Local Guides World
Sophisticated Modern European restaurant and high glass-roofed courtyard with views of the Gherkin.
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Reviews — 5
I booked this for my Partners suprised birthday party and the food, service and atmosphere were incredible!
We were given the back balcony area which was ample space.
I pre-ordered the food and it arrived in the time i asked.
The service was great, honestly the waitress was super attentive.
We were lucky with the weather as whilst it was a teeny bit cold,m it was not raining.
The whole process of looking at the menu, pre-booking the food and guiding guests etc was top notch.
What i will say is, the menus do need to be updated to it is clear the sharing platters are for 4 people only, and, you need pictures of the food, so people know what they are ordering.
We were given the back balcony area which was ample space.
I pre-ordered the food and it arrived in the time i asked.
The service was great, honestly the waitress was super attentive.
We were lucky with the weather as whilst it was a teeny bit cold,m it was not raining.
The whole process of looking at the menu, pre-booking the food and guiding guests etc was top notch.
What i will say is, the menus do need to be updated to it is clear the sharing platters are for 4 people only, and, you need pictures of the food, so people know what they are ordering.
Hi Team,
I’m writing to share our disappointing experience at your restaurant yesterday.
While we were initially pleased to be seated outdoors without a reservation on a Thursday evening, our evening took a downturn when it started raining. One of your servers kindly guided us to another table, but shortly after, we were confronted by a lady, possibly the manager, who insisted we vacate the table as it was reserved. Despite our attempts to explain that we had only moved at the direction of your staff, she continued to argue with us instead of offering a solution.
When we asked where we could sit to eat our food, especially given the rain, she had no answer. Eventually, we were assigned another table, but only for 40 minutes, and then asked to leave before that time was even up. By then, our food had gone cold, and our drinks were diluted with rainwater, completely ruining the experience.
It’s important for your staff to know how to handle situations like this. If it rains and you need to move guests indoors, there should be a clear plan in place. Simply because tables are reserved (but still empty) doesn’t mean guests should be left in a limbo. And it’s definitely not the time to argue with customers, further diminishing their experience.
This experience was extremely disappointing. We came expecting a pleasant evening but left feeling disappointed and unwelcome.
I’m writing to share our disappointing experience at your restaurant yesterday.
While we were initially pleased to be seated outdoors without a reservation on a Thursday evening, our evening took a downturn when it started raining. One of your servers kindly guided us to another table, but shortly after, we were confronted by a lady, possibly the manager, who insisted we vacate the table as it was reserved. Despite our attempts to explain that we had only moved at the direction of your staff, she continued to argue with us instead of offering a solution.
When we asked where we could sit to eat our food, especially given the rain, she had no answer. Eventually, we were assigned another table, but only for 40 minutes, and then asked to leave before that time was even up. By then, our food had gone cold, and our drinks were diluted with rainwater, completely ruining the experience.
It’s important for your staff to know how to handle situations like this. If it rains and you need to move guests indoors, there should be a clear plan in place. Simply because tables are reserved (but still empty) doesn’t mean guests should be left in a limbo. And it’s definitely not the time to argue with customers, further diminishing their experience.
This experience was extremely disappointing. We came expecting a pleasant evening but left feeling disappointed and unwelcome.
A popular spot for drinks near Liverpool Street with pleasant surroundings, especially the decking area in good weather. However, our experience was underwhelming. I ordered the Bee Positive cocktail, which was neither refined nor balanced and arrived rushed after a long wait. The presentation was poor, indicating a lack of care.
Service was disjointed. If you stand at the bar, you might get served quickly, but table orders can be painfully slow. One waitress, in particular, was notably rude, standing silently looking at us until we moved without any courtesy. The team seemed unmotivated overall.
While the location is convenient and attracts a nice crowd, I won't be returning. There are better options nearby.
Service was disjointed. If you stand at the bar, you might get served quickly, but table orders can be painfully slow. One waitress, in particular, was notably rude, standing silently looking at us until we moved without any courtesy. The team seemed unmotivated overall.
While the location is convenient and attracts a nice crowd, I won't be returning. There are better options nearby.
I cannot share enough of all the goodness at Devonshire Terrace. The amazing atmosphere, the friendly staff, the delicious food, and the fabulous seating arrangements. I am hooked, and will come back over and over.
Terrible food. A little tin of luke warm chips, and their vegan cauliflower bites snack which is £9 was just a tiny little saucer of cauliflower crumbs, they didn't even taste nice and they were tepid. I thought maybe they'd made a mistake and carried across somebody else's old plate - What kind of a place thinks it's okay to serve this? We paid £40 for one drink each and two pieces of absolute rubbish, we felt so foolish. But on a human level - people working in hospitality should take some pride in what they do, especially at this price. This place exists to rip off an after-work crowd, and not a cool one at that. We found a pub very nearby called The Magpie which was a lot better - go there - proper portions, hot food, reasonable prices and a better vibe. This place is tired mass produced "luxury", but has no character, I were fooled I think by the location which has the potential to be nice.
