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Top Cable companys in Zürich, Switzerland
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Reviews
We went to the shop to cancel the contract because we are leaving the country. They nicely told us we just had to bring there the router before leaving and there was no problem with the contract cancellation, we only had to bring on site the Abmeldbeastätigung. Turns out the info were wrong , we had to do everything online and give a two months notice. Now he have to pay 250 chf for nothing
The quality of service is exceptional.
Very helpful emplyees! Have resolved an issue I was struggling with for long weeks. I highly recommend this Sunrise shop:)
Amazing people and service! Very friendly environment
Completely unacceptable service. They took my router, and did not notify me that they didn't cancel the contract. I ended up having to pay for 4 additional months. Stay away, and go with Salt instead.
Fast in serving and very supportive for my needs.
Bad service!! Stuff is not competent enough and everyone says something different. We had to overpay due to the fact that the employees did not close the payment, disappointed!
The store is as good as it gets, but the staff didn’t know what they were selling, sold me an incorrect product and their mistake costed me time and money.
Products might be good, but the staff isn’t.
Products might be good, but the staff isn’t.
Very kind personal
We have been waiting for our modem for two weeks now and it’s still hasn’t arrived even though our subscription has already started. The staff manning the customer service helpline are completely useless.
I’ve been assisted by Gabriela who really went the extra mile to make sure that my inquiries we’re addressed adequately and I’ve been so satisfied with her service that I’ve had to recommend my friends and family to this particular Sunrise shop due to people like her. Customer service is really important to me and it’s one thing that really makes me come back again and again. Happy & totally recommend!
gut
Me and my friend went there just to see the new samsung with no intention to buying it and they didn't have a problem with it. They asked if they could help with anything.
Watch out for the moody/busy staff. If you're new in Switzerland and qualify to get a phone plan/contract, they might tell you otherwise out of the blue just to get rid of you in order to cope with their workload. If you're not completely sure they're telling the truth, ask for the manager and insist.
Really cooperative people to get you connected to the world. Always gives you the best advice in your favour. Highly recommended place.
Very bad service