Prada Prague

If there was an award for the worst prada in the whole world it will easily be won by this branch. I have been a prada customer for over 20 years and never been treated in such a bad way. I was denied entry by a racist door man/ “sales associate” for no reason. He insulted me and my children and slammed the door in our face for not having an “appointment”. I hope this branch gets closed and opened somewhere else. I feel betrayed and will have to rethink my relationship with prada.

Very disappointed. Saleswoman was very inattentive and hurt my eye by sprinkling perfume

Very nice building in poshy neighbourhood

Every second purchase is defective. It’s better to buy Prada in other stores and check the goods on the spot, there are a lot of defects. Need to better control quality and improve product service.

Nice store, very accomodating and friendly, really good service🤩

I had a very pleasant experience during my visit. Special thanks to Edith (I hope I'm spelling your name correctly) for being so kind, professional and paying attention for the details.

Today I came to Prada shop around 17:30 to buy a bag until the shop closes. The door was closed, I waited next to it. In a few minutes a group of other people came. Soon the door was open and they came in. The lady working in the shop said that I can’t come in because too many people are in the shop. When I told here that I came to the shop first, she just said that she is sorry. May be it’s a good idea to ask who is first if the door is opened only to a limited amount of people and there is no straight line in front of the door?
Customer service suffers

Although I did not find what i was looking for but the staff here are super friendly and helpful. There's free wifi in case you need to connect to find that model for the bag.