Consulate General of Croatia

Warning: The Croatian customs is currently strongly racially discriminated against East Asian tourists.

We went into Croatia from a Schengen country on a Schengen visa, in theory there should be no customs.

BUT, we were the only people stopped by 2 customs officers, in the main hallway, under the eyes of every other passenger from our flight and the next, and they demand to inspect our passport.

We asked them what was wrong but they couldn’t answer, and they just wouldn’t let us go until 15min after.

We were being stared at by at least 100 other tourists as if we were illegal immigrants or something.

Considering the amount we contributed to the Croatia GDP in its poor economic situation, this is even more disgusting.

Consulate officers, could you answer this question of mine, that I just can’t seem to understand: why on earth, were we the only people in the hundreds of passengers on two flights, that got stopped and inspected like criminals?

If it were indeed “routine inspections “ as the officer claimed, at least they could lead us to an office, so that we won’t be stared at by hundreds of people?

Anyway, tourists with an Asian face, please reconsider Croatia as your next trip destination, if you do not want to suffer the same fate as us.

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I read a lot of other reviews so I guess I am not alone. This country is helpless and is in an economic mess.

If you want to get better, start by respecting potential tourists from other much more powerful countries, who are much richer than you. Open your eyes to the world and just… learn some basic respect, will you?

The consular staff here are great. They helped me with my citizenship application and were very respectful, prompt, and knowledgeable.

Incredible staff! Extremely grateful for all their guidance, support and hard work in getting my citizenship. Hvala puno 🙏

The customer service was outstanding. I was pleased with the help I received from this office. They went above and beyond to help me put my documents together.
All payments are by money order only. Its best to email the office and let them know exactly what you need. They respond quickly.

Polite, pleasant and informative!

I am surprised at how rude and unprofessional the Croatian counsel is in NYC. I have a lot of business in Los Angeles and they are always professional and respectful. The consulate in Chicago is very helpful too.
I suggest that If you have any questions and need help resolving issues, call the Croatian Embassy in Washington DC; they answer the phone and are diplomatic.
If you do need to go to the Croatian counsel in NYC  be prepared for a rude and unprofessional experience.

Cannot express my appreciation more for the officer who helped me with my tourist visa application. The guy who worked there was incredibly helpful, patient, efficient, and courteous throughout the process. His professionalism has made my experience hassle-free and I got my Schengen visa back on the same day (I travel a lot and have applied for Schengen visa tons of times but I’ve never got the visa done in one day) Thank you so much to the consulate officers for their outstanding support!

Lidija is hands-down the most empathetic and helpful consul officer I have ever worked with. She worked relentlessly to make sure that I got my Schengen visa right in time for my trip, despite a delay and the consulate being bogged down by an influx of applications. She worked patiently with me to resolve the issue, and I couldn’t be more grateful. She’s truly the top of her class. I’m also impressed with her colleague Irena, who made sure to update me regularly via email. While I do hope that the foreign ministry of Croatia gets better at processing visas faster, these two women are total professional powerhouses holding the fort down in New York City. Couldn’t recommend them enough!