Top Mental health clinics in Tucson, United States
Top Rated Mental health clinics in Tucson
Top Reviewed Mental health clinics in Tucson
Tucson Behavioral Health Services
Behavioral Health Pavilion
Palo Verde Behavioral Health
Sonora Behavioral Health Hospital
Resilient Health
Reviews
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My 11 year old daughter was admitted and the facility withheld the medication that essentially keeps her alive for the 2 days she was there despite it being clearly listed on all intake documents that she required it. I had to beg and plead for them to transfer her to banner to get her medically stabilized. Upon arrival at banner her cortisol levels were so low they were undetectable. It could have been a fatal experience had I waited until the next day to demand they transferred her. All the staff clearly showed their lack of care for the situation with their poor attitudes and actions.
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Hello my name is lupita,I’m here to give my comments about this behavior health center. Receptionist was very rude on the phone. My mother was placed there for like about six days. They went through her purse, took out her items and didn’t give them back. She went back to the place and on camera. She told Receptionist that they didn’t give her back her wallet They proceeded to tell her that she did have it and sent her on her way, not knowing the way her conditions are they put her in an Uber and when she went home she gave me a call and let me know everything about this place people there are Thieves, they do not help. They don’t have proper communication 10. People go through your stuff a who knows u took it . I don’t recommend Anybody to this behavior health center!
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Apparently, you can’t give zero stars. This kind of long but if you’re naive about these hospitals, like I was, it may be worth a read.
I took my girlfriend to Palo Verde hospital to see if admission would be appropriate for her. She came voluntarily and she wasn’t acting out in any way. I filled out a questionnaire for her similar to the ones we all get at various medical appointments. Big mistake! They called her name and she went with the assessment person. Sometime later the assessor came out and said she wasn’t sure but she thought my girlfriend would be admitted. She invited me to come with her because my girlfriend was asking for me. GF told me she changed her mind and she wants to leave. I wasn’t sure about the vibe of the place either. I told the assessor that we weren’t going to wait for the decision on GF’s admission, and that we were leaving. The assessor said we had to wait until she spoke to the doctor. GF and I looked at each like WTH is this? We were behind locked doors at this point, and I was really naive about psychiatric hospitals, or at least this one. Of course, the assessor returned to report that the doctor determined my GF must stay at the facility. We couldn’t believe it! Naturally the doctor refused to come and discuss his decision with us. I protested to assessor that GF came voluntarily and changed her mind before being admitted. I was calm, but firmly stated that we are leaving. Assessor referred to questionnaire that I filled out. I didn’t take it seriously and must have marked some buzzwords like Suicide and Drug use. I informed assessor that I filled out the form so it’s probably not valid and I pointed that GF was in no way in crisis. The assessor then became rattled and she threatened to petition GF (which they did!), and she threatened to also petition me! Unbelievably unprofessional!
So, you’re locked inside, and then locked outside. There was nothing I could do. About a week later an administrator type called asking if I could pick up GF. She was very nice and professional. When I related the story to her she was quite surprised and she clearly didn’t want to believe it. I decided not to push it and just get my girlfriend out of there.
When I picked her up she was like a Zombie. She went in for very high anxiety and panic attacks. They gave Haldol when Ativan would have worked very well. Those antipsychotic medications are horrible and evil and haven’t changed much in 70 years. Psychiatry is an abject failure. I will not take anyone to one of these hospitals ever again. Be very careful when you go behind a locked door and what you at these places, especially at Palo Verde.
I took my girlfriend to Palo Verde hospital to see if admission would be appropriate for her. She came voluntarily and she wasn’t acting out in any way. I filled out a questionnaire for her similar to the ones we all get at various medical appointments. Big mistake! They called her name and she went with the assessment person. Sometime later the assessor came out and said she wasn’t sure but she thought my girlfriend would be admitted. She invited me to come with her because my girlfriend was asking for me. GF told me she changed her mind and she wants to leave. I wasn’t sure about the vibe of the place either. I told the assessor that we weren’t going to wait for the decision on GF’s admission, and that we were leaving. The assessor said we had to wait until she spoke to the doctor. GF and I looked at each like WTH is this? We were behind locked doors at this point, and I was really naive about psychiatric hospitals, or at least this one. Of course, the assessor returned to report that the doctor determined my GF must stay at the facility. We couldn’t believe it! Naturally the doctor refused to come and discuss his decision with us. I protested to assessor that GF came voluntarily and changed her mind before being admitted. I was calm, but firmly stated that we are leaving. Assessor referred to questionnaire that I filled out. I didn’t take it seriously and must have marked some buzzwords like Suicide and Drug use. I informed assessor that I filled out the form so it’s probably not valid and I pointed that GF was in no way in crisis. The assessor then became rattled and she threatened to petition GF (which they did!), and she threatened to also petition me! Unbelievably unprofessional!
So, you’re locked inside, and then locked outside. There was nothing I could do. About a week later an administrator type called asking if I could pick up GF. She was very nice and professional. When I related the story to her she was quite surprised and she clearly didn’t want to believe it. I decided not to push it and just get my girlfriend out of there.
When I picked her up she was like a Zombie. She went in for very high anxiety and panic attacks. They gave Haldol when Ativan would have worked very well. Those antipsychotic medications are horrible and evil and haven’t changed much in 70 years. Psychiatry is an abject failure. I will not take anyone to one of these hospitals ever again. Be very careful when you go behind a locked door and what you at these places, especially at Palo Verde.
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Thank you Sonora for helping me not go back to mental hospitals because you made my experience so terrible:) I wasn't even admitted fully but the intake and evaluation was enough to know that you shouldn't come to this place or recommend it to someone. Some staff became hostile very quickly and easily, if you weren't anxious or depressed coming in you would be coming out, it took more than 3 hours to even be seen and I was falsely admitted even though I wasn't seen or evaluated, wasn't at risk, I didn't want to go and my mom didn't want me to either and they threatened DCS if we left even though we just wanted to go somewhere else for evaluation. Not to mention it being unsanitary, they literally didn't let us leave in general and because they had our belongings and said something about it being against the law even though IT IS NOT. They just spew random stuff to keep you there unwillingly. The only thing you get out of here is a panic attack and what they take is your time, money, and dignity. I'd give it negative stars if I could.
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I love being part of the studio. The mediums include Watercolor, Acrylic, Pastels, Pottery, Jewelry Making, Mosaics, and more. The atmosphere is relaxing, the staff is very in tune with the therapy needed for each individual. Here are some of my creations.
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I know someone who was here over the past week. I called when she was first being admitted and the receptionist said she would take down my name and number and give it to my friend if she was there because I needed a code to speak with her directly and I didn't have it. Understandable as I know they can not confirm nor deny if someone is there. However, I called every single day multiple times a day for 5 days and the phone has not once been picked up since then. Maybe there is no receptionist on the weekend- but literally no one picked up the phone for 5 straight days which I find to be completely unacceptable and unprofessional.
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Had the most traumatic experience of my life while hospitalized here. I have never written a review but truly feel that I have to warn people. Aside from all the abuse experienced here, they never gave me any of my personal clothes, even once discharged. Had to come back to the hospital to pick up my stuff, half of which had been stolen and they can’t account for. All of the staff except for one person was abusive in their power and demeaning and disrespectful to all patients. Dr. Garcia was over medicating me to the point of sedation and despite severe side affects of those medication I was threatened with court ordered treatment rather than a change in medication that didn’t make me sick. Not to mention I only ever saw him while being held down in my bed by hospital staff and was never given the opportunity to meet with him. 2 min visits with a counselor that only asks if you want to harm others and then kicks you out. My medical records were shared with family members and people who I had not consented or given a release of information for. I have night terrors I am still in this place and I hope no one’s loved ones ever have go through what I did while I was there. Haven’t slept soundly since I left months ago.
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Would give 0 stars if possible. I stayed there for a week in late November, early December for 8 days in the juvenile unit. They wouldn't give me a brush or a comb because they didn't have any. My parents had to drive 5 hours from where we live all the way to Tucson just to get me a brush. The girl I was rooming with stole my socks, they did nothing about it. They missed taking my blood multiple times, causing unnecessary pain and distress. I had low blood pressure problems, they didn't believe me and told me I was probably just moving too fast and that I needed to slow down. On top of this abhorrent treatment, when my parents came to check me out, they were left alone at the front desk, with the window wide open and all of the keys and files left out right there, which is a major HIPPA violation. Don't send your kids here ever, you'd be better off just taking care of them yourself.
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DONT GO HERE! My sister came out and told us about the nightmare of a time she had, they medicated her and she had a allergic reaction and proceeded to tell her she was being dramatic when she was screaming and crying that she couldn’t breathe…she could’ve died and staff told all the kids not to comfort her when she told us that she needed to be comforted. Also the staff can’t handle the job of working here because they get mad and hit the children and throw things when they are “bad”aka crying because they miss their parents so they’ll give them shots to shut up. If you call them to ask about your kid they get snappy and short and hang up, red flag. They watch them while they make calls home to make sure the kids aren’t telling in them, another reason why my sister was to scared to tell how she was being treated. For a place to help your mental health, this is NOT it they need new jobs or something because that’s ridiculous and VERY unprofessional. 0 stars feels more appropriate:)
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I was petitioned to come here because I was having suicidal thoughts. I was in West unit. It was rough and scary being there but Terry the nurse made me feel loved and valued. I will always appreciate her! I’m happy to be home and back at work.
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Absolutely the best service for behavioral health and services there is people have these weird expectations when it comes to hospital but understand something we're all in the same boat trying to improve our health. It's unfortunate that I had to give 4 rating because and the doctors kept this discreet thank God and majority staff had my back but there was a staff member who touched me inappropriately this last stay which causes. Me to hands on leave on bed to get me up by name chase I leave the community to judge that but needed to put that it was delt with by doctor fast tho again I remind ppl were human 👍🧐and all want to progress our future God bless everyone including here and the people who were patient out ball park patience .🙌🙌🫠
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Communication is a huge problem here, no one calls you to let you know what's going on. The Dr's are very brief with patients and the nurses are so rushed because of the patient demand that they can't properly do their job either. The floor staff are mostly young adults that are very disrespectful and don't really care about anyone or anything. The facility itself needs a severe deep cleaning, during the visit with my son the smell in the cafeteria was horrendous and the walls, floors and furniture were filthy. I understand that there are alot of moving parts to a facility like this and alot of precaution has to be taken due to its nature of patients but this is unacceptable in my mind. I do feel like they did help my son with some of his issues but I do not think I will bring him back here again.
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While being treated at your facility, I received nothing but “above & beyond” service from the nursing staff, behavioral techs in the Saguero and Ocotillo clinics. They exhibited professional service and expressed real care to me personally. They should be praised for their conduct!
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My first time at a facility like this. The two I was in after this were not nearly as beneficial. Hospitalized first part of 2023. I'll list what I remember was good. The beds were terrific, the art classes engaging, they played music I enjoyed; even in the common area and not just during outside breaks. I loved the staff, but was told by another patient they weren't good. I did have a confusing interaction with one nurse as I wasn't sure of their position but it turned out ok in the end. I made good friends there! Lots of connection. Cody, one of the techs I especially loved. Showers were good. Gave one free cigarette for outside breaks. I was a previous smoker and indulged their offer. Enjoyed the outside breaks immensely. A lot of fond memories of the facility and fellow patients I met. There wasn't anything I could view as negative, unlike the next two I was in. Five star psych hospital was my experience!!!
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not even a 1 star. i was shushed by multiple nurses as well as laughed at. There were many bullies in my ward and they never moved the bully/aggressor. They had lost ALL of my $75 worth of toiletries and Had no track of anything they were doing. Said if i didn’t discharge the day of i would have the cops called on me, yet i was telling them i was suicidal. Absolute worst treatment center in Tucson Cant get much Worse than this.
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I went to take my daughter some clothes since she went there with absolutely nothing. I took in 2 non-underwire bras and was told instantly they wouldn't do because they have straps. Then I went back to my car to present yet 2 more non-underwire bras only to be told they wouldn't do either. I then went to a store and bought 2 "sport" bras, one was not a bra but a sport tank top. The first one, Miss Receptionist with the fake eyelashes and fake fingernails made a sour face and didn't want to take. It fit the bill of having wide straps and no hardware. So, then I went to another store and bought yet another "sport bra". A different person was there that last time and took it. I think they need to update their list to read "sport top" since no bras are accepted whatsoever.
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Rather rude place coming from a medical standpoint not a great first impression and Abusing HIPPA in a way to manipulate a safeguard for not answering a question that has nothing to do with violating one privacy or intimate medical info. This needs to be addressed and personnel need to be trained for say a situation regarding mothers with children under the age of 5 at home saying she WILL call for admission confirmation and for people caring for there children awaiting said confirmation. This way said person/ patient depending on the situation has, can and /or relay ones safety for persons/ patients children. When I can call any hospital from umc to northwest and they can tell from a patients info. people who CAN contact and /or release said patient info. to Amazes me that this cannot be done.
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I love it here. There is so many different types of art you can do. I work on jewelry, Fridays with Nasara she is great to work with super nice and the person in charge is awesome her name is Cat. There are many different people that work with you on art and all of them are wonderful. They have a great staff. For art we work on Mosaic, painting pictures, jewelry, and working with clay is just a few of the art projects we do here. Your pictures can be put up for sale if you'd like. Come check us out I believe you can self refer, if not use your behavioral health services to join, ask them to write you up a referral. Thanks Resilient Health for an awesome experience.
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Doesn’t take AHCCS even if it’s through banners own insurance
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DR kioko has just been amazing with helping my daughter. Dr. Kioko has been able to diagnose and treat my daughter with kindness and compassion. We are truly grateful that we found her. I would recommend Dr Kioko to work with anyone especially teenagers. Thank you so much! We appreciate you beyond words.❤
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Dr. Kioko has just been fantastic with treating my daughter with her mental health. Dr. Kioko is very professional, king and compassionate. We are extremely grateful to have found her. Thank you you so much for helping my daughter.
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Dr. Kioko has helped my with my issues. I had been from Doctor to doctor and she is the first to get to the bottom of my situation. I highly recommend her. She is easy to work with and spends time listening to all of your concerns.
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Working with Dr.Kioko has been amazing for me and my mental. She's fantastic at what she does and I am very grateful to have found a mental health professional of her caliber. Would give more stars if I could and get recommend her practice enough for anyone who looking for some help with their mental health.
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If I could leave more than 5 stars for Dr. Kioko I would. She is an amazing doctor, and has helped in so many ways. You can tell she truly cares and wants to help when talking to her. One of the things I love about Dr. Kioko is how thorough she is, asking questions, making suggestions, and trying to find solutions with compassion. She is the best doctor I have ever had. If you are looking for a doctor, look no further, go to Dr. Kioko she will change your life.
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Best phone call I ever made! After many years of internal debate about weather or not reaching out for assistance would even be of any advantage. Dr Kioko has made me feel at ease since the very first moment we spoke. I feel that she sincerely desires to help and that help has always been delivered in a compassionate, sincere, and completely non-judgmental manner. I feel very fortunate to have met Dr Kioko. With her help I know I will find continued confidence and success.
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Dr. Kyioko is a wonderful person and provides fantastic support. I'd recommend her to anyone! She's caring, kind, and very understanding. She works to help patients not just with medication but with lifestyle choices and mental processing as well.
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Dr. Kioko is amazing. I have been seeing her almost 3 years now. She is incredibly patient, and truly is there to help. She listens and acknowledges what is going on in ones life. She adjusts medications to fit the issues at hand, and never over medicates to mask the issues. She truly cares about ones mental well-being. I am incredibly thankful for her help. She has made a huge difference in my mental health and continues to with her expertise.
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This place has personal that is not professional at all. My wife of 33 yrs helped me go there to get help but they got here into filling out a petition and later never informed anything to her. She called continuos times but no one got back. The receptionists are rude and they dont transfer the calls. Once they do give the messeges the social workers will not inform much. It's like they're in a hurry to answer and the answers are rudely given. I was very frustrated because I have aphasia and I was never acknowledged of making any calls home.
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They didn't do anything for me and I refused to eat and they didn't care, I had to lie to get out cuz I couldn't Handel the amount of anxiety I got from there
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I honestly wish it would let me put zero stars. My experience with this organization was absolutely horrendous. They have the worst customer service I have ever experienced, from the receptionist, to the director, all the way up to the CEO. No one could answer basic questions for me about wheelchair accessibility and made me feel absolutely terrible for even asking. Everyone was extremely rude and even had the nerve to hang up on me! Absolutely DO NOT recommend.
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I love this place had to go here cause had a breakdown and crisis team took me here if admited they usually change your cloths to where scrubs for safety reasons then they bring you to a room which is pretty much just a chair that you have to sleep in which i had a very tough time sleeping in with my back pain sometimes they hold small groups usually by a mentor that works there now the only thing i didnt like was i told them i dont want to go to Sonora Behavioral Health Hospital cause of past event but what was funny after telling all the staff there i dont want to go there the person who works at Sonora Behavioral Health Hospital works here as well he prob. gets a tip or something for brining in more patients lol but other than that was an ok experience.
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I wish my experience had been as positive as everyone else's seems to be. I encountered rude and indifferent staff the few times I was in the main Studio. For anyone with serious PTSD, I really couldn't recommend this place. At a point when I'm having a very hard time, one staff member decided I had met my goals and was graduated and that was it. I got no choice in the matter, and she lied to the group that I was in. She told them that I chose to take time off. That's not true it was chosen and forced on me. At this point they've just caused me to have an even harder time dealing with being thrown out, even though I did nothing wrong and broke no rules.
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A place where you can express your feelings through different avenues of art, not just painting. There is clay, sculpting, creative writing, classical drawings, jewelry making, knitting/crocheting and the list continues. They even have a children's side where children can express there emotions through art. Mental illness is not a joke, it is not something to be taken lightly and swept under the rug. This place PSA Art Awakening is very much needed in a lot of areas across the United states. Instead of just pushing a bunch of pills to patients try art therapy along with a therapist you might be surprised at the results. Will it help everyone?... No nothing works for EVERYONE however it helps to save few each time you try😉
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This is a great place to go explore your creative side. Many different classes to be a part of. But you have to be referred by your behavioral health or self refer if you have achcccs. I highly recommend this place. Very artsy place to go.
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I am a recovered opiate and heroine addict of 17 years. I am also diagnosed with PTSD and Bipolar. Art awakenings really opened my life to beaty. Thos place is amazing. The staff is great as well as very helpful.