Top Home health care services in Corona, United States

The two head charge nurses refused to let me file a complaint. Claimed I was overreacting to my father's condition (turns out he was having heart failure) and had another male nurse standing in the back of the room intimidating me. I am a short woman and there was 4 people in that room with me. I wasn't even approaching anyone. Avoid this place at all cost.

This place is overall, horrible. The weekend stuff is amazing but the week stuff is horrible

All of the terrible reviews you read about this place are true. Staff is verbally abusive, enjoys antagonizing and making fun of patients, and overall treating those with mental illness as less than human beings. The only way to be treated with any humanity here is if you don’t “act” mentally ill. As a person suffering from PTSD, who voluntarily went to the ER for suicidal ideation, this place has accomplished nothing other than making sure I never ask for help again. I left more traumatized than I came in. Staff WILL lie to keep you there longer, and any protest or frustration you express with how you are treated will have you labeled as “threatening” or “agitated” which they can use to extend your hold. This place is a real life nightmare for anyone struggling already with mental health. I hope someday law enforcement will get involved, but since this is a place where low and no income patients are treated, I won’t hold my breath. Mentally ill people deserve to be treated with dignity. Do better.

We had my Mother In Law here and I have to say that she loved it and we were very impressed. My Mother In Law felt very at home and the staff was very caring and treated her like she was family. They went above and beyond there scope of work to make sure that she was always taken care of. I know Mary and Angela were her favorite! Brittany and Erin (administration) were always just a phone call away and never made us feel like we were putting them out and they always made time for us. It was the right decision to choose Brookdale for our loved ones residence!

I've been more than pleased that we chose Brookdale for our mom. The staff has always been pleasant and helpful, and our mom, who was very reluctant at first, is making new friends and participating in activities. Having the diligent care and daily interactions with friendly residents and staff have proven to be a huge positive in her overall well being.

Brookdale is an excellent Assisted Living Community. I highly recommend them for your loved ones in need. The entire staff is dedicated, compassionate & provides the best care.
Cari Drolet has over 10 plus years working with Seniors & transitioning from home to assisted living. She is passionate about making sure that your loved one receives the care, compassion & quality medical assistance customized for your loved one’s specific needs. I highly recommend working with Brookdale Community & contact Cari Drolet specifically to find out more information about the community, process and to work with someone extremely knowledgeable that wants the best for your loved one to.

Brookdale is a beautiful community and a great place for seniors with Alzheimer’s and Dementia. Cari, The sales manager was very helpful and informative. She was able to answer all my questions and showed compassion and empathy for my situation. Thank you Cari!

Excellent work ethic and service by Cari who is in sales. The property is clean and staff are friendly. Our loved one who is cared for is happy and well cared for. We cannot thank all of the persons involved enough.

Our dad was there for 2 months. Sadly, we were not impressed. Their activities director, Joy is a wonderful human being and some of the caregivers were kind. However, they are extremely understaffed. One caregiver in particular was very rude. During a recent COVID outbreak, I asked her a question and she replied that she could not help me because she just tested positive for COVID. She said this as she was sitting next to 3-4 residents. We had phone calls with upper management and they were not supportive at all. Often times while visiting, we would help other residents because there was no staff around to tend to them. We observed staff being rude to residents and frustrated with their confusion. They claim there are activities for the residents but that is only true when Joy is working. The icing on the cake for us was when we watched a computer call out BINGO numbers as the staff member sat staring at her phone. Families pay a lot of money with the expectation that their loved one will be well cared for and that is just not the case. If looking for a truly lovely community, try Pacific in Riverside.

We have been very happy with the care our father is receiving at Brookdale Corona. We felt before joining, and feel now that our father is there, that Brookdale Corona is a strong, safe, and caring community with first rate services where our father would be well taken care of, and where his needs could continue to be met as they develop and increase over time. We are very happy with his experience, with the community, with the kind and friendly staff, with the quality of care and medical/nursing facilities. Our family has been so relieved and so happy to know that he is in a community where he is happy, where his needs are being met, and where we are all confident in the quality of care. We have been very pleased with our experience at Brookdale Corona for our father.

My Mom moved into Brookdale Corona about a year ago. She really finds it great for the staff, daily activities, food, and cleanliness. She tells the family that she appreciates how nice the staff is to her and she loves doing the crafts and playing games. She loves the bingo games the most. The family is so pleased with the professionalism and the safe environment provided by Brookdale Corona. We are happy Mom has a great place to be taken care of with her dementia diagnosis. We would recommend Brookdale Corona highly.

The people running the inpatient program at Willow are super rude.
They hang up when I ask simple questions.
I had to call multiple times to even get a simple answer.
Then they also have a hard time paying attention.
I'd give zero stars for phone service.
God, I can only pray my friend is being treated well.

My friend is being involuntary kept here and it is awful. I went to visit her at the only time available, which is a measley hour from 7pm-8pm. All the staff I talked to were rude, unhelpful, and seemed depressed themselves honestly. You are seemingly not allowed to hug or have physical contact of any kind while visiting, while a cranky old man sits in the corner staring at you. He seemed particularly interested in the bra which I brought for my friend(inspecting it for a while), since they dont provide any of course. Nor do they provide shoes! The showers I'm told are moldy and unsanitary. The woman at the front wouldn't let me drop off a better blanket since the ones they provide are paper thin. I'm also told that some of the staff openly mock patients and are anything but gentle, even giving sedation shots unnecessarily. For a person with ADD or ADHD, this place is hell. There is less to do than in your typical American prison. My friend is not getting the help or medication they need. Her mental health seems to be actually degrading because of this horrible cold place. Whoever is in charge clearly has no idea what they're doing or simply don't care. Healthcare is not the word that comes to mind with this place, it's much more akin to an underfunded prison. Some of the other reviews are saying the patients are treated as animals and burdens and this is definitely how most of the staff came across. I'm serious when I say this place needs an audit or should be shut down immediately. The janitor seemed nice.
UPDATE:
Picking her up was handled horribly. I was told I could pick her up in the morning so I call out of work and drive two hours just to be told when I get there that I need to wait another day. What difference does a day make? Why the confusion and lies? Again I'm on the phone with mean, rude, unhelpful nurses and am not allowed to speak to the doctor to explain the situation. The next day they have me wait an hour, while the nurses fumble around as if they've never done this before. Completely unprofessional and ridiculous. Again, this place should be shut down. The staff is worthless and to get anywhere with them you basically have to do their job for them, calling different nurses and my friend just to get everyone on the same page. I would put negative stars if I could.

My mom was put in this rehabilitation hospital. She claims to be disrespected and degraded. An Asian man with red tattoos and a bald head would treat her so rudely, she went to go ask for undergarments and he practically threw it at her. Next there was Dr Kataria he was aggressive with his words, He had a strong accent and whenever my mom asked him to repeat something because she couldn’t understand he would lose his temper and begin to raise his tone. There was another lady with purple scrubs and long black hair she would give my mom the cold shoulder and ignore her while giving dirty looks. She would greet everyone and when it came to my mom she js stared at her in digits.
Although she does claim that 3 Hispanics were there and would talk with her and they were the nicest. They would comfort my mom and talk with her often. Also with an elder women with blonde hair , colored eyes and glasses. She would also talk with my mom and tell her she’s doing great. Although most of the staff here were horrible and would treat you as if you weren’t important there were some who actually showed they cared for their patients. Overall this place is not one where you would wanna go improve your mental health the bar is so low it hurts my heart whenever she talks about this place.

I think quite a bit of the reviews that I have seen here don't realize what facility they are reviewing. My son has been here 3 years and he is treated amazingly. My complaints are minimal and usually rectified. Remember that the staff is human and they care for more than 1 patient, but when it's emergent they are right there doing everything to help. My son was in a HORRIBLE place before, so trust me, I know what is a great staff and what is not.

This is not a facility appropriate for people seeking mental health treatments and stabilization. The treatment from the staff here not only triggers but escalates any mental health problems the patient is facing already.

I have been admitted here twice, and both times I was left degraded, disrespected, and without appropriate care. They claim there is a therapist on site 24/7, but there was never one present BOTH times for ALL the days I have stayed there.

The WORST area in this place is the staff. Granted, there were some amazing individuals who did properly treat their patients with care and dignity. As for the rest of the staff, I do not know how else to describe them but as people who treat mentally ill people as inferior and without an ounce of dignity or respect. For a lot of the staff, they were verbally ABUSIVE to multiple patients inside, including me. I had a friend who suffered a seizure over a minute long and all the nurses did was tell “He’s doing it for attention!” after measuring his blood pressure and left. That man was still out cold on the floor. I am specifically calling out the Asian male nurse with red and black tattoos all over his arms. What kind of nurse ASSUMES a patient is seizuring to get attention? WHO SAYS THAT? By the way, the man requested to be transferred to the hospital for his seizure. Guess who denied him?

This paragraph, however, will be an honorary mention dedicated to a man named Uria Pared. Good job on being the WORST human being I have ever been forced to be authorized under. I cannot believe someone as verbally abusive, childish, and incompetent he is and was for my entire stay. He is someone that can not handle honesty even he is approached in a mature manner. This 40 year old man should be acting like a kid throwing a tantrum at a 20 year old when *i* was trying to apologize to *him* despite him being in the absolute wrong. Uria Parks is a useless parasite that feeds on the remaining energy of the patients around him looking for any sense of superiority to cover his insecurities. If anyone ever wants to meet a child in a man’s body, his name is Uria Parks and works at the Corona Regional Willows Rehab facility.

The psychiatrist, Dr. Kataria, also couldn’t care less about his patients and only about prescribing random pills that certain people don’t even need just fill his paycheck.

All in all, this place is an embarrassment of a mental health facility claiming to stabilize people. It is everything BUT that. Nothing about this facility treats people like actual human beings. There were no services provided like crisis counseling to even help stabilize people. All they do is measure your blood pressure and feed you any strong anxiety medication if you “act up”. If you stand up for yourself against these people even with facts, logic, and maturity, due to the nature of the power dynamic of them being in authority and you a patient, they will consider that “violent and inappropriate behavior exhibiting mental illness”. They even threatened to keep me here for another week just because I did make it verbally clear that I do not appreciate being treated like anything less than a human being. Of course, their only priority is money. The bar is in hell for this facility and their staff.

Honestly idk what else you except it's a hosptial not a hotel. Meals were according to your diet, rules were pretty strict but necessary , therapy sessions were twice a day, but if you needed to talk to anyone they all listened. Didn't have a single problem there. This is coming from someone with severe separation anxiety and a hospital phobia not once did I feel unsafe or unheard.

This place is horrible and inhumane. I would give it negative stars if Google let me. Take it from someone who had a close friend there on a 3 days voluntary hold. The staff there treat the patients like animals and let the patients go outside for a total of around 30 mins a day. If patients stay in their rooms, then they hold them there longer. And if you stay in the hallways, which is literally the only thing you can do, they tell you to go to your rooms. But it's stupid because if you stay in their rooms then they'll label you as "anti-social" which keeps them there longer. It's a complete dump! There's supposed to be "group therapy" to help you get better, which is the reason you're there, and all they have you do is watch movies!! They only had therapy 2 times when she was there. 2!!! On a span of 3 days! When she was there, they watched over 3 movies! This place is a joke!! Also visitation hours are only 1 hour long, which is the only thing she looked forward to throughout the day. It's literally prison when you're there. I could say so much more about this horrible place.
Do your research before going here or if you're bringing someone here for them to get better. And to the staff, GET A ANOTHER JOB! IF YOU'RE NOT GOING TO BE TAKING CARE OF THE PATIENTS THERE LIKE YOU'RE SUPPOSED TO THEN GO GET A DIFFERENT JOB! This was a traumatizing experience for her. She would literally cry to me over the phone. Very very heartbreaking for the individuals who actually want to get help.

I would give it negative stars if I could. The staff doesn't care about the individuals there. They treat them terrible. Treat human beings right. They are there for your help. They aren't inmates. If you need help, or know someone that does, do your research and get better care.