Local Guides World
Reviews — 8
Amazing bar in london
Drinks were so good and strong
Even though it is around £20 per drink,
It is worth to drink at this bar🍸🌴🥂
Drinks were so good and strong
Even though it is around £20 per drink,
It is worth to drink at this bar🍸🌴🥂
I visited the Mirror bar November 2023 and sent a complaint directly to the hotel with no response. Based on my experience of the service I would not recommend anyone visit nor will I visit again myself.
I went for an evening drink with a friend. I ordered a non-alcoholic cocktail. After drinking it, I felt dizzy and realised it must have in fact been alcoholic. I raised this with a waitress who twice told me that it was my fault since I had ordered the alcoholic drink which had a similar name to the non-alcoholic version. I explained that I had even pointed at the drink in the menu to make sure the right one was ordered. The waiter from whom I had ordered then apologised and said I would not be charged for the drink.
A second waiter then gave us an incorrect bill, charging me for the non-alcoholic cocktail and saying that I had ordered the wrong one. I then had to explain a third time that it was a member of staff that had taken the wrong order, and not my error. When he brought the correct bill, he said ‘’at least it was only a lifestyle choice, it’s not like you’re pregnant’’. My friend and I considered this comment deeply inappropriate, and the fact I was eventually not charged for any drink is absolutely no excuse for this behaviour. I do not expect to have to justify my reasons for not drinking, nor be told that those reasons are any lesser than another’s.
I would expect a major change in staff attitude and behaviour towards their customers before considering returning to this hotel.
I went for an evening drink with a friend. I ordered a non-alcoholic cocktail. After drinking it, I felt dizzy and realised it must have in fact been alcoholic. I raised this with a waitress who twice told me that it was my fault since I had ordered the alcoholic drink which had a similar name to the non-alcoholic version. I explained that I had even pointed at the drink in the menu to make sure the right one was ordered. The waiter from whom I had ordered then apologised and said I would not be charged for the drink.
A second waiter then gave us an incorrect bill, charging me for the non-alcoholic cocktail and saying that I had ordered the wrong one. I then had to explain a third time that it was a member of staff that had taken the wrong order, and not my error. When he brought the correct bill, he said ‘’at least it was only a lifestyle choice, it’s not like you’re pregnant’’. My friend and I considered this comment deeply inappropriate, and the fact I was eventually not charged for any drink is absolutely no excuse for this behaviour. I do not expect to have to justify my reasons for not drinking, nor be told that those reasons are any lesser than another’s.
I would expect a major change in staff attitude and behaviour towards their customers before considering returning to this hotel.
We love staying at this hotel and one of the reasons is they have this lovely bar inside. Great service and delicious drinks. Great spot to grab a drink before or after dinner. Definitely recommend if you are in the area :)
Lovely cocktails and great atmosphere.
Highly attentive and friendly service and decent cocktails. However, I unfortunately found that the atmosphere was rather lacking - overly bright and a rather old crowd. Considering London has perhaps the greatest collection of cocktail bars in the world, there is a plurality of bars I would therefore recommend over Mirror.
Went there after dinner for a drink. They offer many choices and even non-alcoholic drinks. The atmosphere was calming and comfy. The drinks were amazing too!
such a stunning five star hotel and Mirror Bar. Service was really great. and vibe was really great too!
What a great bar!!! Best ever whisky sour from Devin . Staff very lovely & friendly!!! One of my favourite bars.