Local Guides World

Reviews — 8

Juliana Abi Aad
at 2023 Aug 27
Juliana Abi Aad
at 2023 Aug 27
I recently stayed at this hotel for a work trip and unfortunately, my experience was far from pleasant. The condition of the room left much to be desired, with old and dirty carpets and curtains. To make matters worse, there were small mosquitoes buzzing around the room. The toilet emitted a foul odor, likely exacerbated by the practice of using the same mop to clean it daily.

One major issue was the air conditioning system, which seemed to carry the scent of the kitchen into the room when turned on. However, the most frustrating aspect of my stay was the automatic music system in the corridors. Every night, without fail, loud pop music would start blaring around 3:00 am. When I approached the reception staff to request that the music be turned off, I was met with the disappointing response that they couldn't do anything about it as the system was new and they were testing it. Consequently, I endured five nights of being abruptly awoken by the intrusive music, which significantly impacted the quality of my sleep and overall experience.

Considering the state of the room, the mosquito issue, the unpleasant toilet smell, the kitchen odor from the AC, and the disruptive music system, I cannot recommend this hotel for a comfortable and peaceful stay, especially for those on business trips. It's unfortunate that these issues overshadowed what could have been a more positive experience.
Grace White
at 2023 Aug 22
Grace White
at 2023 Aug 22
Nice hotel. The hotel is located on a very busy road on the seventh circle in Amman. Rooms don't have good double glazing and so the traffic noice from outside is very loud especially at night. Still, good location and easy to walk to shops, restaurants and supermarket for emergencies.

Very friendly and helpful staff. They clean the room daily and replace towels even when we forgot to place the cleaning note at the door.

Rooms are ok. Bedding very comfortable and fluffy. They need to work on their bathrooms cleanliness especially the bathroom tub. Very good Wifi connection but you can not use whatsapp calls or video calls.

The air conditioners need real work. Not cool enough especially during the heat wave.

Breakfast buffet has a good variety includes a live cooking station. Very nice and clean pool but very small. Be aware the floor around it is very slippery. My son fell twice.

Overall good hotel for business or leisure. It is good for the price-quality perspective.
Cristian Nicoara
at 2023 Aug 08
Cristian Nicoara
at 2023 Aug 08
It is good for the price-quality perspective. Breakfast could be better, and more varied; lunch and dinner are good. Rooms are ok, despite having a single available wall plug. The front desk staff are great, always helpful and smiling.
Overall, it is worth it.
Jason Alexandro
at 2023 Jul 07
Jason Alexandro
at 2023 Jul 07
Worst hotel I have ever been to, where do I start

1)reception are all sarcastic and rude and don't offer any help or advise just there to grab money from you, also called me 930 pm while we were asleep to ask for some payment...

2)Bathrooms were so dirty and the cleaners keep using dirty mops that smell awful. Carpets all old and dusty.

3)we booked a room that was a non smoking room, but as soon as you turn the aircon on the cigarette smell seeps in and of feels like a smoking room at an airport.

4)general staff have no manners and are so rude and everyone just stares instead of being polite and professional like every other hotel.

Every night there is a wedding so you have drums and dancing all the way through the night place is a joke.

There is only one power point in room. You cant turn on the kettle without having to stop using something else.

And the pool was under construction nearly the entire trip. Not happy.

Breakfast is poor and always has the same breakfast so dull and boring.

Never again will I come back to Geneva. Also this hotel does not deserve 2 stars let alone 4.
Virdzini Jovanovski
at 2023 May 17
Virdzini Jovanovski
at 2023 May 17
Outstanding experience.
Everything was perfect in the hotel Geneva Amman.
The room was comfortable, clean i cozy.
The personal was kind.
The conference rooms were big and we'll equipped.
The whole food was delicious.
Lindsey Reece-Smith
at 2023 Apr 04
Lindsey Reece-Smith
at 2023 Apr 04
Geneva Hotel always feels dark. The restaurant buffet area is significantly smaller than it used to be, so less variety. There is a lot of work going on in the hotel and the noise is currently very bad. The rooms don't have good double glazing and so the traffic outside is very loud.

Good location and easy to walk to shops and restaurants
Elizabeth Mccall
at 2023 Mar 27
Elizabeth Mccall
at 2023 Mar 27
Room dusty cramped and tiered. Bathroom tatty. Constant noice from road all night. Air-con stunk, and not fit for purpose. Breakfast buffet good variety. No pool, looked like builders yard, no idea where photo’s of pool on site from. Hotel in mobile area of town, poor holiday location would not stay again or recommend. Our stay was booked through Mercury tours. Didn’t take photos. Lobby best part of hotel 😂
geoff owen
at 2023 Mar 19
geoff owen
at 2023 Mar 19
Our tour company booked this hotel as part of our Egypt/Jordan private tour. Located on a very busy road in Amman, our experience included room service which unfortunately made a member of our family vomit, a closed pool, and air conditioning not working in the hotel requiring guests to open their windows for ventilation and being subject to the traffic noise below all night.

The rooms are very plain and our bathroom was small and run down. A 4 star rating for the hotel is a very generous rating.