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Top Cell phone stores in Kleve, Germany
Top Rated Cell phone stores in Kleve
Top Reviewed Cell phone stores in Kleve
Reviews
Haben für meinen Sohn ein Handy gekauft.Sehr nette , kompetente und freundliche Beratung.Ich bin selber auch Kundin und bin auch immer sehr zufrieden.
Hervorragende Beratung vor Ort und umfangreiche Hilfe bei Problemen. Die Filiale kann ich nur weiterempfehlen.
Mir wurde schnell geholfen. Mitarbeiter war sehr freundlich.
Bin schon lange Kunde und voll zufrieden ein sehr nettes und tolles Team
Vielen Dank an freenet Shop kleve 😀
Vielen Dank an freenet Shop kleve 😀
As a coustomer of o2 i came here for help with my internet connection and first guy working there ask me to come monday, and then he told me he cannot help me, couse i need to go to goch
Sehr freundlich und zuvorkommend. Immer wieder gerne. Die Jungs machen einen tollen Job!
Top shop
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Ich kann gar nicht genug betonen, wie beeindruckt ich von diesem Shop bin! Der Service ist einfach hervorragend. Das Personal ist äußerst freundlich und zuvorkommend. Sie sind immer bereit, Fragen zu beantworten und geben sogar hilfreiche Tipps.
Auch konnte ein Super Vertrag verhandelt werden für mich und meine Freundin. Perfekt auf uns angepasst! Würde diesen Laden immer wieder empfehlen!!
Auch konnte ein Super Vertrag verhandelt werden für mich und meine Freundin. Perfekt auf uns angepasst! Würde diesen Laden immer wieder empfehlen!!
Ich kann gar nicht genug Gutes über die Mitarbeiter sagen! Der Service war herausragend und das Team war äußerst professionell und freundlich. Meine Erwartungen wurden übertroffen und ich bin sehr zufrieden mit dem Ergebnis. Das Unternehmen insbesondere die Mitarbeiter kann ich uneingeschränkt weiterempfehlen und werde auf jeden Fall wiederkommen. Vielen Dank für die großartige Erfahrung.
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Top Shopleiter
I have great experiences at O2 KLEVE the environment was wonderful and friendly.
I would recommend everyone to visit here and get experience from O2
I would recommend everyone to visit here and get experience from O2
Very good
Pro's:
* Clean orderly shop
* Quick service, despite having to order parts initial repair was completed in 3 days
* Fair price
* Friendly staff
So why not 5*?
Issue: phone not chargin / turning on / wobbly contact.
2 identical phones in the household so easy to compare.
While picking up the phone for the 2nd time, the owner implied we broke the charging connector again by unplugging the cable correctly causing him to do the same work twice.
This was not the case we had not been able to use the phone at all after the initial repair and the contact felt loose on the very 1st plug-in attempt at home. While the other identical phone as well as our other phones using USB-C all worked fine using the same cables.
The way this was communicated while handing us the phone back left a bad taste and will be the reason for us not to use this store again.
It would however be unfair to give a low rating for this as the issue was in fact solved in the end.
*******
Picking up the 1st time, I assumed everything was OK when the show owner pressed a button a the screen lit up.
While on my way I noticed the phone wouldn't turn on properly and the screen kept going dark. It quickly went from 1% to 0% charge.
This is my own responsibility, as I was in a hurry I did not take the time to fully verify before leaving the store.
At home, I put the phone flat on the table and inserted the cable, the contact did not feel right it still seemed loose/wobbly like it did before the repair but at least the phone seemed to be charging now.
6 Hours later the phone had 4% charge.
The next day I was unable to turn the phone on properly it kept going off.
When I returned to the shop, the owner graciously agreed to have another look at it.
When I picked up the phone several days later the issue was indeed now fixed and the contact no longer felt loose when plugging in a cable.
* Clean orderly shop
* Quick service, despite having to order parts initial repair was completed in 3 days
* Fair price
* Friendly staff
So why not 5*?
Issue: phone not chargin / turning on / wobbly contact.
2 identical phones in the household so easy to compare.
While picking up the phone for the 2nd time, the owner implied we broke the charging connector again by unplugging the cable correctly causing him to do the same work twice.
This was not the case we had not been able to use the phone at all after the initial repair and the contact felt loose on the very 1st plug-in attempt at home. While the other identical phone as well as our other phones using USB-C all worked fine using the same cables.
The way this was communicated while handing us the phone back left a bad taste and will be the reason for us not to use this store again.
It would however be unfair to give a low rating for this as the issue was in fact solved in the end.
*******
Picking up the 1st time, I assumed everything was OK when the show owner pressed a button a the screen lit up.
While on my way I noticed the phone wouldn't turn on properly and the screen kept going dark. It quickly went from 1% to 0% charge.
This is my own responsibility, as I was in a hurry I did not take the time to fully verify before leaving the store.
At home, I put the phone flat on the table and inserted the cable, the contact did not feel right it still seemed loose/wobbly like it did before the repair but at least the phone seemed to be charging now.
6 Hours later the phone had 4% charge.
The next day I was unable to turn the phone on properly it kept going off.
When I returned to the shop, the owner graciously agreed to have another look at it.
When I picked up the phone several days later the issue was indeed now fixed and the contact no longer felt loose when plugging in a cable.
This is the best phone repair shop in whole Kleve. My phone display broke and I got it replaced at the store. However due to manufacture fault it stopped working after one day. I went to the store and told what happened and the owner had no spare screens to fix it on a Friday. However he went out of his way to fix it with a semi cracked display till he gets the spare display on Monday so that I can at least take a call or reply to a message. Once the weekend was over I got my screen replaced and after three weeks of testing no issue has occurred yet. Fully satisfied with the customer service! Highly recommended‼️
They provide best service in town as per my feelings and i got discount by showing my student id.
They helped me fix my iphone screen..they were so helpful..you should definitely check them out..Good service..also they can speak in english,german and dutch
Amazing customer service and I will definitely be going back for all of my repair needs in the future!
Very very fast & good service! Friendly staff as well, I’m more than happy :)
They were really nice and have a good service. Recommended!
I normally applied internet online directly and it always went fine. This time I decided to do it at the O2 shop hopefully that it would be easier and quicker but it was a total mess...Staff is friendly but that's all
- put my info wrong: found it at home and went there again and he said he can change it easily and quickly, but never happened
- I asked for a contract that can be cancelled monthly. He told me there is no monthly-cancelled contract, but I found it online afterwards
- asked us to choose the appointment date, but got confirmation letter of a later date that was impossible for us to be at home.
- told us that the technician will call and we can change the appointment with him; it never happened
- told us that we will get a mail 4 days before the appointment and we can change the date then; was wrong
Lesson learned: just get internet online yourself; Google is a much better helper than the well-trained staffs at the shop
- put my info wrong: found it at home and went there again and he said he can change it easily and quickly, but never happened
- I asked for a contract that can be cancelled monthly. He told me there is no monthly-cancelled contract, but I found it online afterwards
- asked us to choose the appointment date, but got confirmation letter of a later date that was impossible for us to be at home.
- told us that the technician will call and we can change the appointment with him; it never happened
- told us that we will get a mail 4 days before the appointment and we can change the date then; was wrong
Lesson learned: just get internet online yourself; Google is a much better helper than the well-trained staffs at the shop
Hello, I was repairing my phone in July and now my phone doesnt work because of nothing. The new master who opened the phone said that 2 screws and a plate are missing. Also one of the screws is thread destroyed. I strongly advise NO ONE come to this shop and repair anything - you will pay more afterwards.
Highly recommended!!
He help fixed 2 broken of mine already. The first phone i was trying to fixed to 3 different phone services but they can't fixed it. Finally this store could fixed it.
He help fixed 2 broken of mine already. The first phone i was trying to fixed to 3 different phone services but they can't fixed it. Finally this store could fixed it.