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Reviews — 7
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RCTA is a tremendous organization that has provided a great facility for All to use and a variety of innovative programs for All ages and levels to maximize their positive experience with tennis.
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Very poor experience with this organization running the 96th St courts. It's sad because the courts deserve better stewardship. Booked a private lesson. The RCTA canceled the lesson last minute so they could rent the courts to a corporation to use in an ad. They did not bother to notify me of the cancelation so I wasted an hour traveling to the courts. No effort at all to make it right. Not even an apology. Had to chase on a refund. Very rude and disrespectful throughout. Would be disappointing behavior in a business, but incredibly sad to see the city's courts managed so poorly.
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Canceled my private lesson with no notice and no effort to make it right. I didn't find out until I walked up, ready to play, that it was canceled. Facilities seem ok, but super disorganized and don't seem to care about clients. Really disappointing.
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
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The guy (some d head) that works there has an nasty attitude. It's a public space operated by some "non profit", it's not a country club, don't be a "guard dog" when people come to inquire general information how to reserve a court to play tennis inside. I am turned off by that guy's attitude now. Good luck with your business!
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I am glad that there is a norm to brush clay court well after each use. A good manner (°ο°)
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Feels like your local neighborhood tennis courts, compared to Center Park courts which is a larger operation. So you get both pros and cons that come along with it - super friendly and personable staff, everyone seems to know each other. But quality of clay courts suffers tremendously. Not approaching unplayable, but you do very frequently get bad bounces.
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