Local Guides World
Reviews — 8
We had such an amazing and calming experience at the L.Raphael Beauty Spa at The Jaffa Hotel!! The spa staff so friendly, and professional. The massage was one of the best I’ve ever had!!
I also want to mention the breakfast, the food is fresh, the staff is very courteous and friendly (special thanks to Valeria who served us and the manager Matt)
We also want to mention the pool staff, Angel was very nice and took care of us until the end of our stay. but there were also employees who were not friendly, this is the concierge George, and the receptionist. We asked to open the chapel for a tour, but we were refused; the staff referred to the fact that it was not cleaned there and offered to come back another time. we think this is unwelcoming and rude.
I also want to mention the breakfast, the food is fresh, the staff is very courteous and friendly (special thanks to Valeria who served us and the manager Matt)
We also want to mention the pool staff, Angel was very nice and took care of us until the end of our stay. but there were also employees who were not friendly, this is the concierge George, and the receptionist. We asked to open the chapel for a tour, but we were refused; the staff referred to the fact that it was not cleaned there and offered to come back another time. we think this is unwelcoming and rude.
I stayed at the Jaffa Luxury Collection in July and I had the most amazing stay. I stayed for 5 nights and it was the most enjoyable stay that I have had in Israel. Shireen at the front desk went above and beyond to assist me with early check in and to make sure my late checkout went smoothly. The property accommodated my early checkin by allowing me to use the showers in the spa to freshen up from the long flight from the US as they were making sure my room was ready, cleaned and inspected since it was well before check in time.
Shireen also assisted with local recommendations and even offered to help to get reservations for us at restaurants that were hard to get into. We went and the food was amazing. The entire staff from valet to restaurant were a delight to be with during our 5 day stay. Highly recommend this property.
Shireen also assisted with local recommendations and even offered to help to get reservations for us at restaurants that were hard to get into. We went and the food was amazing. The entire staff from valet to restaurant were a delight to be with during our 5 day stay. Highly recommend this property.
A truly magnificent experience. The property with its history, location, and amenities are unparalleled. The service is absolutely amazing. I was taken care of from the moment I entered to the moment I departed.
All requests were accommodated and the staff consideration and attention were truly appreciated. The location is steps from Jaffa flea with restaurants and bars, Jaffa port, beach and many other beautiful areas to discover.
I particularly enjoyed taking advantage of the pool, spa, and gym facilities. The rooms themselves were serene and well thought out. The cleanliness, turn down service, small gifts, and handwritten notes made the stay feel personal and well cared for.
I will definitely return to The Jaffa and recommend for others to experience it.
All requests were accommodated and the staff consideration and attention were truly appreciated. The location is steps from Jaffa flea with restaurants and bars, Jaffa port, beach and many other beautiful areas to discover.
I particularly enjoyed taking advantage of the pool, spa, and gym facilities. The rooms themselves were serene and well thought out. The cleanliness, turn down service, small gifts, and handwritten notes made the stay feel personal and well cared for.
I will definitely return to The Jaffa and recommend for others to experience it.
The Jaffa Hotel is one of my favorites hotels in Tel Aviv.
As an Israeli Private Tour Guide I always recommend to stay in a safe place ,and close to the beach and close to good restaurants and bars.
The Jaffa is a great choice.
It isn't Kosher.
Their breakfast is one of the best in the city.
Enjoy 😊.
As an Israeli Private Tour Guide I always recommend to stay in a safe place ,and close to the beach and close to good restaurants and bars.
The Jaffa is a great choice.
It isn't Kosher.
Their breakfast is one of the best in the city.
Enjoy 😊.
This is the 3rd stay in this hotel. I have to admit that the quality of the services never changed it’s always amazing. Staff is so kind and attentive.
Location of this hotel is perfect in the beautiful historical Jaffa. Swimming pool is also very nice and you can certainly relax here.
The only downside of this hotel are the sizes of the rooms - even if you book premium/deluxe room it’s so small (there is no place where to place your luggage for example because of the lack of space in the room). Secondly, prices have rocketed up in the recent year but it’s understandable as this is probably the best hotel in tel aviv based on the location, quality of services etc.
P.S.: one small tip - in the pool area it would be nice if the staff was asking guests if they’d like to order some food or drinks instead of guests having to approach them and ask for menu etc - this is no criticism just small advice to step up your game in serving your customers as 5* hotel ;)
Lastly I want to thank concierge Ariella (sorry for wrong spelling) for her very kind approach and huge empathy and professionalism! She is amazing and deserves to be given great feedback from the hotel management!
Location of this hotel is perfect in the beautiful historical Jaffa. Swimming pool is also very nice and you can certainly relax here.
The only downside of this hotel are the sizes of the rooms - even if you book premium/deluxe room it’s so small (there is no place where to place your luggage for example because of the lack of space in the room). Secondly, prices have rocketed up in the recent year but it’s understandable as this is probably the best hotel in tel aviv based on the location, quality of services etc.
P.S.: one small tip - in the pool area it would be nice if the staff was asking guests if they’d like to order some food or drinks instead of guests having to approach them and ask for menu etc - this is no criticism just small advice to step up your game in serving your customers as 5* hotel ;)
Lastly I want to thank concierge Ariella (sorry for wrong spelling) for her very kind approach and huge empathy and professionalism! She is amazing and deserves to be given great feedback from the hotel management!
We loved our recent stay at The Jaffa. First of all, the location and history are so compelling. Learning about the structure and the why and how it was built really drew me in. We loved be in this part of Tel Aviv to experience the cultures and convergence of what makes the city so unique.
Before arrival, we corresponded with Aviad at the concierge desk. He booked dinners for us and was responsive to our questions. I didn’t end up doing any of the tours though.
The hotel itself is stunning and so unique. Our check in went smoothly and we were upgraded based on the PTS booking. The room had a small balcony, an espresso machine and a tv that was actually a mirror. The bathroom and shower were well equipped. We had twice daily maid service.
We had small problems with the room that we spoke with the front desk about. Sadly, they weren’t fixed during our stay.
We enjoyed the balcony and the small in room refrigerator. It was very hot and the water was welcome.
We had the buffet bench and enjoyed sitting on the patio. The service and food were great each and everyday of our stay.
The staff were well trained, kind and made effort effort to connect with the guests.
We went to the pool once and it was hard to go back because it was too busy most days. At some points, the hotel limited the number of people because it was so busy. Some of the guests got very rude about seating and were aggressive about taking over the lounge chairs. It made it unpleasant to return.
The gym was great and well equipped. Most of the time it wasn’t busy at all.
The front desk were helpful and tried to give tips and suggestions. Many times they were very busy and it wasn’t possible to get their help on directions.
We ate one night at a cafe nearby. The food was good but overpriced. Suggest heading down a few blocks to Onza and the Market area. The neighborhood was lively and always felt safe to walk around.
We took the bus a few times and taxis. Many drop you at the corner so that they don’t turn into Old Jaffa and have to make the trip around.
We explored a few days and wish we had more time to do so. It is a fascinating area of Tel Aviv and the Jaffa makes it so special.
Before arrival, we corresponded with Aviad at the concierge desk. He booked dinners for us and was responsive to our questions. I didn’t end up doing any of the tours though.
The hotel itself is stunning and so unique. Our check in went smoothly and we were upgraded based on the PTS booking. The room had a small balcony, an espresso machine and a tv that was actually a mirror. The bathroom and shower were well equipped. We had twice daily maid service.
We had small problems with the room that we spoke with the front desk about. Sadly, they weren’t fixed during our stay.
We enjoyed the balcony and the small in room refrigerator. It was very hot and the water was welcome.
We had the buffet bench and enjoyed sitting on the patio. The service and food were great each and everyday of our stay.
The staff were well trained, kind and made effort effort to connect with the guests.
We went to the pool once and it was hard to go back because it was too busy most days. At some points, the hotel limited the number of people because it was so busy. Some of the guests got very rude about seating and were aggressive about taking over the lounge chairs. It made it unpleasant to return.
The gym was great and well equipped. Most of the time it wasn’t busy at all.
The front desk were helpful and tried to give tips and suggestions. Many times they were very busy and it wasn’t possible to get their help on directions.
We ate one night at a cafe nearby. The food was good but overpriced. Suggest heading down a few blocks to Onza and the Market area. The neighborhood was lively and always felt safe to walk around.
We took the bus a few times and taxis. Many drop you at the corner so that they don’t turn into Old Jaffa and have to make the trip around.
We explored a few days and wish we had more time to do so. It is a fascinating area of Tel Aviv and the Jaffa makes it so special.
Hotel with history. Incredibly beautiful old building. Wonderful breakfast. Special thanks to Anna, Alina, Roman, bartender Mikhail. Delicious food, wonderful buffet. At the front board met a nice guy Aaron who was very polite. Thanks for the wonderful experience. We'll be back again!
Took a night at this hotel as a treat for my sister’s wedding day. Had an incredible day. Facilities are wonderful. Rooms are spacious. But most important are the staff. The two Romans, one at reception and the other at the restaurant, went above and beyond. Liza, and the other waiters in both the pool area and restaurant were incredibly friendly. As a Russian speaker, it felt good to have the kind of service I’m used to in Israel; a big surprise.