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Reviews — 8
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Thank you Nam. Very last minute and short booking, all went well. Many thanks
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I wasn't given a chance to speak. She immediately assumed I calling about a flight to Jamaica , when in fact I was calling about a flight to USA. Had to hang up the phone.
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Very good service with good prices no problems at all
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Horrendous customer service from this very rude and unprofessional woman.. Great Intially but as soon as the transition was made the service was terrible. We had an issue to deal with once we arrived at our destination and this woman screamed at me for contacting her..I strongly advise against booking with this agent!
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i just called Nam to enquire about flying iut to J.A the indian lady who answered the phone was omg so fast talking and very rude , simply because she claim tge phone line was distorted she even put the phone down on me when i called back she tried to apologise saying she didnt know what happened i then said to her that i knew what happened you put the phone down on me and thats really rude she then said well i dont want to talk to you now good bye OMG such rudeness I'm not all together sure who's company this is if its even hers but one thing i do know it will crumble if you guys dont get more training thats all you need how the hell you have a company and dont have basic skills 🙄
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If you want to experience terrible customer service you're in the right place. The worst travel agent I have ever had the misfortune of using! Very rude and unprofessional throughout the entire process of booking our holiday. Introducing additional fees that the airline were not aware of post-booking. Deplorable service! If you want to live in fear that your tickets will be cancelled, have your name incorrectly printed on your flight ticket or generally bad customer service, then book with this company. Worst of the worst. If I could give it zero stars I would. Book at your own risk!
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Nam has literally become family. Everyone knows who she is and how great her work ethic is. If you're looking for great prices and efficiency, go to Nam!