Top Plus size clothing stores in Norfolk, United States

Leshond was amazing! Be sure to ask for her!

Did a pick up. Associates nice.

Went to this location yesterday to return shoes from my online order and they refused to take them. I ordered these shoes 11/09 and had to return them by 01/08. I started the return process via the app where it emailed me the return label and instructed me to take it to any torrid store. The return label which I was supposed to print or show them even put this locations address on it. When I got to the counter the cashier looked at them and told me these shoes were now on clearance and I couldn't get a refund anymore. I left confused because the app just processed the return and said I could return it to this store. I left out the store because they don't have signal inside I looked in the app again to confirm that I was still within the time frame and that I didn't purchase the items on clearance and went back in the store where a cashier with blue hair and glasses waited on me. I explained to her that I pulled the app back up and that I didn't purchase the items on clearance and that the app has already processed the return to this store im just supposed to be dropping them off. She also did not bother to look up the items and stated that although they weren't on clearance when I bought them that because they are now on clearance I am unable to get a refund and that even though the app says to drop it off here I could not and she instructed me to take it up with customer service. I have a recording of this conversation. I did call customer service in the parking lot and they had no idea why the workers were saying that and said I shouldn't be having a problem with dropping the shoes off there as I was still within the return time frame and they were not final sale items. I didn't go back in the store a third time as I found it pointless to go back and forth with people who didn't even take the time to look up the order number and clearly don't know torrid's return policy. I took them to a different location today and had no issues returning at all. The lady looked up the order number, scanned the shoes, and I was in and out within 5 minutes.

Nice store. Just went to pick up an order but seemed to be kept well. The Lady that was working was very helpful and friendly. Thank you.

Came here with some friends and it was a very great experience, there was a lot of very nice clothes and accessories too. I got some jewelry while I was here and I wanted to get this cute pink ruffled dress but they didn’t have my size so I ended up buying online from them instead. The two ladies that worked here were very nice and helpful and very sweet. Will definitely be back again!

It’s a MAJOR problem when you have your employees working in an over 83 degrees !!! It’s extremely hot !!! Owner doesn’t care. So I won’t be back.

I found a full ensemble - a lovely dress and a cozy cardigan - and it much exceeded my expectations.

Store was a damn mess the store is never together when I go.Employees are literally screaming across the room at each other while customers are shopping The worker with the blue braids had us standing at the register while she finish doing whatever she was doing she didn’t even acknowledge we was right in front of her then when she finally finish she started screaming that she needed a bar talking bout if she ain’t have 1 the clothes aren’t going out.the manager seems more like a friend than a actual manager they letting the workers do whatever they want honestly won’t be coming back seen a lot of reviews and apparently it’s still a problem that is not getting fix

The company needs better policies for exchanging clothes, the current one doesn’t make sense if the clothes that are trying to be exchanged are obviously paid for and come from the store

My new favorite store. Great quality clothing. Excellent service!

Wife loves going here for new work clothes. They have business casual and regular business clothes

Went in the store to pick up a online package. The clerk was helpful, however the Manager was extremely rude. I asked the clerk if there was a rest room, she then directed me to where it was. The manager who was standing by the door stated " she can't take that bag back there.", as if I was not standing there. The Manager then proceeded to yell to another clerk that was in the back. Its a customer back here, stay back here until she leaves. How rude. If this is how lane bryant treats their customers, I will never shop there again.

Very slow. Not enough workers. Cluttered and unorganized. Have time to search like TJMaxx because stuff is everywhere

Store was neat and well stocked I just love the cute finds

Cheyenne, was very helpful and assisted my wife in ordering items not in store. She was friendly and professional. Thank you for great Customer Service!

The customer service is high class. The ladies were so awesome assisting me even though I didn't find what I want. That alone will make me come back.

Excellent, kind staff and very helpful. The clothes are amazing too.

First time in there I was impressed. Only thing I didnt like was the fact the clothes sit so high on the wall and its hard to get them down and waiting on an associate takes awhile

I love this store!! Everytime I am in I get assisted right away
Recently I had a return/exchange to do and it went so smooth. I was happy I was able to exchange for a different size since I got such a good deal on the items.
Kristen was so accommodating especially since I am hard of hearing and have trouble with all the masks and hearing through the plexiglass because the counter. She made me feel HEARD and was so nice and made sure to speak up and help me feel the most comfortable.
I will definitely be going back to visit this store hec of how I've been treated by her and by several other ladies at this location. You all rock!! Thank you so much for all your hard work and I wish all of you the best. Thank you again!! 💛

This store has cute clothes. However it's way too cluttered for me to shop. I like the 1 in the mall better
I wanted to make a layaway I ask sales associate how much would I have to put down or do I need more items because it was only 1 top for 14.99 & she didn't know.

Walked in today and felt invisible. Neither employee acknowledge my existence from the time I walked in to the time the door closed behind me as I left. However they we're extremely helpful to the other women in the store.

Absolutely wonderful experience. Sales associate, Mishele was so helpful and there was another visiting sales associate that was extremely friendly & knowledgeable. Ordered some items & was able to pick out some new merchandise as well. Will definitely be back. Kudos for a job well done ladies!

Ghetto and rude manager...didnt open the doors until 45 MINUTES after it was scheduled...had a nasty attitude about it too. Stared at me standing at the door and kept moving around the store...Cars were waiting outside wondering what was going on and she DID NOT CARE. Being African American myself...its sad to say but its ALWAYS THE BLACK WOMEN that have the nastiest attitudes ...are ghetto and unprofessional and have the eye rolling, neck twitching thing going on.I tried to reach corporate and had a hard time reaching anyone.

Lane Bryant sales plus size clothing. They start at size 12 if I'm not mistaken. If I had to rate them in terms of prices I'd go with $$$ dollar signs. A pair of jeans will run you around seventy dollars. The good thing is they generally tend to have a buy one get one fifty percent off or something like that. The store looks super clean and nicely organized. I gave it three stars only because the check out process can be a little long. The cashiers are friendly and personable with the customers and will chat them up but if your in a hurry and need to buy something and get in and out...don't come until you have time to wait in line. I usually go for Cacique there under ware line and the jewelry. The clothes are of good quality but I just can afford seventy dollars for one pair of pants.

I haven't been to a Citi Trends in yyeaarrss. It is much better organized. I didn't feel overwhelmed shopping. It was a great experience and they had more than I remember them carrying for the household. The employees were pleasant as well.

Haven't been to Citi Trends in a long time and I was very happy that I stopped in. I know I will have to come back so I can get me some of the nice clothes that they have there I really like there shoes allso. I will be shopping pretty soon. Keep up the good work. GKS.

Customer service was amazing. I was able to go get a couple of last minute Christmas gifts without any problems. And I got a little something for myself as well.

I have been and will continue to be a regular shopper here!!! I Loooveeee the ladies who work here, sales associates all the way up to management🤘🤘 y'all have excellent customer service and personable, courteous personalities. Also bigups to the General Manager here who's very professional, kind and respectful unlike their previous manager, Tamika or Tenika. **sorry I can't remember your name beautiful** y'all continue to be amazing!!! -April, y'all's frequent layaway lady

Normally, the customer service is fine. Today I walked in with a Citi Trends bag. I immediately was asked to check my bag in. I said no, I have a return. Get up to the counter. I am greeted, but the same young girl that asked me to check my bag, I'm presuming she was the manager, had to assist with the return. I sign the receipt. The cashier that waited on me immediately gets on the phone. I had to ask if that was it. Why? How about thank you and come again or something. Really? Customer service training NEEDED!

I visit here often. I have been here before and was disappointed with the staff and the fact the clothes were not marked correctly. Today's visit was a complete surprise! I went only to pay my bill but I was greeted by two very nice young ladies and they assisted me. Tamika took my payment and told me about the sales. I bought two pairs of pants that were on clearance. So much for getting out of debt. The staff there really know how to make a customer feel welcome and they really know their product.

Great fashion for affordable prices. Full outfit, dress and sweater from there😍

Customer service in this place is absolutely ridiculous. Employees yelling across the store to each other about ordering food. Asked about an item on the mannequin employee pointed never checked to see if I found item and went back to whatever. When checking out employees talked to each other before even acknowledging the fact I was waiting to check out. Good customer service is a must got to do better people.