Five Guys

Wow!! Has this place gone down hill. I wanted a refund on a purchase where I was charged over $6 for water. When the cashier called over the supposed manager for assistance...his response was what do you need a refund on? So I mentioned the charge and that I wanted the transaction reversed. This manager said " I don't know how to do that " and added " honestly I just don't remember " . I was uphald and asked to speak to someone else and he said " he was the only manager there "

Save your money and go somewhere that is willing to give you the service that you deserve . I contacted their corporate office the very next day to register my complaint and demanded I get a phone call explaining why something like this could possibly happen. Needless to say...I am still waiting to hear.

This Five Guys location never disappoints! I've been to several different locations over the years and this one is by far the cleanest with great food and service.

If you order online remember the following

1. tell them your name and that you're there to pickup.
2. then prepare yourself to wait 15 minutes.
3. then watch what appears to be your food get made. get excited.
4. then watch "your" food get put on a shelf
5. the employee you told in step 1 leaves the area and no one is around to ask if thats your food
6. 7 minutes pass
7. employee returns to the pickup area
8. ask if that's your order. and they respond yes.
9. watch them continue to finish other orders.
10. be handed your food without so much as an apology

Ordered from Active Menus and my order was delivered on time. Cheeseburger with fries from Five Guys are my favorite, hands down! Delicious 🤤

The grill cheese (both) of them were burnt. For six dollars I would have expected them to not be burnt, other than that the shakes were amazing.

There is Terrific team of employees here and they make lunchtime fun! If you like chocolate, try the chocolate shake with and extra freebie shot of chocolate sauce! Delish!!!
PS: I love munching on the free peanuts while waiting for my food.

Food was fantastic! Been here several times. Always been good.
Unfortunately the glass front doors were in desperate need of windex, even the pushbar to exit was covered in grease.