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Reviews — 8
Service and meeting space was great. Parking is available in the garage. Food was great.
Hi There, I recently had my Wedding there We spent over 20K for room and setup Where they told me wedding planner is included in the package deal.
However the wedding didn’t go as planned the planner didn’t do anything Literally nothing useless
1- the Waitresses didn’t know when and where to Serve Beverages, hors d'oeuvres or food.
2- Vendors ( videographer, photographer, DJ and Designer) No One ( Planner) contact them for hours and Direction they couldn’t even park in the park garage the elevator Required fob they parked on the street and unloaded their stuff.
3- the parking was Horrible because if the elevator again Required a fob nor stairs access my guest have to walk up the garage Ramp with dresses and heels outside in the rain to the main entrance.
4- the rooms were locked and the Designer couldn’t setup the Decoration on time I even paid for an extra hour to avoid any delays but again planner/ manager wasn’t there on time.
5- half of the cake Disappear had a big cake for 100 guests and I only have 48 guests they serve very Tiny thin slices was so Embarrassed.
6- they serve the main entree/dish in two part 20 minutes apart so half was eating and half watching.
Overall the rooms and view are great but the service and management was awful. If you planning to host a wedding or party make sure to bring your own catering, planner, manager, elevator lol!
Thanks for reading.
However the wedding didn’t go as planned the planner didn’t do anything Literally nothing useless
1- the Waitresses didn’t know when and where to Serve Beverages, hors d'oeuvres or food.
2- Vendors ( videographer, photographer, DJ and Designer) No One ( Planner) contact them for hours and Direction they couldn’t even park in the park garage the elevator Required fob they parked on the street and unloaded their stuff.
3- the parking was Horrible because if the elevator again Required a fob nor stairs access my guest have to walk up the garage Ramp with dresses and heels outside in the rain to the main entrance.
4- the rooms were locked and the Designer couldn’t setup the Decoration on time I even paid for an extra hour to avoid any delays but again planner/ manager wasn’t there on time.
5- half of the cake Disappear had a big cake for 100 guests and I only have 48 guests they serve very Tiny thin slices was so Embarrassed.
6- they serve the main entree/dish in two part 20 minutes apart so half was eating and half watching.
Overall the rooms and view are great but the service and management was awful. If you planning to host a wedding or party make sure to bring your own catering, planner, manager, elevator lol!
Thanks for reading.
We came here before our cruise! The building is beautiful, staff were all great.
Right by the cruise terminal.
Right by the cruise terminal.
As long as the Cafe Opla is downstairs, I love it. Try the Opla Philippines, it could change your life.
They closed the public parking garage too early. I got there waaay before their closing hours from what all the signs said. Was on the phone for hours trying to get someone to open the gate. Called after hours, no help, got security guards from all over, no help. Had to get an uber just to get to a place to stay. If i don't get a refund there will be an issue.
Just worked there as a vendor for an event and the staff was wonderfully helpful and very pleasant!
Incredible venue! We had our work holiday party here and I was so surprised at what a great spot this is. The view is gorgeous, the room is spacious but still feels intimate, and the staff was great. Parking was a bit tricky, but they gave good directions.
