Local Guides World

Top Jewelry repair services in New York, United States

Top Rated Jewelry repair services in New York

Top Reviewed Jewelry repair services in New York

Reviews

I sent my beautiful David Yurman bracelet off to have the clasp repaired, they all the info I needed to ship, then let me know when they received it as well as have an online link to update on the process. I received it back today, not only was the clasp fixed but the bracelet was polished like new. Thank you, I will use you again.
I cannot say enough about their great service. Unfortunately my bracelet /cable cuff got caught on something and a piece of the gold caps broke off. The staff at David Yurman was very attentive and helpful. I had stressed that I really wanted to wear the bracelet to a Wedding event this weekend and their repair team made sure that I had it on time. I appreciate a good business like this!
I was gifted an expensive David Yurman bracelet. The woman who gave it to me had it for quite a few years and it was given to her by her then husband. The woman didn't want it anymore. The bracelet is sterling silver and 14 K gold with a large Amethyst stone in the center. The bracelet has a type of chain link to it that was severely kinked. I turned the piece in to DRS NY JEWELRY for repair and the results were STUNNING!! I NEVER new the piece could shine the way it did. Both the gold and silver on the bracelet were incredible. It looks brand new. It was so BEAUTIFUL it brought tears to my eyes. The bracelet was completely refurbished and repaired. I can't thank DRS NY Jewelry Repair enough for the INCREDIBLE work that was completed on my bracelet. I HIGHLY, HIGHLY RECOMMEND THEM for all jewelry repairs to include your HIGH END PIECES. I will attach photos, but they don't do the work that was completed on it enough justice. I'm trying to show the kinks in the bracelet and how the kinks messed up the one side of the bracelet (by using blue arrows).
Diane T
at 2024 May 14
Diane T
at 2024 May 14
Wonderful service, prompt and expertly handled my issue! I had unique issue where a metal belt I ordered was too large. I brought it to DRS NY and they were accommodating of my unusual request and promptly and expertly shortened my metal belt for me and reattached the metal accent at the end. I will be recommending them to any of my friends with jewelry repair needs and coming to them myself the next time I have a more typical repair need for my fine jewelry!
I couldn’t be happier with my experience with DRS NY Jewelry Repairs. I have a beautiful DY watch that needed a new movement. Locally, there are no longer any watch repairmen so I was pressed to find a jewelry store that could accommodate my needs. I was referred to DRS by a local jewelry store. DRS made the process very easy. They supply a shipping label, insurance for the to/from shipping and communicate with an estimate prior to doing the repair. Once done, they ship your watch-piece back, ensuring it’s properly received with a signature. End result was my beautiful watch came back to me looking brand new and working properly. Thank you, DRS.
Soooo happy with the result of my fixed bracelet. I'm a David Yurman fan and have never experienced any piece breaking. The repai is amazing and the piece looks brand new. Thank you all so much.
This was one of the best experiences I have had with David Yurman repair department. They communicate with me via email through the entire process. They repaired a ring and bracelet. Fantastic job! I will definitely buy more DY jewelry based on my experience with their service team.
Outstanding repair on my bracelet. After 30 years, the clasp was broken. That only did they repair the clasp, they cleaned and polished it so well it looks like a brand new bracelet.
George Li
at 2024 Feb 04
George Li
at 2024 Feb 04
Love this place, I got a ring resized here and they did a perfect job, and the ring looks amazing! All the stuff here are very nice and professional. And lots of respect to Michael and the technician. Love this place.
Frankie Legarreta
at 2024 Feb 01
Frankie Legarreta
at 2024 Feb 01
Very helpful and kind. Got my son exactly what he was looking for.
His name is Micheal.
The store manager also assisted for me to get the rings I wanted and was totally patient. I totally recommend this location in NYC 34st to any who are looking for great. Her name is Vitoria.
Zev Silverman
at 2024 Jan 10
Zev Silverman
at 2024 Jan 10
The staff at Kay's are and have always been top notch and extremely knowledgeable and helpful. There have been so many people over the years. I have purchased numerous items here and have had no regrets. I always get the best service and most recently had the pleasure of having Erik's help. He was able to accommodate my hectic schedule and I am very grateful.
Arlene Hodge
at 2024 Jan 08
Arlene Hodge
at 2024 Jan 08
Jayanthi was very friendly and patient.. I came in looking for diamond hoop earrings but she talked me into getting a nice diamond tennis bracelet. She found me the best deal and I was satisfied with the price I ended up paying than the original price. She us a really good sales person😃
Lhey Sanchez
at 2024 Jan 05
Lhey Sanchez
at 2024 Jan 05
Jayanthi was awesome and very helpful to find the perfect wedding ring for me and my Fiancé. She so awesome and sweet and gives us a lot of options and choices. What a great service we had . Highly recommend her . Kay jeweler's is indeed lucky to have her. We’re so happy and satisfied for her service. Keep up the good work. I love her 😍
ian love
at 2023 Dec 25
ian love
at 2023 Dec 25
excellent products and service.
Chris Beers
at 2023 Nov 28
Chris Beers
at 2023 Nov 28
We had a great experience at this store! The manager Vitoria was incredibly helpful, knowledgeable, and friendly. She answered all of our questions quickly and helped us figure out what we need. The other staff were great as well. Thank you!
Jasmine Goh Min
at 2023 Nov 28
Jasmine Goh Min
at 2023 Nov 28
Mr Michael patiently assist me in getting the perfect wedding band. He is friendly and very helpful. Appreciate his time (I spend 2hours in the store). Definitely recommend to friends.
Brooke Owens
at 2023 Nov 05
Brooke Owens
at 2023 Nov 05
I just purchased a gift for my sister to pick up. It's a major life moment for her and I live out of state. They made it super easy to be able to share in this special moment with her. I am very happy with the quality and service.
Lor E
at 2023 Jul 26
Lor E
at 2023 Jul 26
Very bad experience. I went to get a item appraised and he quoted me price, then next thing you know the employee who I was working with gets on the phone to another man says "it's a go" he says the guy is coming to the office and now im waiting for him to arrive. When he came he was very arrogant, he yelled at his employee for offering me a price prior to him seeing the item after he already agreed to it on the phone with his employee. He said my piece was brown. I think his eyes must be brown! I've had other experts see it and they've said that the piece was almost perfect. He's days "they don"t know anything, I run the industry"Then he asked me if he could follow me around to see what others were offering me. I didn't feel safe It was a very scary experience for me and they are not to be trusted especially when he wanted to follow me when I had valuables on me, that's harassment.They wanted to follow their potential client around and probably wanted to take me in an ally and kill me for my belongings. Did not honor the price after the second guy looked at it, they were definitely trying to get my item for nothing.
Linda Exelby
at 2020 Jul 08
Linda Exelby
at 2020 Jul 08
I was feeling pretty bad because I had lost my 42-year-old engagement ring and it was pretty worn out but I thought I would look to see if I could replace it. Fortunately the 47diamond district company came up with a ring that was almost identical. I was so happy to be able to make an offer and it being excepted and then having it sized and sent out to me in Canada. It took less than a week to be delivered! Everything went smoothly and the seller was a complete gentleman, lovely person and very helpful. I will buy from him again.
I dealt with Leo from Miami Florida and all I can say is this person is very professional and talented in knowing what would look beautiful on my wifes finger. He created a show piece with a beautiful 4 carat diamond.
Frank Lee
at 2020 Jan 24
Frank Lee
at 2020 Jan 24
Excellent customer service was very patient with me
needed to return first item called owner no problem with return and replaced with excellent quality diamond clarity, cut, and color beautiful. Can't beat this online retailer for honest caring service. Spoke with Leo and David .
Dawn Belair
at 2019 Nov 06
Dawn Belair
at 2019 Nov 06
I was super happy with this purchase!!!! I first bought some diamond stud earrings from another dealer only to find out they were FAKE! Luckily they let me return them & I got a full refund. So, when I started shopping again, I was very skeptical & had lots of questions. 47 Diamond district was very patient & answered all of my questions & when I received the stud earrings, they are exactly what I expected!!! so Happy!!!!!
Kirk Smith
at 2019 Oct 09
Kirk Smith
at 2019 Oct 09
I had a warranty issue a diamond went missing on the band and so I shipped out our ring with USPS and it was suppose to arrive 2 days later and now it is 8 days later and they still do not have the ring. So I sent in an email and Steve immediately jumped on it and helped me on the phone. He just assured me that all is going to be okay because I did insure the package. But Steve has bent over backwards to help the situation. I see now 47DD should be receiving it today. What a nightmare with USPS. It was great to hear from someone at 47DD to help calm my nerves. This is a lifetime warranty with the ring and I love that.
Tommy Chow
at 2019 Oct 08
Tommy Chow
at 2019 Oct 08
amazing place, i have bought many pieces from yuri, a couple watches and many custom made pendants and rings. he always gave me the best customer service, made sure all the details were correct before continuing onto the next process. The prices were extremely fair as i am the type of shopper to ask every store their price before choosing a final place to purchase. I would definitely recommend this place if you were wanted really nice diamonds and the best bang for your buck!
Great service, from start to finish. The team here diligently helped me choose the perfect diamonds and custom make a setting for the engagement ring I needed. They delivered exactly what I needed with the amazing price that fit my budget. Will definitely comeback for the anniversary gifts for the wife. 👍
thanks guys she loved it 😉 I appreciate the education as well I’m def. going to bring in my submariner for an appraisal. It’s nice feeling like family keep up the good work!
The center of all things that shine with most amazing staff taking care of clients like family. I have made multiple purchases at NYC Diamond District and was always treated at the highest level. Over the years I bought a Diamond, an Engagement ring, couple of anniversary bands, pair of studs and a bangle. The quality is always incredible, ton of variety for any occasion and the service is impeccable.
Highly recommend. Oh, and they always handle my repairs as well. One stop shop. I love it.
I was pleasantly greeted by the Team right away. They took the time to really listen to everything that I wanted and recommended beautiful items. I purchased a stunning piece of jewelry that I will cherish forever. I’ll definitely be back for future purchases and recommend NYC District to my family and friends.
Yuri is one of the most professional individuals I have met in the diamond industry. He has taken care of all my jewelry needs and given me top quality with the best prices. I highly recommend doing business with him for anyone looking into jewelry or anything diamond related!
me
at 2019 Oct 03
me
at 2019 Oct 03
Love these people, they know their stuff and can walk you through anything you need or even through what you didn't even realize you need but are glad for it. It's honestly a tough and true craft from generations of passed on knowledge and I trust people who are in it full-time and for a lifetime.
Mark Bishop
at 2018 Aug 13
Mark Bishop
at 2018 Aug 13
High quality diamond for a good price
Keely Burton
at 2018 Apr 03
Keely Burton
at 2018 Apr 03
The ONLY place I would ever purchase a diamond! I had the most amazing experience and love the professionalism, trust and communication. Not to mention the most beautiful radiant cut halo ring ever! I'm a lifetime customer and already working on my next piece💎 thank you Steve!