Tokyo Bay Maihama Hotel First Resort

Absolutely dreadful. For the price we’ve paid, which is not cheap and not very different from the Hilton’s rate, they refused to help us with the luggage and didn’t provide drinking water or iron when requested. The room itself has outdated furniture and is not clean. The blanket has stains.

Nice and polite staff. Hotel bus depart punctually

My hotel room was dirty. There were some leftover trash from previous stays, the shower room was dirty, walls had lots of grimes and yellowish stuff which could have been easily removed with simple brush.

This alone makes you think everything else feels dirty and lots of dust in the corners.

The location was good. Even for an old hotel, it looks maintained outside but was disappointed with cleanliness in some parts of room.

Judgement was based on all common business hotels in japan, I rate it very low

Staff are very helpful specially miss Ayaka Yanagi of the front desk.
My daughter's 7th birthday and miss Ayaka help us purchase Disney ticket last minute.
Thank you so much

We stayed in a family room but end up with just a normal room with extra beds.. So not much place to move around as the room is very small. No room service.. Below our expectation.

The breakfast fee is very expensive but the food is like budget hotel. No Wi-Fi in the room.
Some of the staffs are rude. Arrive at 10PM, tired but the check in queues are long. They argue the booking content though it clearly clarified in booking details the breakfast is included.

We had a good time and could rest from a very fun day at Disney Sea. Very good shower. Very relaxing. Very easy access to the parks but the best part was to know the Japanese restaurant inside the hotel Hamakaze. Wonderful food. Very friendly staff. I’ve stayed at the hotel in February 2019. But I have gone back there just to enjoy the delicious food from this restaurant around 6 times already.