Local Guides World
619 Penn Ave, West Reading, PA 19611

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Reviews — 8

Theresa McClain
at 2023 Oct 15
Theresa McClain
at 2023 Oct 15
We frequent Penn ave on a regular basis. We had family visiting from San Francisco. We are almost always low maintenance/go with the flow type of people.
It was my worst experience on Penn Ave in ten years.
The poor waitress seemed overwhelmed and nearly alone.
We waited over an hour for food and then took it to go because we had somewhere to be.
I ordered a burger which was cold and bloody red throughout as if it was barely cooked. It had to be sent back which they did take off the bill.
We ordered fries and got chips so my 6 year old was crying. His food actually never came.
My wife ended up with vomiting all night after eating a chicken sandwich.
We look forward to improvements so this doesn’t happen to anyone else. We understand and hope this was a one time experience and felt compelled to post a review.
DLK
at 2023 Sep 30
DLK
at 2023 Sep 30
Tried this restaurant/bar for the first time this week and was very disappointed. First the concept is cool , but that was about it. Staff was friendly enough but seems detached and more concerned about talking with each other and hanging out. Unfortunately, the food was really bad. I went on their advertised $2 off taco night and had the Jerk Shrimp tacos. They were almost inedible. They were wet and slimy and filled with a runny watery substance. Tortilla was hard but not in a good way. My wife had the chicken version and it was equally bad and water logged. I opted for the upgraded duck fat fries which we pretty good, but definitely not worth a $5 upcharge. I was charged full price. But by the time the server came back around we just paid and left it wasn't worth the money. Basically $60 for two bad tacos and average beer. Definitely not worth it. Beer wall was different and kind of fun, but pricey. Numerous taps were empty. Selection was ok. In a town like West Reading where you have lots of excellent options this one was disappointing.
Patrick
at 2023 Sep 29
Patrick
at 2023 Sep 29
Fabulous concept in West Reading and they have their own parking lot in the back! I've been here a few times now and my friends and I love how we can taste different beers at our own leisure. It's unique and FUN. You pay per ounce so you can control how much you spend. Prices are very reasonable too! They also have cocktails and wine. The steak sandwich was incredible, as were the duck fat fries! A buddy ordered the Nashville hot chicken strips that came with a hot honey drizzle and they were great, perfect amount of spice! Service was friendly and the atmosphere is chill and laid back. Definitely one of the highlights of Penn Ave!
laura miller
at 2023 Sep 26
laura miller
at 2023 Sep 26
So my husband and I came for a date night since we were able to get out for the first time in how long. We used to love coming here but haven’t been since last winter. We always loved the drinks and food. The other night was absolutely horrible. 5 beer selections were out. The food was awful. I got the chicken and waffles and they were cold. The chicken was too done and half burnt. My husband got a burger which was so tiny and skinny, the bun was burnt, it only had one shrimp on it, they put almost an entire half of an onion on it and barely any sauce. I never got a refill on my water. Not once did the waiter come over to even check on us. They wouldn’t even make eye contact with us because they had to know we were annoyed. There was a table of 3 girls behind us. They checked on them multiple times. A little guy with red hair and dangly earring even came out the kitchen and checked on them. There was another couple behind us as well that got checked on multiple times and not once us. For the price we spent there it was by far the worst experience. I will not return to this establishment. I’m not sure if it has gone under new management or what. They were also playing music so loud at 6pm on Wednesday night. I had to ask someone to turn it down because we couldn’t even talk because it was that loud. They turned it down for a bit then put on R&B because the 3 girls requested it and then they turned it back up. The entire vibe was completely off and it was a completely different atmosphere than it use to be by far by the kind of people that were in there and working. I messaged on Fb they asked me what the problem was I sent them this entire message and never ever heard a thing back.
nat klatt
at 2023 Jul 23
nat klatt
at 2023 Jul 23
35$ all you can eat crab legs, beer you can pour to what you want, free games. Cool place. Can get a bit crowded when you’re trying to eat on certain nights.
Rebecca Rittenhouse
at 2023 Jun 11
Rebecca Rittenhouse
at 2023 Jun 11
This place seemed nice. The vibe seemed good. The bartender got us started off good. And then just ignored us. To the point of she messed with her backpack instead of seeing if we needed anything even though we still had menus in front of us and had said we wanted food. So we left. Maybe another night and a different bartender will be a better experience
kaz lazer
at 2023 Mar 01
kaz lazer
at 2023 Mar 01
This place is just all out amazing!
The building itself is beautiful! Great vibes and great service! The staff is amazing and always nice with an upbeat attitude! Such a pleasure anytime im in here!
The food is incredible alone with the Beer selection and mixed drinks! I higly suggest draft at this location because you know,
The Beer lines and Taps are always clean because of Tap Pro Tavern Services!
Such a great professional service, definitely best in the business!

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