Inland Pain Specialists

Befuddled!! Completely lost for words, I couldn't believe a medical office would let staff conduct them self in that manner! A complete lack of empathy ,consideration, and respect for the patient ! Don't they know they are an extension of the MD'S who practice or are affiliated with this facility they completely represent them in a negative way! Showing a complete lack of judgment on management for hiring them. I had to apologize to the agent from the insurance when she called the dr office to ask for a "MA" medical authorization for the prescription they wrote. Unfortunately, neither the insurance agent ,or the pharmacy, nor I were able to get them to fax it.wheter they have a fax matchine or not confuses me since ther fax number n telephone number are the same .so needless to say, the dr.consultation and the prescription were a waste of time, but the experience was an eye-opener. got to see firsthand how inefficient and cruel people can be when they have no sympathy ,lack compasion, or simply don't care or maybe they were having a.bad day ,but what ever the reason was it doesn't excuse ther behavior. YOU CAN NOT TREAT PEOPLE LIKE THAT!!! It's very disrespectful, not just to oneself but to the medical profession! I hope this review helps. I would not recommend this place. I'm sure there are other dr offices with better staff and physicians who still remember the oath they sworn to up hold !! Thanks
for your time ,.....IAM!

I have been reading all of these reviews and paid more attention to all the Dr's responses. I am an 80 yr old with back and hip issues. I was about to call up and make an appt with this office. I thought of reading all the reviews before making my decision. I can not believe how uncaring a medical doctor can be. Also recently my son inlaw had an appt with a Dr on video in their office. You know what this Dr told my son inlaw? He was to get use to the pain, to do yoga, and finally just to kill himself he all else fails. My son inlaw has a back injury and has dealed with it for over 18yrs with multiple failed correction back surgeries. He had all different pain medications but except for Fentanyl. Which he will never take. He's had the same pain meds doses for 11 yrs but not since going to this office. Everything was taken from him and all they say is it's against the law for them to give out the same meds he's had before. His mother is on Fentanyl and Percocets for back injury. I'm on morphine and Percocets and we are both 80 and 79 yrs. So all I can say is if you go here they treat you as if you are addicted to drugs. Not a patient seeking help for pain. I am telling you people read the reviews and the Dr's responses before you mistakenly go to this office. Everyone should record audio your appts and contact the medical board with any problems coming out from this office. This office should not be having a license to practice.
Will expect a negative response from Dr.

An outstanding team led by outstanding Dr's. HERE AT INLAND PAIN SPECIALISTS! I've been coming here for several years now & dont mind driving to great lengths to find Dr.K and his many Proficient associates whom all truly DO CARE! ALL ARE VERY knowledgeable, punctual, diligent , honest, and most of all paitient! especially the front desk woman whom CAN ALWAYS provide ANY Needed info, and or clarity on the many possible options available, from proficient procedures to acupuncture, to even lately adding even more staff for a much needed back massage while you short wait happily occurs:)

Staff seemed nice, unfortunately doctor khatibi was a different story. Dr Nikan khatibi neglected my health, medically gaslighted me about my pain. Basically he downplayed what I was going through, he told me that I’m too young to get a prescription(this was after we both made a verbal agreement for a medication change). This doctor doesn’t go by his word. He straight up lies to my face just to get some money from my insurance. Also Doctor Nikan Khatibi if you’re reading this please treat your patients nicer, don’t yell at them on the phone. I felt really uncomfortable when you would yell at me.

I would give less if I could. I have been coming here for years but it’s gotten so bad I will be changing to a new doctor. In one hand they were respectful and caring but now it’s one big cattle call and they treat you like you’re a drug addict and deny meds you. need even with proof of your injury and ailments. If you don’t see Dr Khatibi or Dr Luminita you’re screwed. The NP supposedly named Maureen (they wouldn’t give me her last name when I asked) Will flat out treat you horrible! She had me go get proof of my dental surgery and then denied pain meds for an abcess tooth that I have to be put under to take out! It’s been excruciating to deal with and I keep missing work. They don’t even check vitals or weight here. They take your $60 and see you all of 1-5 minutes! Front staff is horrible. Twice they forgot to give me my license back and never notified me. I figured it out. They keep a stack of them and never notify anyone. I am just so done being treated like a second class citizen! And I see them now for migraines but but use them if I need for dental as most dentists won’t prescribe pain meds anymore. I am still waiting to see the doctor who said bring proof! They showed her and refused me to see her. Then told me to wait. It’s been 45 minutes.and this NP (long braids but don’t believe her name) was very rude about her
degree etc. update: was in car accident over a week ago. Been trying to get Tylenol 4. That’s it. I’ve been on the phone with my insurance and they called and Sarah kept talking over me and the gal for my insurance and Brenda and Sarah insisted the Pharmacy needed to call. That’s not what they do but they did because my insurance intervened. I was told Dr Khatibi was sending the script. It’s been 3 hours. They are now closed and he never sent it!!!! They say to text or email. I’ve done both. Now they’re taking it personal and purposely not helping me knowing no doctor will help me because I’m under them. I’m literally dealing with acute pain. I was in the back seat of a Lexus when a Chevy truck plowed into us totaling my sons car. I have to work. So I have to deal with acute pain and migraines. Dr khatibi used to be so caring but now he allows it to be personal when it’s not. I’m frustrated. I’ve never been treated this poorly by any place in my life!!!

They're always helpful and try and get you in and out as soon as possible. They always give you the medicine you need and will offer other medicines and ways to get better. Though, you better make sure you bring your ID and Insurance card if you want to be seen. In my experience it has always been a pleasant experience. The doctors and staff are always very nice, want to help if they can and again get you in and out as quickly as possible. And if it's really busy they will get you your refills while you wait.

This has been the Best Doctor I have seen ever, he is Happy, Professional and gets you in and out. Yes he has a lot of patients but they are the happiest patients ever because he takes good care of them and helps them every way possible! Helps people get off Medication but doesn’t fret when ur in pain and need it also! The Staff has always been amazing! I give this office 5 Stars!

I first came into the office, not sure what to expect. I was currently being treated at a methadone clinic and I absolutely hate methadone.
The doctor took the time to talk to me and help me make the transition from that medication to another. He was worried about how my body would react due to the high level of methadone I was on, but I have safely and successfully made the switch! I am still in pain because the medication he gave me isn't exactly a pain med, but we will discuss that on my next visit.
I have seen many one star reviews on here complaining about the front staff being rude and blah blah, however, I have noticed that besides the fact that they are bombed with so many patients, if you are kind to them, smile and get straight to the point, they are very sweet! Also, if there is ever a scheduling problem, as long as you don't give them attitude, they will be willing to help.

Thank you guys so much! You have earned my 5 stars! Thanks Dr. K!

Jeremy F.