Passage Boutique Hotel

We had a good stay and staff was very attentive. Excellent location and kids will love the duplex family room. Just keep in mind the floor area is a bit smaller than it appears in the photos, but it's adequate if you plan on spending most of your time out of the hotel exploring. They will get 5 stars if they fix bathroom ventilation.

Fair advise to not stay in the rooms located on the ground floor.
Location is nearby Nizami street, 5 minutes walk.
Breakfast is below average.
Don't expect good level of customer service.

Ideally located, safe place for families and solo travelers.
Had good breakfast options and is located at walking distance to major Baku attractions.

Average hotel ... offers some nice antique rooms ( even though they look better in photos than in reality ) ..
service is average...most people are not smiling ...and some do ...
I ended up moving to another hotel during my trip ...with better service and facilities ...

location is good though

The hotel is in a great location, as Fountain Square is within easy walking distance of the hotel. The hotel was clean and the staff was very helpful but when we wanted to check out, the receptionist tried to lay the blame at out door for the blood stain to fine us 100 manats that we had seen on the bed sheet on the first day as soon as we entered the room and they had changed it that day. That was the only unpleasant experience that we had in this hotel.

Smell from toilets. 3rd quality service, we ask a cattle for boiling baby's milk water and check the pic what they send very dirty cattle, cleanliness zero, not Hygiene I feel itchy when sleeping on their dirty mattress, zero comfortability
Nice and friendly staff but ask them to change the cattle no one sent so zero customer caring, Location was better..
Morning 4:40am electricity closed and ac was not working Phone not working.

Walla very disappointing and irritating 100% not recommended 😑 they broke our branded 🧳 too....

Overall its a good hotel specially the location. The ambiance is very nice and different. Rooms were small but i didn't mind it being alone.