Local Guides World

Reviews — 8

Sammi Watson
at 2024 Jun 12
Sammi Watson
at 2024 Jun 12
I was going to pop in after work for a light snack to tide me over until I was home and could get my dinner. 5.30 I arrived, a full half hour before closing, and both staff members were standing in the doorway (and so blocking it) vaping as if the store was closed. I didn't feel comfortable trying to squeeze past them like I witnessed someone else do, especially when one went in to serve and the other didn't even look up from his phone and continued to vape directly in the doorway. This isn't the first time I've seen the staff give the impression the place is closed before 6pm either!
Kevin
at 2024 May 04
Kevin
at 2024 May 04
One goes to Greggs for dependable and affordable food. However, unfortunately this location is anything but dependable. This must be the third weekend where I arrive for breakfast and they are out of bacon. This last time it was only 10:20, a full 40 minutes before breakfast ends, and they were out of it! The manager also did not seem concerned in getting more prepared so I left. I'm really let down by this lack of service and disinterest in providing customers with basic customer service. Given the location, I would implore others to simply visit other local cafes nearby (Project Coffee, Cafe Grande) as without dependable service, this Greggs really has nothing going for it. I agree with other reviewers to avoid it at all costs! Unless some serious change occurs, I won't visit ever again
jo jo
at 2023 Dec 17
jo jo
at 2023 Dec 17
Staff not professional. No answer to our greetings, no thanks, just dead pan face. Seems like girl in the morning don't want to be there.
rizwanrazafinancial
at 2023 Nov 29
rizwanrazafinancial
at 2023 Nov 29
This has t be the worst Greggs in the Edinburgh- Regardless of what time you go , whether its before the lunch time rush at midday or after 2.30 - guaranteed they will never have sandwiches - I have had this on at least 5 times over the past few weeks. I was recently told they had a new supervisor coming in and so far still no progress - PLEASE AVOID AT ALL COST - it's a nightmare trying to find a parking space and when you do find obe - the shop practically only has cakes!
Susan
at 2023 Oct 17
Susan
at 2023 Oct 17
I bought 2 éclairs, which are as any eejit knows, long sticky things. So why on earth did the assistant shove them UPSIDE down in a paper bag, thereby transferring all the chocolate icing to the bag? When I asked if there was a box, I got a shrug. Not good enough!
If you don't take an interest in your products - or your customers - get a job somewhere else!
TruthSerum
at 2023 Sep 21
TruthSerum
at 2023 Sep 21
It's Greggs, like every other branch. Fine fare at good prices unlike the appalling Rajas of Edinburgh in nearby Marchmont (long live Greggs - no fake reviews).
Brian Gilchrist
at 2022 Aug 19
Brian Gilchrist
at 2022 Aug 19
Got to be worst greggs in Edinburgh no wonder it’s closed on Saturday anytime you go in staff aren’t organised never any bacon ready never any baguettes ready you have to wait 10 minutes for a baguette unless you like cheese should train staff properly
Bret Robertson
at 2019 Nov 22
Bret Robertson
at 2019 Nov 22
I was in this shop recently and the staff member that served me put my food in a bag then proceeded to place his fingers ever so slightly into the bag and wiped a hair onto one of the baked goods I ordered. From the other side of the counter I couldnt tell what really happened and didn't want to cause a fuss. When I left and examined the bake thats when I discovered the hair. I will not be going back into this greggs again its put me off the franchise all together. It was a guy with dark hair and bad complexion that served me and he obviously shouldn't be working in hospitality. I'm Absolutely disgusted by this behavior