Restaurant Boustan

I love Boustan and I tried many in different locations, but so far this Boustan on Cousineau in saint Hubert is honestly horrible. The last time I ordered from them was on October 12 at around 7:00 pm through Uber eats, and as always they did not include the bread and the quantity is half of what you should get. It is not the first time they do that. I called to explain my issues with the order, and the lady who is working there was very very rude and instead of being understanding, apologizing for the mistake and caring about customer satisfaction, she kept telling me that she does not want to discuss personal issues 😳. When I asked her to talk to the boss, she said he also does not want to discuss any personal issues. I said no personal issues; it is about my order.

I don’t understand how can they hire someone that rude to represent the restaurant. Also, when I saw her in person before for previous orders, she is not able to smile to the customers.

The Boustan in Brossard is much much better even though they are somehow related. At least they put for you the quantity you pay for, and they care about customer satisfaction. I will never buy from Boustan on Cousineau unless they improve themselves and make a change. Very disappointed ☹️!

The young lady working on August 16 at around 6:30pm does not know the quality of customer service. Had no smile, and was rude at the counter when paying, didn't even include the pita breads after ordering the bowls and had to ask for it myself.

I always get takeout from this location. The staff is wonderful and fast. The food is also good. They are the only branch to give good quality potatoes in every meal. The only thing my child will eat.

Ordered the saj for kids...the quality of the chicken tastes like disintegrated paste. My child was not able to eat. Why are there no piece of chicken in the saj????? For 9$ very disgusting.

The staff was good but the overall quality of the food was horrid. The chiken felt like sandpaper in my mouth, the potatoes were cold and stale an the rice was soggy and had an unwashed texture. Everything was below room temperature, probably an old batch...

Boustan never fails to impress me. The food is excellent with a decent quantity as usual. The price is good and the server was super polite and well mannered at the night shift.

I only gave 1 star because half a star was not available.
The food was old, the chicken was like sawdust in my mouth. Dry, cold inedible. Will not be returning. It's a shame really, I heard good stuff but it was over priced for the lack of quality that I was served. You would think that the beginning of a lunch rush on a Sunday you get something better.
Spend your money elsewhere