Reviews — 8
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I know many had a bad experience. Not us. Greeted IMMEDIATELY, the employee who helped us, was SUPER sweet, even though I was asking for 10,000 things..smh, she was VERY accommodating. I asked for a bag for my peanuts, my husband asked for a bag to carry the food back to our home. I mean she was super sweet. Put my jalapeños in a small container. It was a PERFECT experience and their score is 100A. 🤩🤩🤩 Thanks so much☺️
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DO NOT COME HERE ! They will take your money and give you the wrong food and not even be apologetic about it . I have been trying to rectify with the store for two days now to get a refund because they incorrectly did my burger and because they put cheese all over it. I am lactose intolerant and wasn’t even able to enjoy it. The man, the person said I had to wait for district manager to issue a refund. Then I called the second day and then that manager says she would have an email to me showing that she issued a refund by the end of the business day. It got towards the end of the business day, so I called up there again and this time I waited 10 minutes on hold and then when I hung up because I thought that they forgot I was on the phone called and then the phone went straight to voicemail as if the phone was turned off. Very upsetting And will be calling corporate on the store.
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Five Guys never disappoints! Their burgers are juicy, flavorful, and customizable to perfection. The fries are simply addictive - crispy on the outside, soft on the inside, and served in generous portions. The atmosphere is laid-back and inviting, with friendly staff always ready with a smile. Whether you're craving a classic cheeseburger or feeling adventurous with toppings, Five Guys is the ultimate destination for a deliciously satisfying meal!
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Food is always good, fresh off the grill and made to order! And they give you an insane amount of fries!
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Store is clean and service is good. Fries had so much Cajun seasoning on them they were inedible. I ordered a burger in a lettuce wrap. Not sure why it was COVERED in jalapeños when none were ordered. It took great skill to get every inch of the burger covered though. I don't mind paying the price if we can actually eat the food.
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Location is good but parking is not and even though it is a burger joint, I’ll take the hot dog (prepared like a Chicago Dog) any day and the have good fries when they are hot! …and the Chocolate shake is a delight! Very good Service, also!!! Thanks!
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This was my first time visiting Five Guys since they moved from across the street to this location. Parking was pretty easy and I was able to find a spot right out front. When entering, the place was really neat and clean. I ordered a cheeseburger all the way. My food was ready promptly. I wasn't aware that the burger came with two patties. Had I known, I probably would ordered a single because it was a lot of food.
Ultimately, I would come back but now I know a little better about what to order.
Ultimately, I would come back but now I know a little better about what to order.
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They are too scared to enforce the facemask rule. Restaurants have a responsibility to keep their staff and their customers safe. It's a simple request and can be handled very appropriately.
When I pointed it out, they half heartedly apologized - and told me they can't check everyone. Um, yes you can, and he just ordered at the counter!!
Then once I left the counter, the very next customer didn't have one and they served him without saying anything.
I went back pointed that out. They did NOTHING. I think they knew the guy.
It wasn't that busy, but it was REALLY slow. And for the entire time we were there no one wiped or cleaned a table. We had to clean our own with hand sanitizer.
Burgers were tasty, fries were super salty.
Please just commit to providing a safe and clean environment.
When I pointed it out, they half heartedly apologized - and told me they can't check everyone. Um, yes you can, and he just ordered at the counter!!
Then once I left the counter, the very next customer didn't have one and they served him without saying anything.
I went back pointed that out. They did NOTHING. I think they knew the guy.
It wasn't that busy, but it was REALLY slow. And for the entire time we were there no one wiped or cleaned a table. We had to clean our own with hand sanitizer.
Burgers were tasty, fries were super salty.
Please just commit to providing a safe and clean environment.