Shawarma Grill Xpress

Been coming here for a few years now, and I have to say this is the only shawarma place I come to now, amazing staff and even better food, I always get the mixed shawarma plate and its delicious and very filling highly recommend

This is our first time going to this place...we had take out...the food was great... But the young person serving was very rude. He should learn manners. I know customers are not always right, but there are better ways to speak to people. We like the food but it is a pitty that we would not go back in there since the gentleman made it very clear that he is not an employee, therefore, he must be the owner.

I have been visiting this place and ordering from this place for past 4 years, and the food has always been good and I believe this to be one of the best place for shawarma in the surrounding area. I really like the food and will give 5 star for it. I am writing this review because i wasn’t happy with the service.

Today I went and got a beef and chicken plate from here, the guy who greeted me was very rude. I asked him why he charged me $17 and change to which he replied “this is canada we have to pay taxes” it was my bad that I dint calculate taxes into account and then he asked me if I have been here before to which I said yes, and then he asked me what I would like to have and i was curious and asked him what was there in the container (which rice and other things) to which he replied “ you have been here before you said” ( of course I have but dont work there and this is not the way to demean a client) and then he asked me what side I would like to which I said veggies with Hummus , I believe he didn’t hear me saying hummus and started packing , when i asked him if he put hummus in the container he said” i asked you , you didnt say anything and now i have packed it quite annoying right to open n put again” ( I believe restaurants prime focus is customer service and thats why people visit them, i found this to be rude) , then he asked me —-which pop I would like and as I was thinking he said -“ sorry you dont get a pop as you ordered mix platter “ - i found this whole experience very berating and the guy to be very rude.

Again the FOOD IS GOOD and i have been ordering from this place for years but today it was a bad experience.

He maybe having a bad day but thats no way to talk to a client.

One of the best places to go and grab something delicious to eat! Great service with great food! Have been a customer to this place for 2 years now and would love to recommend to all.

Ordered the falafel wrap and chicken shawarma, both were great! Fresh ingredients, large portions, and inexpensive. The falafel itself had a lot flavour, which is not always the case with some restaurants.

We are from out of town and we came to this restaurant hoping for authentic shawarma! We were very pleased! For the money, you get a good sized portion and has a ton of flavor. They give you a healthy amount of sauce and the meat was tender. Great service as well! Highly recommend!

Rice wasn’t cooked at all, checked old and had weird spice, not at all juicy or soft. The grilled veggies were two pieces of bell peppers and zucchini. No taste at all. Very poor quality. Came with pieces of pita bread. Won’t be ordering again.