United States Postal Service

This branch posted a sign on the inside door saying that it would close 15 min early for several days arbitrarily, obviously in violation of USPS’s operation hour policy. I lived here for less than 2 years and have seen them done so at least twice. When they do so, they would reject all customers who arrived on a weekday between 4:45 to 5pm. This branch definitely needs discipline from their superior office.

How to Turn a Quasi-Federal Agency into Something Else: these ladies refuse to refill the USPS Priority Mail boxes and tell customers they do not have any supplies and if you want a box you have to pay for their shipping boxes. Never seen this tactic before. I've been there six times in two months and the boxes are always missing and they give the same spiel to others. Shameful.

It's not great, but it's not awful either. Likely the same story for all USPS store out there. I usually come in to drop off a package or a letter and get out within 10 mins. Sometimes I have to wait but it's not long. The employees don't seem like they want to be there, but at least they do their jobs.

Took me over an hour to drop off a single package when I had only one person in front of me upon arrival. The male attendant had no sense of urgency and labeled my international package incorrectly several times. He refused to fix a wrong address and reassured me it will get there. At this point I gave up and left. Never going to use USPS for international shipping again. I had to audit the contact and delivery to ensure he wrote it down correctly. Never experienced such poor service at a USPS office. Huge line of people cause the guy moved at such a snails pace.

This branch of USPS has some of the worst customer service I’ve ever experienced. If you have any questions or uncertainties, expect to be scolded and dismissed. I would recommend going to any other local branches.

9 am went there, the staff was like doing mumble rap i couldn't understand him 80%, and he acted so inpatiently. I was like..it was 9 am in the morning, you just started working! I can't imagine how customers will be abused mentally if it is 4 pm

I don't know why this location has such bad reviews. Every time I've gone to this location the postal workers are friendly and always address people as miss/ma'am/sir, and say please, thank you, and you're welcome.

The negative reviews probably have more to do with the people posting them than the employees. On my most recent visit, the 3 people in front of me were a mess. One was at the counter with an item they wanted to send, with no packaging and no address label or anything, just the item. The next one had a package they wanted to send to another country but they didn't have a customs slip filled out. The last one was frantically trying to pack her stuff into a box and tape/label it while trying to make sure she kept her place in line ahead of me (she must've be in a real hurry, since I was the only person behind her).

People would probably have better things to say about this location if they arrived prepared. It's really easy to find the answers to all kinds of USPS related questions on their website before heading in.