The Frying Machine

Had fish and chips
never have I seen such miserable and vacant service .food ok just about
But the way they wrapped my meal 10 sheets of paper took an hour to get to food

Just to let folks know, the gluten free Tuesday option is no longer available, save you the journey.

i cannot explain my disappointment, i visited the frying machine last week and i honestly couldn't believe the rapid decline this business has faced, to start of with, the blonde lady had a very uninviting personality, she made me feel like i was a burden and honestly quite upset me. secondly, the menu, the prices have increased , i get that inflation has risen prices alot but with that much of a dramatic change i think the prices should be more clearly displayed on the menus. lastly and most importantly, i think it is a huge safety hazard to be having literally prices of bone in the fish, i was ready to give this the benefit of the doubt due the fact mistakes happen but after reading some previous reviews i have discovered this is a common occurrence, i cannot explain the shock and horror i went through when i was cutting up a piece of fish for my 3 year old son and i discovered a bone. my child's safety is my number one priority and experiencing this has me absolutely livid as a child's airway can be so easily blocked by even the tiniest of things. will not be visiting this establishment again.

In the past I've driven past this chip shop and it was always looking busy, and quite often queued out if the door,just recently you never see the queues, and after trying it this Fri tea time I can see why, 2 medium middle cod and a large chips £19.70, as a previous review has written the large menu behind the counter which should be in full view to pick and price from has been left blank and replaced by some A4 menu sheets close to the serving tills, what a stroke !!!
Now the food... Huh, in general conversation people recommend places and I've always heard good vibes about this place, but I think I can honestly say this is the worst fish & chips I've ever had,so greasy the fish wouldn't even come out of the paper, it had to be scraped of the paper and full of bones, which is very dangerous, but the chips were acceptable,
Now for the customer service, this sour faced woman who I got served by,she shouldn't even be serving food in a prison, she obviously thought I had to bring my custom to this shop, but I'll tell ya something I didn't, it was the past recommendations why I tried, but never again, and in my work I speak to a lot of local people and in the whole city too.
This chippy will never get recommended by me and I hope the word gets around about my review, this is probably the reason there's no queues anymore

Sign up on wall saying PRICE INCREASES CHECK PRICES but there are NO prices on the display board behind the fryer!
Very expensive now, ordered normal meal which was around £15, added a regular cod & chips and a sausage and it was over £30.. Cod was dry too. Have used for 20 years but gone down hill recently.

Best chip shop in Norwich
Service is brilliant
And for all those negative reviews mentioning bones in fish,
( ask for tail end ) if you don’t want to deal with bones,
Lady with the blonde hair is lovely

Used to be a big fan, feel it has dropped standards recently. Poor chips. Fish with bones (all the time) soggy battered sausage.

Will give another chance because I'm local. Hopefully was just a couple bad days