Hotel Copenhagen

The hotel accepted my booking, reference 100573, at 9PM just after I arrived at the airport with my partner and two babies. We travelled by bus to the hotel, and managed to get there just over 10:30PM. We called the number at the door to have it open, and the lady at the phone said: 'Oh I don't know why they let you book a room that late, I am sorry you can not check-in because there is no one there, we will have to reimburse you'. And that was it.
Next day I called to check on the reimbursement that never happened, other lady said: 'The office ppl that do that are not here today, will process it tomorrow and I will leave a note to them. Anyway, they should have done something for you at then, someone should have come downstairs.'
Me and my family felt deeply disrespected for having to go there by foot with all luggages during the night with two babies crying, while they just said 'sorry, can't have you even though we accepted your payment'. UNACCEPTABLE. And they are still HOLDING MY MONEY, and did not even offered anything for the incovenience more than 'aahh, sorry'!!!!

Room smelt a little "fusty" when we arrived we opened the windows and this improved. A few of us woke up with bites in the morning. But the location and cost was brilliant, shared bathroom and toilet, which we both kept clean

Clean fresh new linen and towels in room. Comfortable bunk beds.
Adequate showers and toilets all to a reasonably clean standard.
Could do with having a person on reception full time but the phone number and pleasant gentleman on phone giving codes for doors is satisfactory too.
I was nervous having read some reviews but there's nothing to worry about here.
Quiet street and cosy room. Two shower rooms and two toilets per floor.

Hotel on a great location. Great for just a sleepover. It is okay for the price. However, I would not call it a great value.

Pretty barebones in amenities, but great location near a metro station, Tivoli, and Glyptoteket. My room had 2 bunk beds for a total of 4 beds. Pretty cramped, two people need to squeeze by each other to move past the beds. Sink in the room, but bathroom and shower are shared. No fridge or AC (we visited in summer, you probably don't need these in winter). Overall, don't expect much more than a place to sleep and wash up. If you're spending most of your time out and about like we did, it gets the job done.

The positive
Friendly staff

The negative
The first thing u smell when u get to the staircase is a weird smell of old sweat.
Small rooms
Bad cleanliness in the rooms and also in the bathroom and shower room.

NOT worth the stay!

Decent hotel. Serves as a good sleeping spot while visiting Copenhagen. It is only 5 minutes walk from the metro, which is very convenient. There are not alot of frills here however. It is basic. A room with a sink and space to keep your luggage and a small table and chairs. It does suffice for the real traveler, as it's a place to sleep after a long day of sightseeing. The bathrooms are shared. There are 2 showers and 2 toilets per floor. I usually don't have issue using either when I need to, as there are only about 5 or 6 rooms per floor.
The front desk keeps sort of weird hours, and while they aren't at the desk, the front door and whole lobby are closed off. There is a door out back , with key card access so you can get to and from you room. I would reccomend staying here if you are just a simple traveler looking for no frills and just a place to lay your head at night.

The hotel rooms are small, common bathrooms were not much clean. Reception is not available beyond 5pm. We have to call them multiple times and then they remotely gave access to the building. Heater was not working welcoming us to a freeking chilled rooms. and after complaining they provided a portable heater. I don't feel it's a 2 star hotel. Doors are not smooth to close.