New York City Marriage Bureau

great moment 🕊️

Everyone has a terrible attitude and it feels like I’m going through tsa while entering the building. Forced masks upon entry really ruins the whole experience

Classic govt building experience - kind of like the DMV. We only picked up our license here - it was alright. But you can still make it fun! infuse your personality into the visit! Bring a photographer or friend. Carry flowers. People watch. Whatever works for you during your special weeks.

I just called the Manhattan location and spoke to Jacqueline who was the sweetest person ever! Not only was she sweet, but she was so helpful. I had a concern about our marriage certificate and ceremony appointment being so close together, and she put my fears at ease. Please don't listen to the negative reviews. They DO answer the phone and they DO help, and they are NOT rude. Thank you Jacqueline! You made my day :)

Incredibly rude. I have emailed and called numerous times since 2020 to see what I need to obtain my mother’s marriage certificate (she lives abroad and needs it for immigration purposes) and every time I called, NO ONE was able to tell me what I needed. Every time I’d call, they would say “I don’t know”, “Just look at the website” or “just email them”. I have emailed and NO ONE has responded. I sent the form to request the marriage certificate along with documentation through mail with proof as to why I need it along with documentation that proves that I’m the daughter (since no one was able to tell me EXACTLY what I needed) and my request got rejected. I went in person with all documentation that proves why I need the marriage certificate for my mother and they didn’t even bother to listen to me. They kept interrupting me and didn’t even look at the documents that I had with me as proof. They just kept handing me the same paper over and over again and were clearly in a rush to get me out of there. They were very unprofessional, unresponsive and utterly unhelpful with no willingness to help me solve this issue. I understand that I need something written from my mother authorizing me to get the marriage certificate but WHY WAS NO ONE ABLE TO TELL ME THAT BEFORE OVER THE PHONE? I have been calling and asking for information for over SIX MONTHS! I am dealing with a time sensitive immigration process with my mother and they were unable to work something out with me.

The pictures below show that they handed me the same exact document three times and didn’t even realize it because they were in such a rush to get me out of there. The other picture is to show that they didn’t even want to listen to what I had to say and just handed me the form to request the marriage certificate although I already had that filled out.

I cannot believe how quickly and easily the process went here--both for applying for the marriage license and for getting married (we returned exactly one week later). The first step is to go through metal detectors and run your bags through the x-ray machine, and that was one of the longest waits--and it was not long. Be ready with your whole party before you go in for your wedding because once you get your number it can go quickly. We were called up to the window to pay and fill out the paperwork within 20 minutes of arriving at 10am on a Thursday in December (and it was 12/12, which some had warned me might be a "special" date that others would want). All told we were probably done in 40 minutes, and we took our time taking photos in front of the City Hall backdrop that's there. The general mood is good and of course the others there with you are in good spirits too! Highly recommend.

The happiest place on earth!
Everyone has HUGE smiles on their faces, the employees are fantastic, the people watching is incredible.
We were honored to be a part of this wonderful institution today
By all means fill the forms out online before arrival and follow the instructions, we're glad that we did.
Love wins!