MANGO

Your staff at this location needs to be given an earful. Absolute imbeciles. They are unprofessional super judgemental and have no upselling skills. The one with specs stared at me when I asked her if they have size m. She looked at the article and without a word decided to buzz off and shove article in the store room and not to return. Meanwhile manager madam decided to make a statement. Eew some people are so cheap. She then went on to say that it was about one of the staff members. I almost thought she was talking about customers. I think the only helpful person was the one who was filling the stock. He went and got a bag I wanted.

It was a disaster to know that my daughter‘s credit note at MANGO had expired, but an extremely kind and professional store manager, namely VISHAKHA stepped in and saved the day! This young lady went out of her way to help and made things right for us. A huge shoutout to her and more success to her, may she keep on achieving!! MANGO is an amazing store, with efficient staff!!!!

Mango at Phoenix Market City in Bangalore - The no return/ no exchange policy on sale items is unreasonable. I wasn't allowed to exchange an item for the right size, even a few minutes after purchase. Not to mention, rude staff who communicated the policy in an unprofessional manner.

I went there at 10 pm, the shop was open. After i selected the clothes the lady said it cant be billed right now as they are about to close in 10 minutes!! Pathetic staff horrible behaviour

The staff is soo unprofessional...there was this sales girl in the showroom..she was sooo careless and pathetic...she misplaced the items on her own and started acting out as if it was stolen...on account of which she even checked my friends bag...this has never happened with us in any other brand...worst staff training..I'll recommend go to some other showroom but not this one....moreover she didn't even had the courtesy to apologize afterwards.

I purchased a top after the malls have open after the lockdown.
The billing personnel forgot to remove the electronic magnet thing on my top.
I spent my resources to get back to phoenix from Aundh after 2 weeks when I wanted to wear it.
The person at the counter says I can't without the bill, well I don't have it, cause I tried it at the store and it fit well.
He :How much was the bill amount of this top.
I said, it was a single top purchase, you check.
The person who forgot to remove it that day and the person who refused to remove it today, both lame.

The manager is i think maharshtrian? quite rude. pl try to have north eastern female staff as u did before, as they have good etiquette and fashion sense. i always bought what they suggested and got compliments. but now i did not buy coz maharashtrian staff has no etiquette or taste.