Theatre Bugs

We had a positive experience for two terms in boppy bugs but had a change of teacher and it’s been terrible since. They have a rigid no parents policy so to not disrupt the class. Was advised it was fine for the kids with separation anxiety to be traumatized and if they cry for more than 5 mins it’s fine then for parents to come in. Then management organises a full day of filming with a film crew. Assuming it is now fine to disrupt the class because it’s for marketing. Completely inconsistent in how they implement policy and mixed messaging to parents.

We were offered a full refund by management initially because we did not agree with their policy but then the receptionist won’t give it when we requested for it and then hung up on us. We will not be returning and have found other programs which are more flexible and family friendly.