Top Computer stores in Worcester, United Kingdom

Bought an LG TV for a total of £2800. I was advised that I would also receive £150 worth of vouchers as there was a promotion. I would receive then online. Several weeks have passed and I’m still waiting for the vouchers. I also visited the store and was told I would receive them by the end of the week. Still no sign.
I called Currys advisors. They were as much use as a chocolate teapot. Passed from pillar to post. They were inept and clueless. Extremely poor after sales service. Avoid!!!!!!

Bought a laptop but it stopped connecting to the Internet less than 4 weeks after purchase tried online help who advised taking it to store for repair, the store staff initially tried to get us to send it off for repair but we refused and asked for a replacement, eventually they agreed to try a factory reset which seemed to have worked, they did the repair but with little enthusiasm. Still better service than an online purchase but not much without us standing our ground

For an electronics “Hub” their payment system seems archaic and slow. I have visited it on many occasions and there always seems to be a lack of staff available too just to ask a few questions. My guess is that within a few years this once high street chain will no longer be around…oh yes, and why is printer ink so expensive, it’s almost worth throwing your old printer away and buy a new printer with the ink in it. One good aspect is that you can take your old tech stuff there to be recycled.

To cut a long story short- I wanted an American fridge freezer, but wanted to ensure that I could have my larder fridge AND freezer taken away for recycling at the same time as the delivery. I used the webchat to ask if this was able to happen. They said 'yes, absolutely- Just add it twice to the collection option when ordering...I couldn't find this option, so rang the live chat to confirm how I do this, who cut me off whilst 'going to ask their supervisor for advice'. Back I go to webchat, who again reiterated that I could have both items collected, but would have to call customer services (which I had tried a number of times and got nowhere, but was told that it was the wrong number that I was using anyway, even though it is the one found all over the internet)... so I called the number that he suggested, who then told me that I couldn't have x2 collections on an order for x1 large item and that I'd need to either buy another large appliance...or BRING MY ITEM TO THE STORE MYSELF for them to recycle!
I decided to rock up to the store (empty handed! LOL) and speak to someone face to face, who could give me a straight forward, accurate answer for my situation.
Jacob was brilliant! He was sympathetic, understanding and helped to resolve the situation for me.
I'm now just waiting for it to be delivered/items collected for recycling!

The take away from this is:
-ALWAYS SAVE THE TRANSCRIPT(S)!
-Ordering in store provides a better customer experience
-No, they do not take away additional items as a rule, so their web advisors need more training!

Nothing you want is ever in stock if you just turn up, and when they did have something they couldn't find it in the warehouse and told me it was probably stolen. Same old story, being told by the staff you can order it online instead. You do realise that if everybody does this then they won't have a physical shop leading to your jobs being redundant! Staff very polite, but I get the impression that they don't have any knowledge on the products they are selling, questions about Dolby vision, HDR etc created some confused responses.

Absolutely horrific service or lack of I should say. I went to buy a new laptop and hoover this evening only to have all 5 staff members completely ignore me. No acknowledgement from anyone at all. All I could hear was the manager barking at staff 'I need someone on washing machines, I need someone on TVs" disgusting to hear the staff being spoken to like this. I walked out in the end and went to Kidderminster hoping for better but it was just as bad. AVOID BOTH

Good afternoon, wanted to reach out to you and complaint about your service. We ordered in store a phone Galaxy S23 a month ago, when you had a Black Friday and still have nothing. Neither phone nor refund. That was supposed to be a gift for our son for Christmas and now not a single person contacted us and has given us an update. The store claims it was lost in transit. If we can’t have the phone, then PLEASE simply refund us!

Just got a gift for my wife. The product was marked up for more than it should have been. The guy then told me he could do me a deal with extras and product protection for an extra £2.50. Great i thought! Got home and checked my reciept to find i could have just bought what i wanted and saved £20.00 .i didnt even get all the extras that are on the receipt!!

Very rude staff that check your item break it then blame you. Hopefully the shop will close

Hi! To the young man that was so helpful and kind, while I chose a great 5G phone, cheaper than anywhere else! I have never bought a refurbished phone at all before, but have always bought new. This time, I made an exception! The HONOR X8 5G is Excellent! Cheers buddy, you will go a long way in retail. Will see you all again very soon. This is why. I'm a Hammer Horror Film fan, but I want the ultimate. THE Hammer Ultimate Collection. Have a go for me, as I will be in Worcester on 8 December. Cheers once again bud and thank you! Because of my Visual impairment, he helped big time. That's why he excelled. FROM Nigel in Stourport. Cheers All of you

Atrocious customer service from the Sunday staff, will never use this particular branch again. The guy in front of me was also complaining about the lack of staff and poor service.

Took a few things into sell, staff were very friendly and knowledgeable. In and out very quickly with a bargain in my bag! Happi Dayz! 😂

Rip-off if it wasn't for my friend I would have walked out and gone to a car boot sale to sell the items instead but she just wanted them got rid of

Amazing customer service and had a new Wii shelf on there. Amazing work

Lovely staff, so friendly and helpful. Highly recommended. 🙂💕✨

Went here a few months ago to buy a spider man 2 dvd went into the queue and was waiting around half an hour, there were two women behind the counter one was on a computer and the other one was stressing over something random, I asked when we would get served and they started shouting their mouths off, I put my dvd down and went elsewhere found a lovely charity shop which coincidentally had both spider man 2 and 3 in for 20p each would not recommend this particular cex rude staff and long queues