The Coffee Bean and Tea Leaf

The service at this outlet has generally been prompt when we visit, staff is friendly and meets the basic requirements of being in the service industry having been in the same role myself.

HOWEVER recently on 8 Aug 2024, 1.10pm one of the staff decided to speak to my 5yo toddler in a rude, mean and condescending manner. What could have been said in a kind and professional manner was put across in a tone which was truly uncalled for.

There was no apologies and the staff just walked away. This is deeply disappointing and it spoiled the experience for my toddler.

Delicious drinks and cake at Coffee Bean as always. We had an iced salted caramel latte (godsent in this scorching heat) and an Americano. Fantastic service from barista Syafiq - warm and approachable.

Coffee Bean at Downtown East was a great experience. Both the coffee and food were good as always, and the service was excellent.

Been to this outlet many times and were always served by lovely and friendly staffs.

Good n now it’s 24 hours so any time easy access
Take away order is very bad as they don’t give the sides like butter or jam for the waffles even salt pepper for scrambled egg n staff need to be trained

Had a good breakfast here, there's an ongoing promotion now for 2 breakfast platters at $10. It's a good deal and it tastes great too. Coffee included! (Spanish latte)

Me and my wife have always visited this place after work for a late night snack. Ordered the 2 for $12 combo set with 2 turkey egg and cheese sandwiches with hazelnut latte. The sandwiches are delicious, and the latte is just nice, not too sweet or too blend. We enjoyed our time in coffee bean every time we visited, and we enjoyed being there too.