shades of purple and lavender I wanted for the frame and matting. I wandered into Rolling Frame Shop on a fluke and they had precisely what I was looking for.
Maybe a little more expensive than another frame shop I normally use. However to get what i was visioning it was well worth it!!!
