Local Guides World
Chain for decorative paper, crafting supplies & quirky gifts, plus custom stationery.
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Reviews ā 8
Love this store but the customer service was lacking. I have been to the one in the Loop, Naperville and here. Everywhere else the associates went above and beyond, price matching, offering to call other stores to see their stock etc. The associate I dealt with the other day when I asked about a specific product told me they did not have it and it was probably discontinued... I was told at the lab store in the city it was one of their most popular colors so I'm not sure if this is true but it just seemed as if they didn't care and didn't want to help. They did not offer to call the Naperville store or anything. I did so. And was told, "Hope you have better luck at Naperville."
This is the best run store in the entire mall. Lauren the manager is lovely and so professional! Every employee is so welcoming and knowledgable about everything in the store as well. If you need any gift ideas for someone this place truely is an inspiration for that. I highly recommend coming here for all your invitation needs and cute gifts!
Super friendly greeterš so many cute gift for items and beautiful paper selections as well as card making accessories. Hard to choose.
Novelty gifts kind of remind me of what Restoration Hardware used to be like. Very fun!
Novelty gifts kind of remind me of what Restoration Hardware used to be like. Very fun!
I came across this store when looking for burgundy envelopes for my wedding invitations. Iām so glad I came across this gem! I met Gina the manager and was highly impressed by how knowledgeable, professional, and hard working she is. She provided great recommendations for customizing the envelopes and they turned out beautiful. The week of my wedding, when I had issues with my Welcome Sign, I contacted her and she reassured me that she could help me and made herself available. I truly appreciate her!
Loved this store! So many amazing items. Lots of gifts for evens of all ages. Paper products and crafting supplies galore!! Customizable services (phone cases, chargers, mouse pads, etc).
I was looking for someplace to gift wrap a wedding box. When I called Paper Source (2x's), the ladies that answered the phone were very friendly, professional, informative, and thorough. They even provided directions to how to locate the store once in Oakbrook Mall.
Two ladies assisted me, provided options in box size, wrapping paper, and ribbon. These ladies were/are very friendly and experienced in what they do. I walked out with a beautifully wrapped wedding gift box and a satisfied smile.
I'd highly recommend The Paper Source for any gift wrapping needs, cards for any occasion, gifts for any occasion, and welcoming, friendly people.
Two ladies assisted me, provided options in box size, wrapping paper, and ribbon. These ladies were/are very friendly and experienced in what they do. I walked out with a beautifully wrapped wedding gift box and a satisfied smile.
I'd highly recommend The Paper Source for any gift wrapping needs, cards for any occasion, gifts for any occasion, and welcoming, friendly people.
First time in here! Super duper cute stuff for the kids today. I loved Gina's customer service she was very attentive and helpful. Very knowledgeable in all the products the store carries. I loved the monogram she did on my purchase.
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