The Spa at Four Seasons Hotel New York Downtown

Amazing spa with a relaxing atmosphere! Really great service and great staff.

Two stars because my therapist was very good; but the spa itself is terrible and has nothing to offer especially for the price

Treated my daughter to have a 60 minute full body massage for her Birthday. The Spa sends you a survey to ask your preferences but do they read it is another story. Unfortunately it did not turn out well. She was disappointed with the massage, she asked for deep massage and felt as if the lady put suntan lotion on her for 60 minutes. For the price that was paid, totally disappointed.

DO NOT BOOK. We were 7 minutes late due to nyc traffic. They deducted the time. By the time I got into the bed for a 30 minute massage, I was down to an eleven minute massage. They charged me full price. Very snotty staff and the massage wasn’t even that great. The music sounds like youre in a torture chamber. DO NOT RECCOMMEND!

Had a 90-min massage yesterday. Service was performed by an Asian female therapist who repeatedly said she was “confused” with my pressure instructions and that she was “not sure” if she could do a deep massage today. Moreover, the therapist lacked training in both proper service manner and massage technique. Massage was at times extremely sharp and uncomfortable, resulting in discomfort and pain even a day after. Front desk did not bother to ask how the service was. Will not return.

I wanted to take a moment to recognize Veronika, my exceptional nail technician. I get gel manicures every 2-3 weeks, and have had many quality nail technicians over the years - but Veronika's attention to detail and dedication to her craft is above and beyond.

Taking my nail shape, desired look and preferred products into consideration her approach was meticulous in every detail; and a world apart from the "paint job" that many less skilled technicians rush through.

I only wish I lived in NYC so I could see her on a more frequent basis. For nails, look no further - Veronika at the Four Seasons Downtown is the BEST OF THE BEST!

Great experience, staff went above and beyond to make our visit super memorable!

I was really excited to book a session with a friend that's a healer here. After booking, I was sent a confirmation where the price was $75 more than listed on the website. After speaking to a manager, the Four Seasons takes no accountability and just chalks this up to a "glitch" in their system. Whereas in reality, they just hadn't updated their website; falsely advertising services. I definitely don't feel comfortable supporting a company that behaves this way. Isn't this considered fraud and deceptive marketing?