Local Guides World
Reviews — 8
Place was empty but the service was slow. Server took the kids order and forgot about the adults. As a result, the kids were done when our food arrived. I had to ask if we could eat something from the regular menu as opposed to brunch. Food was average, they seemed to be out of a lot of ingredients. Guy on a table beside us had to return the beer as it was warm. Bathroom hasn’t been cleaned in ages. Definitely do not recommend.
Thank you to the staff: A man with face tattoo's, who looked like he was on his way out, put down his bag, and escorted us to a seat with a big smile.
We walked in with a group of 7 in the middle of what seemed like a very busy dinner service, expecting to have a long wait and yet we were served our drinks quickly and our food came about 20-25 minutes after we ordered it. I just wanted to remark to the management that your staff are wonderful people and well trained. I couldn't help but notice the negative reviews and I would like to put it out there: That for a PUB, this is a very well established restaurant, and there was nothing I could possibly think to complain about. Thank you for the good food, prompt and warm service, and the cold drinks.
We walked in with a group of 7 in the middle of what seemed like a very busy dinner service, expecting to have a long wait and yet we were served our drinks quickly and our food came about 20-25 minutes after we ordered it. I just wanted to remark to the management that your staff are wonderful people and well trained. I couldn't help but notice the negative reviews and I would like to put it out there: That for a PUB, this is a very well established restaurant, and there was nothing I could possibly think to complain about. Thank you for the good food, prompt and warm service, and the cold drinks.
Me and a few of my friends went here last night. Jacob was our server and he was so amazing and sweet. I ordered the Shepard pie and it was just bitter and tasted like it was old. Jacob kindly let me switch to a burger and fries. They need to hire more staff it was so unfair how much work load was on Jacob from my point
Me view. Later in the night we had a bartender named Taylor help us. So lovely and attentive, such amazing. These two staff members are wonderful. When the bill came I noticed I was charged for the Shepard pie and burger so I asked Jacob why and he said the manager told him I have to pay for both since I ordered both. I asked if I could speak to the manager because I barely had a bite and it was uneatable. Lovely Jacob went back to the manager and I guess he changed his mind and let Jacob take it off the bill.
After paying I was on my way out when I over head the manager give a lady a glass of for free and he said “its on the house because your order took a while”. Our order was also extremely late but they were short staff so we understood but the part that’s not ok if the argument of not taking the Shepard pie to begin with. Why give your staff a hard time when a customer didn’t like it and when I asked to speak with him he didn’t even come to our table. Very unwelcoming manager.
Me view. Later in the night we had a bartender named Taylor help us. So lovely and attentive, such amazing. These two staff members are wonderful. When the bill came I noticed I was charged for the Shepard pie and burger so I asked Jacob why and he said the manager told him I have to pay for both since I ordered both. I asked if I could speak to the manager because I barely had a bite and it was uneatable. Lovely Jacob went back to the manager and I guess he changed his mind and let Jacob take it off the bill.
After paying I was on my way out when I over head the manager give a lady a glass of for free and he said “its on the house because your order took a while”. Our order was also extremely late but they were short staff so we understood but the part that’s not ok if the argument of not taking the Shepard pie to begin with. Why give your staff a hard time when a customer didn’t like it and when I asked to speak with him he didn’t even come to our table. Very unwelcoming manager.
I worked in hospitality for years, so I hate leaving bad reviews for restaurants, but this place is awful and my advice to locals is to avoid it.
We’ve been before and it’s never been great but today it took a nose dive. We went in with the kids at lunch as it said “kids eat free on weekends”. Turns out it was from 4-7pm only. The kids had already ordered drinks so I just ate the bait and switch and stayed.
The food was so so, but insanely expensive. Pop was billed at $4 per pop. They forgot part of my daughter’s meal and she never got her included dessert. The corn I got with my meal was burnt and stale. The whole thing cost $95 with tip (we didn’t have any alcohol) FOR LUNCH.
The icing on the cake was when I went to the washroom and there was dried puke stains on the toilet and the floors were filthy at midday.
Not sure if the rent is getting them or what it is, but the whole experience was a disappointment.
We’ve been before and it’s never been great but today it took a nose dive. We went in with the kids at lunch as it said “kids eat free on weekends”. Turns out it was from 4-7pm only. The kids had already ordered drinks so I just ate the bait and switch and stayed.
The food was so so, but insanely expensive. Pop was billed at $4 per pop. They forgot part of my daughter’s meal and she never got her included dessert. The corn I got with my meal was burnt and stale. The whole thing cost $95 with tip (we didn’t have any alcohol) FOR LUNCH.
The icing on the cake was when I went to the washroom and there was dried puke stains on the toilet and the floors were filthy at midday.
Not sure if the rent is getting them or what it is, but the whole experience was a disappointment.
I popped in last night for dinner with my daughter after work. Sometimes you don't feel like cooking.... I wish I did. My daughter had the chicken fingers and fries. And I had the fish and chips and a pint. . The food was disappointing, esp after how long it took to come to the table. You know how kids can get when they are hungry. I'll say thos though the only reason I am giving a good review is cause if the staff. We had a bartender I think hos name was Jake who was great.. I have worked in the service industry for years and never saw a kid work so hard and still keep a smile. He seemed to he the only one working the front of house, bar and patio. I don't know if they short staffed in the kitchen too but that would explain why the food took so long. I'll give the place another try cause of the staff and the fact it's local. And maybe they were just short staffed that night. We will see....
Stopped in for a quick dinner. With spouse and a child. Did not have high expectations as I know it's bar food. Drinks are on average $15, for a small portion. Food is average. We had fish tacos, burger, chicken fingers and shrimp and calamari appetizer. All very basic. Bill for 2 alcoholic drinks, 2 adult meals, 1 kid meal and 1 appetizer with tip was just under $200.
Will not be returning even though we local to the area. Kinda disappointed because I would have to have a place in walking distance that served decent bar food.
Will not be returning even though we local to the area. Kinda disappointed because I would have to have a place in walking distance that served decent bar food.
I hate posting poor reviews. People have bad days, so do I. However, my ethics are to tell the truth and let the audience decide.
I can only guess at what the problems were and as an ex-Process Improvement Consultant and stating thoughts or conclusions without proper info is not me.
Okay, we both ordered Sheppard's pie. Both had a massive pile of potatoes (~80%) with the gravy, peas, corn and burger mixture on the bottom was less than 20%. 😞
The Waldorf coleslaw was poor, too much vinegar. We requested the coleslaw in addition to the veggies that came with the dish. This caused our server a fair amount of problems, attempt at saying no however we persisted. The slaw was included on another dish and we where happy to pay extra. In the end the vegetables that were suppose to be on the plate did not arrive. Just the slaw.
The mango cucumber Tom Collins was good, however I don't go to bars, so $15 for a drink is hard to swallow.
Finally when I shared our disappointment with both Sheppard's pie and the slaw, all I recieved was apologises from our server. No discount or waiving anything. And that was my final straw, and felt it important to leave the review.
I can only guess at what the problems were and as an ex-Process Improvement Consultant and stating thoughts or conclusions without proper info is not me.
Okay, we both ordered Sheppard's pie. Both had a massive pile of potatoes (~80%) with the gravy, peas, corn and burger mixture on the bottom was less than 20%. 😞
The Waldorf coleslaw was poor, too much vinegar. We requested the coleslaw in addition to the veggies that came with the dish. This caused our server a fair amount of problems, attempt at saying no however we persisted. The slaw was included on another dish and we where happy to pay extra. In the end the vegetables that were suppose to be on the plate did not arrive. Just the slaw.
The mango cucumber Tom Collins was good, however I don't go to bars, so $15 for a drink is hard to swallow.
Finally when I shared our disappointment with both Sheppard's pie and the slaw, all I recieved was apologises from our server. No discount or waiving anything. And that was my final straw, and felt it important to leave the review.
We went there for a birthday party on December 7th, a Saturday night. It was our first visit. We didn't have a reservation but there were no problem to find a table that fitted everyone. We had beer and apps until the other guests arrived. During this time our birthday friend went to washroom and the server prompt used the opportunity to offer a free desert to her. By the time the rest of the guests arrived the server brought the dessert and we celebrated all together. It was a such good night. No rush to leave the table, which seems usual in Toronto. Fast service when requested. The server was really friendly and fun. The food was good. The beer was cold. The price was fair.
It is definitely a place to return again.
It is definitely a place to return again.