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Reviews — 7
We lost our ticket as soon as we parked, I told the employee immediately and asked if we could get a replacement ticket but they insisted we would have to pay the lost ticket fee ($25). We were there about an hour so instead of paying the lower rate, we had to pay $25. Terrible customer service.
Waited 10 minutes to pay for parking at the kiosk because there was only one machine. Paid at 14:23 and was told we have 20 minutes to exit. It's 14:52 now and I'm still waiting on the 3rd floor in a line of cars to exit. Never thought I'd have to read reviews on a parking garage before I used it. Avoid this garage.
The others are fake reviews.
1) The two machines at the main entrance to pay your ticket don't work properly. For some reason, they don't accept cards half of the time. This wasn't just for me; many others in last Sunday around noon had the same issue. It took two full minutes to read a card, and at least half of the time the card was rejected. I had two parking tickets to pay (one for me and one for my wife). The first ticket was paid relatively quickly (the trick is to pull out your card after you insert it, otherwise it isn't read by the machine). However, I could not pay the second ticket with the same credit card that I paid the first one with. I tried two other cards; each time the machine did not accept it. So I went to the other machine. The man before me had the same problem, so he was not able to pay his ticket. I was able to pay my second at this second machine.
2) You have 20 minutes to leave the parking lot after you pay your ticket. In an idea world, this is not an issue. However, I had to get in a new line to access the second machine; both machines take a LONG time to process the payment; traffic in the parking lot at noon during a weekend is a nightmare. By the time I got to the exit and slid my paid ticket into the machine to lift the gate, the machine told me to pay $2 to exit because it was 21 minutes from when I had paid the ticket!
I want my $2 back!!
1) The two machines at the main entrance to pay your ticket don't work properly. For some reason, they don't accept cards half of the time. This wasn't just for me; many others in last Sunday around noon had the same issue. It took two full minutes to read a card, and at least half of the time the card was rejected. I had two parking tickets to pay (one for me and one for my wife). The first ticket was paid relatively quickly (the trick is to pull out your card after you insert it, otherwise it isn't read by the machine). However, I could not pay the second ticket with the same credit card that I paid the first one with. I tried two other cards; each time the machine did not accept it. So I went to the other machine. The man before me had the same problem, so he was not able to pay his ticket. I was able to pay my second at this second machine.
2) You have 20 minutes to leave the parking lot after you pay your ticket. In an idea world, this is not an issue. However, I had to get in a new line to access the second machine; both machines take a LONG time to process the payment; traffic in the parking lot at noon during a weekend is a nightmare. By the time I got to the exit and slid my paid ticket into the machine to lift the gate, the machine told me to pay $2 to exit because it was 21 minutes from when I had paid the ticket!
I want my $2 back!!
Great price for a whole day ($8). The parking lot is clean and well kept. I felt that my car was secure and its convenient. This is across the aquarium.
Easy and convenient
Just opposite Maritime aquarium. paid $6 for 3 hours
Inexpensive parking.
