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Top Community health centres in Edmonton, Canada

Top Rated Community health centres in Edmonton

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Reviews

I wouldn't know where to start. The groups that I took were life changing. I came away with a full tool box of skills, belief in my ability to use them, and hope for long term wellness for the first time. It has been about a year since I completed their courses. I still use the skills every single day successfully.
I went to see Dr. Leung for an ADHD assessment. I have been diagnosed with ADHD before, but I have been having troubles with regulation of my emotions, including suicidal thoughts. I think that something else is at play with ADHD like C-PTSD. I was only given an hour for the appointment and no-follow up appointments. He just told me that I had BPD, which is an incredibly heavy diagnosis to give someone whom you've never met before, and will never work with again. The health care system needs to change to give appropriate care. He said he didn't even know if I had adhd, even though he made me do the ADHD test and I passed it.
People over the phone and in reception were polite and nice, although I must have heard something wrong on the phone or not given the right info, because I expected to see a Dr. and there wasn't one around. I guess they wanted to wave a patient through and get paid for it, they did that too...
Terrible service. Called me about an old doctor I left years ago because I was 'overdue' and told me to call him. I did, and they had no idea who ESPCN was, and no clue what I was talking about. The actual number that called me is entirely automated, and when you press the number to ask for help, it repeats the same exact message and hangs up.
This is a really unhelpful service. Really, really unhelpful. It's depressing that so many people come here for help for things they are desperately trying to work on, only to be left behind by a program that's promised to help them.

My dietician had one appointment with me and never followed up. She told me I should see one of their coaches for some other complex issues I have.

I saw the coach based out of Walker Lake Family Clinic. She spent most of the meeting telling me to reconcile with my abusers to fix my anxiety, encouraging me to go back to a DV situation because "forgiveness" is for me not them, and pretty much gaslit me the whole time. I put up firm boundaries and said no multiple times, but felt like I was being pushed into it still for a while before she gave up. I wrote a complaint to PCN and didn't receive any follow up.

I really liked the exercise specialist at first, but there's literally almost no follow up. After waiting forever to meet with her and having a really great initial meeting talking about how I need someone to follow up with me once or twice a week, create challenges, keep me accountable, maybe send some inspo once in a while, I've found that that wasn't something that was feasible with their structure. I wasn't asking for a lot. She followed up the most, but ultimately it was 3 follow ups in 1 month and none of them were super inspiring - they were really short and I felt like she was too busy for me. I saw her on the 20th of July, was supposed to see her 30th of August. I got a different work schedule and a week ago (Aug 17) tried to rebook.... The only availability was September 20th.

They're all very nice but it's a waste of time and has created a lot of disappointment. I really hoped they would help. Instead it's just another system using tax dollars that doesn't have any productive way of helping. I feel what I expected was very reasonable, because I understood it's a free program.

Don't waste your time or energy. You'll just be sorely disappointed.
Dr Morrissey is fantastic, she was able to help me with my issue and even offered to recommend a Dr for when I move in the coming months.
My experience getting my IUD replaced with Dr Solomon was absolutely fantastic. The procedure was quick, she provided pain management as standard practice, explained everything she did while she was doing it and made the entire experience very comfortable.

She even took several minutes with me after the procedure to chat about other issues I have been struggling with and offered treatment suggestions to pursue with my GP.

It is so apparent how much she cares about her patients, I can't say enough about her and my appointment was less than an hour!

I have had some very negative experiences with the health care system over the years while struggling with my health, so I deeply appreciate when I find myself under the care of a doctor who is as efficient, compassionate and lovely as Dr Solomon.
Personally the help I received here was very similar to just being told to read something they give you and then they move to the next thing. I had multiple appointments that were supposed to last for about 20-30 mins but the therapists call late and end early and don't seem to act like they care nor do they listen to what you are trying to explain. I know they cannot fully understand what I may try to convey however sounding like you don't care at all and just telling a person to just do something when they struggle with doing things in general isn't a way to solve their issues but they seem to think it is
Was told that I was late when they were running behind and they didn't have a crystal ball to predict if I could get a referral or not!! Called back and was told that I would need to rebook and no one was available for another 30+ days. I waited for a Manager that was equally as rude and uncaring and said I needed to wait 2 further months for another appointment. Congrats on failing yet another person in the system!!!
Getting "Treatment" only consists of waiting a month to talk to somebody who doesn't know how to help, who then refers you to someone else who also cant help after waiting month(s). I cant find the proper words to describe how disturbing it feels to barley be able to help yourself, use the limited abilities you have to seek help and then have it turn out to be more harm then good. now i have a greatly diminished viewpoint on Healthcare and life itself.
Doctor Budden is a five star but the reception has let 2 patients with appointments after mine get called before me. Too busy gossiping about the unacceptable new girl. I'm now a full hour later than my appointment.
I went here to meet with a social worker recommended by my doctor to get a personal directive drawn up with copies. The front desk did not verify my information or my address on their file. I went in but I did not get a chance to read the original copy of the directive before I left. After I got home, I noticed an error with my postal code which I drew a single line through and wrote the correct postal code in and initialed the change. I have taken accounting and I know that this is the proper way to make changes to a legal document. A little bit of trouble with this but thankfully there was no charge for this service. If a lawyer draws it up, you will have to pay for it to be done. PCN needs to verify every person that walks through their door because this is how mistakes are prevented.
Was referred here for mental health issues. Felt so much worse after my appointment. He didn't listen at all. He told me to watch YouTube and read a blurb about how exercise is good for you. This was worse than useless, I now feel so much worse. It was clear he was not equipped to even be compassionate, let alone offer something of use. I wish I hadn't had anything to do with this place.
For your mental health, do NOT enter this clinic if you do not want to risk the regret in regards to a certain individual. After years of ignoring my deteriorating mental health, I had finally reached out for help. I waited months for my in-person appointment with a psychiatrist at this clinic. When the day had come, the "doctor" had mentioned he recognized me? I have never seen this individual, and not sure if that's a professional thing to say to a patient. Anyways, I had come for a diagnosis towards ADHD, however, I was also seeking help for my depression. I had mention to the doctor that I specifically want to die most days and only live due to my religion, and he said he does not believe I am suicidal or depressed. When he tested for ADHD, he was verbally aggressive, getting mad whenever I was unsure of an answer.. like ok? When I mentioned my GPA as he asked (not that it is his business) he said it was bad, little did he know I was at my goal and improved significantly. My GPA is not going to be great because I am obviously not at my highest MENTALLY AND THAT IS WHY I AM GOING TO YOU FOR HELP SIR. and, even though I myself am not a psychiatrist, I know for a fact you should not be referring to my ADHD symptoms as "not what other humans do", but thanks for the dehumanization. I cannot believe this happened. I tried to contact the clinic but have yet to hear a respond. It took so much courage to come to the clinic and now I wish to never come again. It seems another review had the same experience and I wish I could have an investigation started because this person should not be practicing in this field whatsoever, and it sickens me that they must be treating patients like that to this day. This man is in hold of vulnerable people. However, the receptionists were great.
I am giving this place 1 star only because I cannot give it 0 ,i had an appointment there after being referred by my family doctor to see a behavioural consultant for help, Only to encounter someone who completely disregarded my current diagnosis. Someone who would try to put words into my mouth and talk over me while not fully listening or understanding where I came from when I explained things to him, I noticed him getting upset and irritated when I wasn't agreeing with him on the "diagnosis" he was trying to give me. My values and beliefs were questioned and I was guilt tripped in my session. His way of getting me to understand about my said "diagnosis" was to look via meme pages on instagram/Facebook...... All and all very unprofessional and narrow minded, I left there feeling uncomfortable, unheard and judged... The only nice encounter was with the receptionists
This clinic truly goes above and beyond for you and your baby. The reception staff is polite and helpful. During my pregnancy they answered all the questions I had and never made me feel dumb and always had the answers...special thanks to Sherly
I was shocked by the rudeness from the older lady who does the booking for Dr. Tiffany Chan. She was extremely unprofessional and should really choose a different profession or learn how to talk to people properly.

I had an appointment booked for Tuesday June12th. My daughter had a close contact with classmate on Friday who tested positive for COVID-19 and started feeling sick over the weekend. I called and left a message on Saturday stating I needed to reschedule and for someone to call me back Monday morning. I didn’t hear from anyone. I called multiple times on Monday and left two messages but still never got a call back. She finally returned my call this morning and I was absolutely blown away with how she spoke to me. She argued that I didn’t call on Saturday or leave a message. Which I definitely did. She said she had no records of that and she only got one other message from someone else. Even after I said three times that I called and left a message that day and again I left two more messages yesterday. I then explained my situation about having to quarantine and not being able to go for the required blood work or make it to my appointment. She then told me I couldn’t reschedule because she would have to speak to the doctor and it would be considered a no show? How is that a no show when I’ve tried calling and left multiple messages. She then said again so you’re not coming today? I’m sorry but am I suppose to come while I’m being told to quarantine and potentially bring covid to your office. She still said it is a no show policy and wouldn’t let me reschedule. I eventually just said don’t worry about it and I will go somewhere else because that was the worst costumer service I’ve ever experienced. She didn’t even care about being rude. Just wow. Find somewhere else to go people because she’s just awful.
My experience with Robyn has been very rewarding. She is a wonderful listener. She takes notes of what I said and repeats them back to me to make sure we share the same understanding. She is receptive to questions and suggestions. She beams with grace and kindness. I am very fortunate to have connected with her at the EWPCN. I am most thankful for all the additional resources she sends me. Robyn is a rare gem in the world of mental care.
I am amazed by how helpful, kind, and considerate Robyn is. She has helped guide me through many challenges and provided me with effective strategies and resources that I will continue to use. I feel like she went over and above to help and support me. I am so grateful to have been connected with her. I cannot thank you enough Robyn!
Was referred to their Behavioural Consultant Robyn. Horrible experience. She is annoyingly fake upbeat, and if you aren’t the same, she is EXTREMELY judgemental and negative. Her reports are completely inaccurate, with her summary of her interpretation of everything you say. They lead you to believe they are psychologists, but are actually nurses. Clearly one unsuccessful looking after patients. Obviously very poorly trained, and incapable of understanding people under stress. She refuses to believe anything you say. She won’t even listen to your doctor when they are so shocked by her report, they call her themselves to discuss it. I found her beyond extremely useless within minutes. Her voice makes my skin crawl, it’s so fake.
I was very nervous when I walked in for the first time. The front desk staff were so friendly and helpful. The nurse who led me into the examination room was the sweetest. Dr Anntoniolli was incredible, she explained everything she was doing in such a respectful manner that I would recommend her to anyone who has a fear of getting a pap smear done. The Dr answered every question and was so polite. This is the place to go!!!
Reception was nice. This is a nice well lit and clean clinic. My son came here to have his left big toe looked at and it went well. The doctor was very friendly and knowledgeable. Everything went well.
Well I went to exercise for 7 weeks and it was good but also uncomfortable for me because of osteoarthritis in my back and a knee replacement that wasn't okay. But they tried to help and I liked the education component. I think they did a good job ..I missed two times from subsequent open gym.with what I thought were good excuses then I was supposed Have an appointment someone because I missed the two times I think they kicked me out.without this. appointment... So I quit and am doing something else now. that maybe is better for me tai chi and connective tissue. type exercise.... Robin the exercise physiotherapist was so upbeat it was amazing..Also I was the slowest walker and least adept in the class and that was embarrassing but they did get me moving. but painful. I just wasn't very good at it but they were patient.
They erase the bad reviews.. I wrote a review about my experience here. I went in because I have extreme anger, thinking I was going to see a phyc, instead was met by a women who's name I can't remember.. regardless.. I've been in and out of mental health for the last 10 years.. and this was by far the worst experience I've had.. the women * screening me" asked me my history.. so I told her everything told to me by my old phyc, and she literally told me I was wrong, didn't know what I was talking about, she belittled me, and was very condescending. I had to walk out because I thought I was going to black out.. very unprofessional
Went in about some mental health issues I've been suffering. The person I was to come in and see tried just telling me to buy some self help books and take a quiz online. No help at all. I've been depressed for over 5 years now and all they can say is "you might be an empath". Tried spewing some new age era stuff at me. They don't get it here.
Of all the places I've been to. I would recommend to totally avoid this place because they really don't care what your feeling. I've felt worse after my last appointment tenfold.