Top Transportation services in Antrim, United Kingdom

Didn't deliver - so tried to contact them. They don't answer the phone. Visited Antrim Depot. Clearly open - but door to reception locked and no answer when knocked. Wasted journey. Not sue if or when I might get my delivery. Has to be the worst company in the world. Why are business using these people. They should be boycotted and left to die as a company.

Parcel is wasn’t delivered and no card left nor any sort of correspondence as to why I didn’t receive my parcel, called 10 times and each time I’ve been cut off! Our usual driver Piotr would always leave parcels and have never had an issue until our new driver. Absolute disgrace

Would give -1 if possible. Managed to loose a £700 wedding ring and their excuse was our house doesn’t exist, the same house they’ve been delivering to previously with no issues. Drivers are thieves and customer service non existent. Avoid if possible

It's not so much the Depot because the Employee I spoke to was really nice and helpful, but their telephone procedure needs an overhaul!! I was supposed to get a delivery on the Sat which was ok as I'd be home, but they tried to deliver on Friday without notice.. no one was home, so after trying to download the DPD app several times, I then phoned several times on Sat, then again on Mon.. needless to say unsuccessfully- I then called in after work on Mon their office was closed, and I went back at 5.30pm on Tues.. the box was battered, and the seal was broken - thankfully, I don't think any parts are missing!!

Terrible service. Said it was out for delivery on Friday, waited all day - nothing. Waited all morning Saturday only for them to say I missed them when no one came to the door or contacted me. Escalated it via Currys because it's £6 a call for the DPD helpline??? They then requested a priority delivery for this evening and still nothing.
Delivery driver 101: deliver the parcels.
I am so disappointed, I've been so excited for my delivery since I ordered it and have just been upset all weekend.

They have delivered my 15kg /250£ parcel to a wrong address and person!
When I went to the office to explain the situation and ask them to correct their mistake, they were so confident that they have delivered the parcel to the correct address, even though the parcel delivery was signed for the wrong name on their website!
Totally unreliable service!
Next time I order something online, I will pass if the delivery partner is DPD.

A suggestion to DPD-> work with one time codes, where the driver needs to get the code from the receiver to close the delivery successfully.

I'm not entirely sure an attempt at my collection was made before I got a text saying they had called, but were unsuccessful. I work at home, looking out the window, so unless someone hid a van, put on a cloak of invisibility and knocked the door with a sponge, nobody came to collect. I left the item and the depot duly delivered. They collected the return and delivered it to me, two days early, so that made up for it. Normally a well-informed, painless process. I think sometimes it's forgotten that this is a high-volume and occasionally mistakes are made. They're grand.

Sent my parcel back to sender without attempting delivery. Tried calling for half an hour and nobody picked up. So I drove down (10mins) and in that time they put it on a van apparently. Useless. Only decent worker there is Michael the driver!