Local Guides World
Fischmarkt 5, 69117 Heidelberg, Germany

Photos

There are no photos for this place yet!

Reviews — 8

Judy Webb
at 2023 Oct 04
Judy Webb
at 2023 Oct 04
We loved this place so much we came here 3 days in a row. The staff are so kind and helpful. She made a spaghetti ice with a mix of chocolate and vanilla for my son. My younger son loves the lemon. Overall great experience and they spoke English well.
何巧伃
at 2023 Sep 14
何巧伃
at 2023 Sep 14
ice cream is yummy!staff also kind and nice!
Catherine
at 2023 Aug 22
Catherine
at 2023 Aug 22
Ice cream and coffee was good
alicia davis
at 2023 Jun 19
alicia davis
at 2023 Jun 19
The ice cream itself was good, the customer service was awful. Was hastily ushered to order by the older woman, gave my order in simple english, which she made a scene that I spoke too fast and engaged other customers in joking about. Apologised, and regave my order, one at a time. She continued to be rude and disinterested. It wasn't a simple misunderstanding of her mishearing what I had said, she was actively impolite and seemed to go out of her way to make customers feel a burden.
Unfortunate as the previous night I had a great experience, when a younger lady served me who was very friendly.
Watch out for the older, distasteful lady particularly if you speak no/poor German it seems.
Cameron Bodsworth
at 2023 Jun 19
Cameron Bodsworth
at 2023 Jun 19
Disgustingly rude staff to foreigners. Rude older lady who clearly is rasict and does not like non german speaking customers. Went the previous night and service was lovely. This old mole is costing your company money.
Kadir Burcu
at 2023 May 01
Kadir Burcu
at 2023 May 01
Great ice cream! I tried lemon, Snickers and salted caramel ones. I recommend this place to everyone
Borb
at 2022 Jul 12
Borb
at 2022 Jul 12
Overall taste is pretty good. Little overpriced 1.50 euro per ice cream. Staff friendliness is ok.

Nearby Places

Similar Places

Related Places