Local Guides World
Indoor playground with climbing, bouncing & other features plus a cafe & children's party hosting.
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Reviews — 8
Great first time visit today. Little boy absolutely loved it. Staff where fab also. Lovely secure place, we will be back for another visit
My 3 year old attended a party here this Afternoon, 1 member of staff (girl with blonde hair) was extremely rude to me, I ordered food, and after 30 mins of not receiving it I popped down stairs to check they hadn’t forgotten me.
They’re response was that it would be ready in 15/16 minutes, i cancelled it as there was only 30 minutes left of the party.
When I asked for a refund I was told that everyone ordered at the same time and it would be with me shortly, I asked her why she was being so rude and snappy to me, this carried on for a little while and again I asked why she was being rude?! And had no response, I asked for her name in which she responded I don’t have to give you my name.
I simply said ok no problem, as I walked away she was bad mouthing me to her colleague.
I have never complained in reviews but I felt I had to this time as the said person was very rude, sarcastic and seemed to have a chip on her shoulder, we won’t be attending again.
Shame as apart from your staff member, you have a lovely place for kids to play
They’re response was that it would be ready in 15/16 minutes, i cancelled it as there was only 30 minutes left of the party.
When I asked for a refund I was told that everyone ordered at the same time and it would be with me shortly, I asked her why she was being so rude and snappy to me, this carried on for a little while and again I asked why she was being rude?! And had no response, I asked for her name in which she responded I don’t have to give you my name.
I simply said ok no problem, as I walked away she was bad mouthing me to her colleague.
I have never complained in reviews but I felt I had to this time as the said person was very rude, sarcastic and seemed to have a chip on her shoulder, we won’t be attending again.
Shame as apart from your staff member, you have a lovely place for kids to play
Good place for kids and very well organised party
Was quiet when we came so that was good and kids loved it.
Can imagine it being carnage if its busy as its compact but still a great little place.
Can imagine it being carnage if its busy as its compact but still a great little place.
Just had our child's party here. The staff went over and above despite the heat. So well organised and smooth. I didn't have to worry about a single thing. It was all amazing. Even the poor mascot did amazingly in the heat but all the kids loved the minion. Would 100% recommend 👌
Lovely place, friendly staff, nice, and chill, love the fact they had sofas to relax on while the kids play, only very slight downside is not much of interest for adult meals
Thank you for an amazing birthday party for my daughters 5th birthday today, Eva the party host was fantastic with the children and aime and the rest of the staff were attentive to the needs when the guests were having the soft play. The games and dancing was the unique part of the party and have had lots of comments from my guests who didn’t even know the place was here. 100% recommend
