Mariel Underground

Laziest and rudest staff we’ve ever encountered - we hosted a private event here and the management, staff and security were incompetent, rude and untrustworthy. We will never consider another venue from this group again. Avoid at all costs unless you want to get swindled.

Took two tries with two different bouncers to get in. Wouldnt let friend get in at first due to unposted dress code but when we got in we saw another guy wearing shorts. They also will not do refunds apparently so tough luck if they decide not to let you in.

Also no dance floor. The whole space is taken up by tables. First half of night the tables were mostly empty anyway so everyone was walking along the tight edges.

Wow! It may sound too good to be true, but I guarantee you will be amazed. No issues although crowded. Crowd that night was very corteous. Dj surrounded by many women dancing, as he set the vibe and just was too good. Video is non detailed version. Exclusive and too fun actually

My boyfriend took me here for my birthday dinner and we were thoroughly impressed. The food was incredible, but I think it was outmatched by the service. Drinks were a little delayed, so our server brought over complimentary glasses of cava, unprompted. A complimentary small plate was also brought over, but that may have just been the restaurant being nice. Lovely experience!

I made a reservation a month in advanced for me and my boyfriend's joint birthday celebration. It was this past Saturday night March 11th. We were planning on around 20 people, but told the person who I made the reservation with that it may be a few less. They said that it would be $50 minimum per person. I said that that was perfect. They said that we would have a table to eat and drink from 8-10pm and then we would have to leave the table because it would turn into a night club but that we could stay down and order from the bar. I said that that was perfectly fine. The night of we all arrived at 8pm. The hostess brought us to 2 half- moon shaped booths that were next to each other but far enough away that we all could not talk to each. We were completely separated. After about 15 minutes I asked if there was any way we could be moved to a larger table across the restaurant so that we could all be together because it was for both my boyfriend and my birthday and we were not even together, and the hostess said she would see what she could do. Then, came back over to me with another man and they very condescendingly told me there's nothing they could do. So, that really upset me, because they couldn't have accommodated 20 people and if they had told me that I wouldn't have even booked this reservation. I would have went somewhere else. Additionally, at 9:50 the server told my boyfriend we were $300 less than the minimum and that we had to order more. There only ended up being 16 people so it should have been 16 x$50 which is $800. However, after my boyfriend ordered 2 large pitchers of something to try and meet our minimum, the bill ended up being $1235. Which was $400 over our minimum. We ended up having 10 mins to try and drink the two large pitchers because she asked us so late. Then, the most annoying part of the whole night was after we just spent all that money they said we had to pay a $30 cover per person. Meanwhile, everyone had already dispersed around the dance floor and bar. So, I just paid for everyone which ended up being $480. I would have never chose this establishment for my birthday if I was notified beforehand that I would have to pay a cover when we were already downstairs. I also would not have booked if I had known our group was going to be separated. I also felt that the staff was very condescending and rude. I don't think they were very helpful or professional. Also, I think the server was very undertrained and definitely was not ready to handle a party of that size. I literally NEVER complain about places. However, this experience was THAT bad.

I hope this helps someone looking into this establishment for an event or special occasion.

The food and drinks were delicious but like others have mentioned, it's not the best club.

Amazing ambience, food and service. Vegetarians also have nice options. Portion of each dish is good for 2 people. Really loved pan queso frito, avocado con mojo, sufrito hummus. Pizzas were okayish. Their cocktails are fancy. Nice place of celebrations or for date night.