Local Guides World
Reviews — 8
HORRIBLE SERVICE DR BROWN
IS THE MOST PRETTY Disgusting service by doctor brown. I spoke to tonight. I have type 2 diabetes and needed my medication he was rude and wouldn’t prescribe my medication. What’s a afterhour doctor for if he can’t help with my medication. Also was very rude threatened to block me because I said I really need my diabetes medication. Horrible never use them again
IS THE MOST PRETTY Disgusting service by doctor brown. I spoke to tonight. I have type 2 diabetes and needed my medication he was rude and wouldn’t prescribe my medication. What’s a afterhour doctor for if he can’t help with my medication. Also was very rude threatened to block me because I said I really need my diabetes medication. Horrible never use them again
Fraud ; they just churn with patients and dont do any thing. They don’t advise you before making an appointment they cannot provide scripts for regular medications you are on, as they do not bring a laptop with them so they don’t get to look up your “file” and medical history….. ummm?
They are practically off duty and say “see your regular GP tomorrow , they will have a computer and can issue you scripts”. Like why did you even come here, seriously? Plus I’ve just waited 6 hours for you…
Seems money driven based on how many clients they can reach and charge to Medicare. They refuse to check your throat , don’t even show up with a stethoscope, blood pressure testing kit, or thermometer. They look like Uber eats drivers , im very confused and skeptical, with lack of equipment and general appearance ….
They are practically off duty and say “see your regular GP tomorrow , they will have a computer and can issue you scripts”. Like why did you even come here, seriously? Plus I’ve just waited 6 hours for you…
Seems money driven based on how many clients they can reach and charge to Medicare. They refuse to check your throat , don’t even show up with a stethoscope, blood pressure testing kit, or thermometer. They look like Uber eats drivers , im very confused and skeptical, with lack of equipment and general appearance ….
Shocking...the receptionist does not even let you explain the situation,that is as far as i could get. How can this company even justify it's existance.
It says open but you still can't book a doctor to visit,
This was one of ,if not the worst experiences i have had when trying to get a home visit doctor. I would advise anyone not to even bother calling.Try other ones,they would have to be better than these people. And i think also to get a new receptionist.She was of no help at all. Or at least give her appropriate training. Shouldn't even give one star.
It says open but you still can't book a doctor to visit,
This was one of ,if not the worst experiences i have had when trying to get a home visit doctor. I would advise anyone not to even bother calling.Try other ones,they would have to be better than these people. And i think also to get a new receptionist.She was of no help at all. Or at least give her appropriate training. Shouldn't even give one star.
Terrible ! It took double the time I was told for the service to call back to schedule a time. The lady who called me was harsh and rude ! She even made me cry. I understand that it is very busy but you’re dealing with sick people which means there still needs to be a layer of compassion.
So after my mother in law complained about my ‘mean lady experience’ they assured me a doctor would be out to be ASAP. Which happened ! except this was a new experience in itself. The doctor barely spoke to me , was really blunt AND EVEN THREW HER RUBBISH ON THE FLOOR OF MY LOUNGEROOM. If I wasn’t so shocked , I would have confronted her there and then. She told me that I had a minor flu and that I just needed neurofen. I ended up driving myself to the doctors the next day and sure enough, my sickness was far more severe and ended with me needing an entire week off work. Sooo a whole night of tears and rubbish , and I didn’t even benefit from it.
Highly recommend NOT using this service. Just wait and see a regular GP. Because you’ll probably end up there anyway ! Whether you’re able to drive yourself or not.
So after my mother in law complained about my ‘mean lady experience’ they assured me a doctor would be out to be ASAP. Which happened ! except this was a new experience in itself. The doctor barely spoke to me , was really blunt AND EVEN THREW HER RUBBISH ON THE FLOOR OF MY LOUNGEROOM. If I wasn’t so shocked , I would have confronted her there and then. She told me that I had a minor flu and that I just needed neurofen. I ended up driving myself to the doctors the next day and sure enough, my sickness was far more severe and ended with me needing an entire week off work. Sooo a whole night of tears and rubbish , and I didn’t even benefit from it.
Highly recommend NOT using this service. Just wait and see a regular GP. Because you’ll probably end up there anyway ! Whether you’re able to drive yourself or not.
I wish I knew about this service earlier, my experience was great.
My daughter was suddenly become ill in the arvo and I was recommended to ring this number.
The doctor came with in the time frame (well actually 2 hours earlier) and prescribe her with something. Then I went to nearest late nite pharmacy and having someone and something to comfort my daughter's pain is so priceless.
Thank you for your services, couldn't ask for more. Ta.
My daughter was suddenly become ill in the arvo and I was recommended to ring this number.
The doctor came with in the time frame (well actually 2 hours earlier) and prescribe her with something. Then I went to nearest late nite pharmacy and having someone and something to comfort my daughter's pain is so priceless.
Thank you for your services, couldn't ask for more. Ta.
I'm not sure why it has so many bad reviews, I just used this service today and couldn't be happier. They told me on the phone that they were particularly busy today, and said they'd be there anywhere between 6pm and 12am, and the doctor arrived at around 8pm. I think people treat it like it's an emergency service, when it says very clearly that its not. The doctor came and gave me a prescription for antibiotics for my chest infection, which is exactly what I wanted.
Disaster !!!!. Called at 4pm to book home visit. told doctor would visit our home to help our 8 month baby between 6 - 8pm. called at 6pm and told doctor not far away, called at 8:15 and told that the doctor would only make a phone call between 6-8pm and that they would always call before visiting??? At 9pm told that the doctor had moved onto other patients and they did not know even when a phone call could be made... visit possible though that would be after the phone call. Cancelled du to poor service. and had to head to hospital at 9:30pm.
Why is there no option to give 0 stars?
When you are in a world of pain and the call service promise for the doctor to arrive in 2-3hours, that's the only thing you can think of. It's a rescue. When you call them at 6am to find out what had happened and it turns out the doctor LIED saying he called my number several times and also came in person...that's an absolute LIE!
I thought the doctors had to swear to save lifes when getting their certification???? I ended up in emergency. Pls don't rely on these people to help you when you need it.
When you are in a world of pain and the call service promise for the doctor to arrive in 2-3hours, that's the only thing you can think of. It's a rescue. When you call them at 6am to find out what had happened and it turns out the doctor LIED saying he called my number several times and also came in person...that's an absolute LIE!
I thought the doctors had to swear to save lifes when getting their certification???? I ended up in emergency. Pls don't rely on these people to help you when you need it.