Hotel Riu Plaza The Gresham Dublin

The hotel is under renovation and when walking from our room to elevator, we had to bypass some construction. We did not hear any of the construction noise but definitely had to pass workers when going from our room to lobby. All the staff were pleasant and helpful and the full breakfast every morning was WONDERFUL! We had a nice stay.

Wonderful hotel with an excellent service! Staff are true credit to this establishments. We was not happy with the room we were originally given due to renovation however, upon a request reception staff were happy to offer us an alternative room with a better view. Lukas who was a waiter at the lobby ,and one of the new members of staff was exceptional! Very friendly ,polite and highly professional. Wonderful young man ! Thank you!

I do NOT recommend! They first tried to put us in a different room then what we booked with stating they would move us in the morning. We were then placed across the hotel in the old part with no working AC. Fortunately, they did move us the next day but the updated room was not optimal with no room to put luggage, a bathroom with no hooks or countertops to place anything and one morning our water stopped working! We certainly did not get any warning regarding their renovations. Breakfast was good with a wide variety, however, they did not open breakfast consistently at the same time causing us to miss out on days in which we paid for ahead of time!

From the moment we got to The Gresham the service was impeccable. The manager noticed us as being from a red-eye flight and even tho we weren’t technically guests yet he brought us a cappuccino and americano with biscuits on a lovely serving tray in an elegant, calm sitting area. The recommendations for where to go at night were spot on. The room was larger than I expected as was the bathroom. We loved the heated towel bar! The bed was so comfortable and it was quite sound-proof. It was a lovely get-away after busy Dublin days. The breakfasts held a sumptuous spread. It was not quite luxury but darn near close. High quality experience.

Fabulous hotel, very helpful staff, breakfast was amazing and plentiful with a lot of choice. Rooms were large and the mist comfortable beds and pillows I've ever slept on. Bathroom was large with plenty of toiletries. Bar was a good atmosphere, beers, cocktails, wines and champagne served here. Definitely recommend this hotel and will be back myself.

As of mid-July 2023, this hotel is undergoing a major renovation, which I did not see in reviews or on the hotel website (perhaps I missed it). My take is that most guests will be impacted in some way. Our first room was right in the middle of the construction area but we asked to be moved and we were. They even upgraded us to a larger room. They put us in a side building disguised as part of the main hotel. It was a bit odd. We had to take two elevators (and walk through construction) to get to our room, which was large, newly renovated and very acceptable. I would describe this as a big, modern mid-range hotel. Nothing too special, although there was a nice big breakfast buffet in the a.m. Felt a lot like being on a big cruise ship. Construction workers and housekeeping also used the elevators and we often had to wait as the elevators were full of workers. Over all due to the free upgrade to the bigger room, the central location, and the fine service I was satisfied with my stay but I gave 3/5 stars due to the unmentioned construction and the awkwardness of the building layout with main hotel and side building being connected by series of hallways and elevators.

Stayed here for a couple of nights at the start of the year. Really nice hotel, staff are lovely around the bar area. Reception staff could probably do with cheering up. Hotel is very modern, beds were comfortable and shower was great. So close to everything, great location. Didn't have the food but my mum and dad did and they said it was great. Would definitely stay here again and was reasonably priced.