Top Medical diagnostic imaging centers in Ann Arbor, United States

I don't know how this place could have good reviews, this is by far the most unprofessional urgent care I've ever been to, I'm sure they'll reply to this with some comment but this is what I experienced going here, I came in for a drug test and my first introduction to this place was the door was just locked at 3:30pm with patients inside looking at me. The door said "door is not locked it just pulls hard", it was locked.... Next thing was the were medical assistants sleeping at the main desk in the back, three of them to be exact. I don't want to be that guy but come on, at least hide in a different room or something. The best part of my visit is my driver's license was lost, I didn't notice when I left but I got home and realized I never got my license back. I called the place and they told me they handed me my license before I took my test, this didn't happen, it couldn't have happened because I checked everywhere and couldn't find it. They told me on the phone and said I put my license in my wallet and then took my drug test, yet I have no license, like I just don't understand. To their credit they said they looked for it and I could come look for it if I wanted but the cost of me driving out would have been more than just replacing my license. So yeah, great times for an annual drug test, I'll never come back, doubt this place will even be around in a year or two with how unprofessional this place is, if you're going here for actual treatment, I don't even know what to say, there are a million better options in the area, avoid it.

Scheduling with Solv/Prognify is always easy especially once you’ve done it once. I had no co pay with BCBS complete. The front receptionist was friendly and quick to address me when I was at the counter! The medical assistant with red and black knotless braids was kind, gentle and did fantastic asking questions and answering any I had. The NP with brown hair and freckles was equally as kind and gentle. I felt like all my concerns were addressed and they really did stay with me until I was fully satisfied. They also cleaned my ear which I know wasn’t pleasant so I’m very grateful. I’d recommend this location a million times but I’d hate to see it busy🤪 I’d like to keep it as my special urgent care gem that actually has quality staff and care. However, I’m hoping any extra business provided will go into the staff pockets more importantly. Thank you Prognify staff on Washtenaw!

I came here a month ago for a COVID PCR test. At the time, there was confusion between staff on how to bill this appointment, but I assumed they figured it out. I just received my bill and it was for $300...
I've been calling for the last 3 days with no response. Half the time I call, no one even answers the phone. I've left three voicemails with the billing person now and haven't been called back. I've left voicemail on the main number as well and no help...
I'm beginning to wonder if this is even a legitimate business at this point. Why can't I reach someone to ask my questions to and why doesn't anyone call back?
I'm so frustrated now, hence the poor review.

First time I went to this location was roughly two and a half years ago to get tested for COVID, and I was in and out within five, MAYBE ten minutes, at most. My second time at this location was yesterday due to feeling lightheaded and dizzy for a full day and not knowing what was causing it. Every single person I interacted with was PHENOMENAL. Everyone was so kind, and the whole experience made me feel at ease in what may have otherwise been a stressful / anxiety-filled visit. And again, I was practically in and out of there, I didn't have to wait to be seen, and whenever someone stepped out of the room, I didn't have to wait long for them to return. I cannot recommend this place enough

Would not recommend. Came in with a few symptoms. Doctor had my paper printed out before seeing me. Told me to take Zolfran for vomiting. No tests done at all.

I asked to cancel it or if I could dispute today’s visit. They canceled it. 1 star for the cancel.

Super easy process to check in. No waiting as a walk-in and the staff was friendly and helpful. The nurse practitioner who saw me was thorough in diagnosing me and ordered the prescriptions to the drug store I chose quickly. Then she explained each medication in an easy-to-understand way .

Easy appointment booking. However I waited over 30 minutes to get called to the back. I had expressed concern over having a headache for 5 days, sore throat and leg muscle aches. Had tested negative for Covid the prior day. NP elected not to test me again and said it sounded like sinus issues. I tested positive for Covid the next day 😢

AMAZING STAFF/ SPEEDY SERVICE.
Clean space, and inviting atmosphere of loving kind smart women. Great Experience from the moment walking in, to being called back by the same doctor to hear my results.

I found this place online and had a million questions about getting same day testing.
But I felt instantly welcomed and relieved when Angelina greeted me checked me in super fast at the desk with a smile , and had Dr. Dianne come to answer my questions directly before even being seen, to make sure I was informed. Nurse Ayesha was also very kind and comforting, She had a can-do attitude which she certainly needed to find and catch my veins. And Last but not least Dr. Dianne & Dr. Alexis were so helpful and gentle with my pap. Dr.Dianne actually educated me about my concerns , in a way that left me assured. Great Bed Side manners. God Bless.<3