US Foods

Super slow facility zero stars check in at 8:00 am still no door 4 hours continue waiting

Appt 11 check in 0945 check out 1040! Fastest us foods I’ve ever been to. No parking over night they have bathrooms!

Appointment 6am but gates open at 5am, checkin in the middle of the building, write ur phone number and trailer number on your bills. This is capstone with lumper. Out in 1hour, restroom inside the office

Had 10am appt got there at 8am checked in got door in 30 minutes and unloaded with paperwork in hand in 30 minutes out by 9am

They charge a 250$ late fee and a capstone lumper fee. Receiving closes at 11am. Once I got into a door they started unloading me within about 10 minutes

Appointments 7 AM entered get at 6 AM 6:16 on dock. 7:50am done & out. Very Nice and efficient people. OTR trucks can enter facility starting from 5 AM.

I am not sure on their product.This is in reference to one of their drivers. I personally observed one of their trucks speeding through our neighborhood. Our speed limit is 25 mph and this driver was going approximately 35. The worst part is at the north end is a elementary school. This driver drove around 35 through a 20 school while kids were going to school. I attempted to contact the office and left several voicemails with no response. I understand a company may need drivers (as their own trucks advertised) but it is completely irresponsible to allow a driver that is willing to put kids life's at risk.

My delivery appointment for 6 AM was smooth, expedient and it was very much appreciated! The staff were competent and friendly. Gates open and checkin process starts at 5 AM. There is limited space for overnight parking on the street outside the gate for maybe 3 or 4 trucks on each side of the street but I did not rely on this option. I was assigned a door upon checking in at 5 and received a red light immediately. 30 minutes later I received a text with the lumper fee and paid using using a relay code on my mobile. 10 minutes after that I was notified my bills were ready and I exited the parking lot before 6 AM. I have been to other USF locations where it took multiple hours to get my bills after unloading so I was pleasantly surprised with the efficiency here and think other locations should take note of their processes. Thank you for the excellent service!