Disegno Luce

Very poor customer service. We regret spending over $4k here for our build. At the time of placing the order we were not told about the 30% cancellation policy on cancellation. Be very careful when ordering or placing anything on lay by in this store. The store only offers exchange & not a full refund. Also they don’t return calls about queries - they said would call back about the cancellation policy and after we hadn’t heard from them for 2 days we presented to the shop. We regret spending our money here - and in future will never shop at a shop that has only an exchange policy rather than full refund.

Not overly impressed with the service at this store as the lady just don't seem interested in helping. They also don't stock any spare screws etc for their lights even if the screws were missing in the first place. Recently I visited a lighting place on The Parade Norwood and they could't be more helpful - my new place for lights now.

Great lighting shop excellent range prices are reasonable.👍😁

The staff here were very helpful, I couldnt get a light that I wanted with the fitting that I needed and they were able to arrange for it to be adjusted for me. Lovely staff, great diverse range,

Went in on Saturday and then went to other stores and the service here was impeccable. Went through large range of lights. Showed us pictures of lights in houses the have done. Ended up going back here to buy the lights we wanted as again the service was great and the price was too.

Great selection with prices and styles to suit everyone. All the staff were knowledgeable and very helpful.

Very helpful staff, lovely range and good pricing. Very accommodating as I needed a friend to pick up my order. Would recommend.