Top Drug testing services in Washington, United States

Not worth a word or a minute of time to write. Their service deserves way less than my one minute.

Autumn the phlebotomist is great and fast. She’s a genius. Gets the job done smoothly!

Despite reading other reviews on sloppy blood draw I gave this location a try and have to confirm that the phlebotomist is completely useless. When she was done she didn't have a bandaid ready and just walked away looking for one while the needle was still in the arm, then moved it around. I spare you the photo, as others already uploaded theirs but it's all purple now and swollen. Won't be coming back to this location! Hire trained people.

More than two hours to have a blood sample drawn. About 1:50 hours to be called in the counter after getting a ticket, with only 6 people in front, because apparently I "don't know the circumstances of people coming in, and there might be people with appointments". Being left for 20 minutes alone in the draw room, after intake, to have to go out to look for someone to finally come take the sample. Facility dirty, with open boxes with supplies pulled against every wall, hair laying in the trays were the needless are. The "supervisor" is attending two windows in the reception, and has to stop to attend complains from unruly patients like me requesting to know the name of the technician who left me for 20 minutes in the room after having a seizure.

It was in July 2023,
One of the worst experiences I have ever
been through.
First of all the technicians inside the lab treat people as numbers not as patients, in a cold and distant way.

Second the person who withdrew the blood from my arm made a terrible mistake, she put the clean cotton pad on a tray that had old blood spots on it from previous patients then put it back on my arm after the procedure, I couldn't speak then but I through the cotton pad and used a new clean one.

Also the waiting time is too long .

The results takes longer than it should to
appear on patient portal.

Although I wrote my feedback on this experience on my medstar patient portal, nothing happened and no one called me to investigate this.

I don't want to go there anymore.

The phlebotomist here was incompetent and needs training. A simple blood draw was so painful, and they will likely end up hurting you.

Long wait times, rude check in staff, and took me over a week to get my results back never got an email or anything

15 minutes late for an appointment for two small children both of whom had appointments. The woman were nasty. They obviously didn’t want to do their jobs or help patients. More than half an hour before they close, and they wouldn’t see us or any other patient. Unbelievable.

I am wondering why the DEA is draging their feet on the rescheduling Cannabis to a Schedule 3 drug? Majority of the US support new cannabis laws on the books. There is even a book called, "Marijuana is Safer Than Alcohol". Alcohol could be considered the true 'Gateway' drug.

I had my PCP send them an order via fax, but they did not have it for whatever reason. They then want you to send them an email with this information to an unsecure email they have posted on a flyer and on top of that there's no WIFI access or signal in the office to be able to do that.

I had a very bad experience here this morning and have been thinking about it all day. The check in process was easy enough, once called back the lady helping me was so rude. I didn’t hear her the first time and she raised her voice in annoyance. She continued to speak to me like I was dumb. I’m telling you, I didn’t even know how to react. Once she put the blood pressure cuff on me, she walked out of the room and cursed under her breath. I have no idea what she’s going through, but it’s unacceptable to treat others this way. I feel violated that I just sat there and took it. Quest- I recommend you get new staff.

It’s a shame how they have nothing but ghetto employees here. The lady opened the door ten and did not come to the desk until ten minutes later

In and out. I may have gotten lucky. The only thing that bothered me was the parking. I had to pay for a garage. Place is pretty small

Both ladies working the front desk were extremely rude. It's sad to have experienced that considering how many people will be coming here during a hard time in their life. Service was terrible, bad attitude, unapologetically mean. I was nice regardless how they treated me but it didn't change either of their attitudes. Save yourself the bad service and go to the lab corp on 21st instead.

Don’t come here unless you have nowhere to be after. There was one phlebotomist working with a queue of 16 people. People started giving up and leaving. I waited almost an hour to be seen despite being 30 minutes early for my appointment. To top it off the employee was extremely sharp with me. It may not be the staff’s fault that they are understaffed and overbooked, but she took out her bad day on me.

Very rude staff with an attitude. Give you dirty looks when you ask questions. I waited close to 30 minutes after checking in. I asked the front desk lady if the check in had gone through since they had called everyone that arrived after me. She said no and asked me to check in again. After checking in again, another staff member said they had called me multiple times, which was a lie. I told them I had new insurance and didn’t even take my new insurance. Overall, terrible customer service.

DO NOT GO - LOSES RESULTS AND BILLS $700 FOR BLOOD WORK
I had the misfortune of coming to this location after reading old positive reviews however they must have deteriorated in quality lately. I came for a simple blood draw however after months of waiting, both my physician and I never received any results. Results were simply lost. Then I was slammed with a +$650 bill for the single blood test. Absolutely ridiculous. Save yourself and do not go to a Labcorp. I am looking into filing an official complaint with DC especially since customer service is impossible to reach.

Horrific experience both times. Beware of extrmely slow check in times. First time I went not enough blood was collected so I was asked to come back, and when I did- they asked for some payment on a random bill I’ve never heard of from 2018 - that they did not request in the first place.

After explaining the situation over and over, and stating the fact I came back because of THEIR mistake, and had already signed a payment reciept for this appointment- someone finally decided to step in and bring us to a healthy resolve.

Silver lining is some kind staff, but overall- I highly do not recommend coming here. The incompetence and dismissive attitude I received today was enough to ward me off for a lifetime.

I got in at 10:55 for my 11 appointment, and came out at 11:15. Pin pad check in and a screen to tell you your place in line.

The front desk person who picks up the phone absolutely does not know anything. Not capable of normal conversation. Also very rude. She should be fired.

I arrived June 9th 8:00 the staff was very rude there was a lightskin women and medium built black women with dread locks that was there on this day and time and she was making jokes about me in the back and wasn’t treating me with a ounce or spec of decency she also was being very rude and spoke very poorly to me I think she needs to find a new career or more training

I was seen within 15 minutes of my appointment time with no one else there waiting. There was only one lab tech on site that I could tell, plus someone working at the front desk, so it was a little slow for a simple test. The tech (Diamond) was on speaker phone with her car insurance company the entire time, which was unprofessional and definitely not allowed in a medical setting where patient information is being discussed.

Every time I come here for my lab work I am in and out in under a half hour. The staff is polite and respectful and makes me feel comfortable.

Absolutely incompetent up and down, from admin to front staff to lab technicians. Three reasons here:

First, they filled THE WRONG LAB ORDER. But they billed the CORRECT ordering physician. So someone in admin screwed up. Lab technicians drew too much blood and did the WRONG TESTS. Absolutely despicable and a WASTE of my time, my money, and my samples.

Then, they promised they tested a specific specimen at their office, and provided a sterile cup. Brought the sample in the next week. They said they don’t take those samples. AGAIN AN ABSOLUTE WASTE AND HORRIFIC example of miscommunication AT the patient’s expense.

Lastly, staff are completely rude and act completely dumb - are no help not kind whatsoever.

Will never go to any LabCorp again because of this experience.

Will file a complaint to the medical board and submit one to DC gov’t too. They are not competent and have NO BUSINESS managing patients’ health and samples.

Unprofessional and confidently provided incorrect information about their testing capabilities. Not good.

Edit:
Oh, it turns out that they ran the wrong tests AND billed the wrong physician. As a result, I’ll be filing a complaint with their licensing board.

Having been to several surrounding branches of LabCorp, this is the one to go to. I know it seems weird promoting a place that hands you a sample cup and sticks needles in you, but the staff at this scrappy branch are fast, polite, and skilled. They make the process as expedient and painless as possible

The Southern Ave SE location is garbage. Do yourself a favor and do not go there. I made an appointment and went there for my glucose tolerance text. All the Labcorp staffs were disrespectful and unprofessional. The girl that was at the reception was looking for excuses and sending everyone away without performing thier texts!!! For me she said they didn't have the 100 ml liquid for my test. She could have used 2 of the 50 ml. That is what they told me when I got to a different location and I also knew that myself. She told the other lady that came after me that because she didn't have her physical insurance card she could not do anything with the poor sick lady. The lady explained to her that her insurance information was already in the Labcorp System as she is a labcorp regular client. The Lapcorp's agent refused to listen to her and send her away as she did with everyone else. When I arrived at the other location where I finally got my text done, I ask the receptionist if she needed my physical insurance card; her reply was if I was at labcorp before and if there is any update on my insurance after my last visit. When I told her I was a labcorp client and there was not update on my insurance , she said she didn't need it since it was already in the system. Of cause everyone knows that. That was opposite to what the girl at the Southern Ave SE location told a lady to send her away without doing her test. I usually don't write reviews but I am just trying to save everyone time: go to a different location if you have not time to waste!

Simply excellent, I was in & out in under 15 minutes! I made an appointment online about an hour before, super easy. Staff was so warm + kind & the phlebologist who took my blood should teach classes: she got me in one painless stick & I blinked & three vials were filled. 10/10 I’ll come back here for all my blood related needs

Normally I get anxious during blood work as I am scared of needles and have had bad experiences where the nurse can’t find my veins and pokes around trying to find them.
That was not my experience at this place! The nurse was very calming here and clearly knew what she was doing. I barely felt it at all and was surprised when it was over. Came here because of the good reviews and would come back again for bloodwork due to quality and friendliness of staff.

The employee at the front desk is nice, thorough and does her job very well. Even though she does the work of more than 1 person she gets it done. It would be helpful if management sent her more people to help her. She does everything I THANK her !!!!!

been getting blood drawn 2x/year for 7 years now - never have I been bruised from the draw until I went here. the phlebotomist seemed distracted and upset, which must've contributed to the painful draw I had and resulting bruising.

Check-in was seamless, but the draw was pretty poor.

My best experience during the last year in a medical lab or facility in Washington and Virginia. The lab manager or head nurse was very genuinely caring and kind. The nurse that took my blood named Aryana was equally professional, friendly and kind. Thank you all.

horrible location. showed up at 1215 for lab work. they had put a piece of paper on their door saying they were "closed for lunch until 1pm" although the location does not close for lunch. they made us all sit in the hallway for an hour while we waited for their fake lunch break to end. then when i checked in, i told the lady at the front desk i only wanted to do some (and not all) the labs on my order to which the lady replied i "HAD" to do everything that was ordered. i told her that, as a patient, it is my right to refuse certain services to which she said "and it's my right not to draw your blood." EXCUSE ME?! not only is this unprofessional, this is a direct violation of my rights as a patient and the DC Patient's Bill of Rights. I've contacted LabCorp about this issue a million times and have barely heard from anyone. a "phlebotomist manager" from DC called me but was not able to provide me with a resolution. i asked to speak to corporate but apparently no human seems to work there as i am not getting a response to my emails. I ended filing a complaint with the DC Dept of health because this is ridiculous. Oh, and turns out the location doesn't close for lunch. the staff just shuts down the office cause they feel like it.

People working there were fine. The check in process was speedy and effective. The facility however was dirty and did not make me think of a medical facility. I was there for a urinalysis/bacteria culture and the restroom where I was supposed to give the sample did not have hand soap…let alone castille soap wipes necessary to make it a true clean catch sample. Makes me question the validity of the sample.

Wouldnt accept electronic order, told me to print across the street at fedex what I had ready to send via email. Also, some of the staff are cold and distant. In a prior visit they made me pay a 60 usd balance even though I had a payment plan. I paid per their request, called quest to cancel the payment plan but then the payment still went through a month later, resulting in overpayment. When I received a check in the mail quest took out a small amount for a subsequent lab. But provided no receipt or accounting. This company is a mess.

Never in my wildest dreams did I imagine I would ever write a Google review for a lab visit! However, this experience warrants it. Let me start by saying that Maya Parker at the Lafayette DC facility is my HERO!

I am a very hard stick with small, rolling veins, and a LOT of needle anxiety. So, when it was time to have my labs done, I read all of the reviews for various LabCorp locations in the area, and this one had the best Google reviews. Needless to say, the reviews are accurate! Deidra made the check-in process seamless. She was professional, courteous, and organized. Deidra made sure that my orders (from 2 doctors) were entered correctly. She was the first person I saw upon check-in and again eased my anxiety. Of course, when it was time for my blood to be drawn, I was very nervous. But Maya was absolutely exceptional!!! I DID NOT FEEL A THING! I could not believe it! First try, no pain, it was like the blood draw never happened. I am absolutely shocked, and grateful, for the skill and professionalism of Ms. Maya Parker! Please give her a raise or promotion as soon as possible. I have already referred other friends to her and even told my doctor about my incredible experience. I am so grateful for this phenomenal LabCorp Team and especially Maya!

I called to ensure they had my orders 3 days before my appointment and they said yes. When I arrived the person that assisted me said they didn't have my orders. Apparently, they don't have a phone number and just because Quest 866# can see it doesn't mean they can. In my case, I asked if they could get it from them, but no my doctor has to fax it to them and my doctor wasn't open yet. The staff was frustrated and said it is on my doctor, but if I can call Quest and they can see my orders that's on them. They need to fix their system or perhaps get their own phone number. If going here, ensure you have their local fax number before going and hope for the best. There were two other people with the same issue while I was there so clearly it's a problem.

Drug screening appointment was at 11:30 am and I was out by 12:00 pm. The staff wasn’t warm but also not rude in my experience. I personally didn’t need warm for this type of appointment. Convenient meter parking out front.

Worst service ever!! Labcorp needs to check on its employees and how they treat customers. I was in this location looking for service on October 21/2022. I was unfortunate to meet with the agent called Tabitha T. (phlebotomiest). She has a very bad attitude. She called me in to the room to collect the sample. When she started to put the tourniquet on my bare skin, I told her I have a sensitive skin and asked if she could put it on top of my cloth instead. She got mad because I requested so and she said "leave the room I am not going to do it. If you could draw the sample you wouldn't come here. Leave the room." I was shocked by the response as I didn't do anything wrong. I told her politely that I need the service and stayed in the room. I asked for a supervisor but there was none. Later on she collected the sample and told me to leave the room for the second time. She did not put the labels on the samples she collected while I was in the room. Who knows if she is not going mix them with other people's sample. Terrible service for the money I paid. Never recommend any one to get service in this location. Very poor customer service!!!

They don't know how to receive an electronic fax, printed out only the cover sheet and then said never received the order. Made me call for a new order to be manually faxed and then wait back in the waiting room. Also insisted on taking a credit card instead of billing after finding out what insurance will cover. Also, some of the staff are weirdly cold and distant, as if trying to be warm and friendly but just either don't really want to or are just too "done" with people.

Recurring terrible wait times and poor queue management. Site does not honor the Labcorp scheduling tool. Two queue systems (automated ticket and handwritten sheet that are both ignored). Hours listed as 7am to 6pm; no staff on-site until 7:30am, then have to wait until administrative staff arrive at 8am to print labels for stat bloodwork. Previously went at 3:30pm to avoid long wait times, and staff were packing up for the day.

One of the worst experiences of my life. They need to close this Lab Corp down. As a another user just expressed the front desk staff are nice and pleasant. The nurses behind door one. Are rude, unprofessional, nasty and clearly miserable. Talking bad about each other. Talking about how they are ready to leave early. Rushing you through like you’re a number. Jamming the needle in your arm. I left feeling traumatized. Don’t go here it’s not worth it.

Being from Charlotte NC, recently moving to DC, this is was my first time having an I&R done at the Southern avenue location in DC. The check in system was a challenge but what I found overwhelming was that they made a copy of my debit card front and back for a mere charge of 89cents. I am very SUSPECT of this so I probably will get in touch with my bank because of Trust Issues! The Phebotomist was awesome and polite..quick fast and professional. But I am worried about my banking information being secured and possibly compromised. My fixed income gives me no room for being robbed!

Another dismal experience at LabCorp in Washington Hospital Center. I’ve never met workers who hate their jobs more. The front desk staff is lovely, the woman who takes her insurance card and info at the beginning is charming but once you go through that door number ONE it’s a different world. Everybody’s grumpy and rude and barely knowledges you. Today the technician walked into the cube didn’t say hello told me to get up from my chair and bring the paper in my hand and put it on the keyboard in front of her (rather than just taking it from me -WE ARE IN A CUBICLE!!- like I was a School child. Then she barked orders at me over the loud music playing in her ear. Not exactly calming atmosphere to get 14 vials of blood drawn. I wish there were a more convenient place to go- but this is what monopolies breed.

I had to come back to back, due to personal reasons however every encounter was outstanding and very professional. I enjoy the ladies who work at this facility specifically, they made my experience very easy and the the flow of traffic went smoothly. Shoutout to Tyesha, a young lady who was very nice and gentle with me along the way. NO COMPLICATIONS what so ever. Thanks Labcorp! Highly recommend this location!

I’ve been here twice and each time had an excellent experience. The staff were great, super nice, polite, very professional. I did walk ins both times (had my doctor orders with me) with no problems, no waiting. I especially appreciated that the people who draw the blood are considerate, professional, empathetic and quick. Head and shoulders over my previous experiences with Quest.

THIS PLACE IS HORRIBLE!!! I DO NOT RECOMMEND! The place is understaffed and one of the two people working there was incredibly rude to me when I was simply trying to ask why they say they close at 6 pm when the last appointment is at 5:45. Nowhere does it say they close their doors at 5:45, so I was very confused. I was so appalled by her making fun of me and another patient with the same question that I walked out and went to another LabCorp, where I've always had excellent service, the next day. I couldn't get off work in time to go to my preferred LabCorp which is why I had to go to this location. I truly wished I hadn’t. I've had a chronic illness since birth and I get my blood drawn every 2-4 weeks. This is 1000% the WORST lab I've ever been to. I would give zero stars if I could. This place doesn't even deserve one star.

Went today to get lab work done for my pregnancy and I have a legitimate phobia of needles. LaToya was able to calm my fears and actually had me laughing through the tears during my appointment. She offered me great advice and encouraged me on the journey I have ahead. I had previously been avoiding this location because I had seen the low ratings but everyone I encountered today was understanding, helpful and empathetic. Highly recommend!

I am not sure what the other reviews are complaining about. I just had blood work done here; my experience was great. Easy check-in, was called up promptly and taken care of. The ladies at the front desk were kind and did an excellent job. They had to ruble finding my nurses's fax order, but didn't give up until they found it. One of the ladies hadn't eaten lunch yet (it was about 1:40pm) I felt so bad, but she pushed through the rest of the patients before taking off for lunch. The nurse was kind and gentle. The blood draw was fast and painless. It was over before I knew it.

I really liked the lady 👩 who works n the lab however she does charge a minimum processing fee to test you.. It's not a free std clinic, but she do provide authentic results, I recommend

REAL NICE N PLEASANT LAB! MRS HARRISON IS A REAL SPECIAL LADY , LOVE THE ATMOSPHERE!!
FAST RESULTS!!

THEY GET RESULTS!!!!!!!!